NVC Filers - March 2015

[Peace&Love 26]

What's going on today about CCs? Any CCs today?

I heard two today scan date 1/15

[Frips 166]

were having some serious problems here and really need some computer expertise here.

hubby and i sent in our documents via email feb 15. today we got the dreaded ....

"You recently sent us an email with attached files. One or more of those files was encrypted or password protected. Please resend your documents and make sure that none of them has encryption or password protection so that we can complete our review."

he sent 4 emails that day and I sent one, each from our own email addressed. how are we to figure out which is encrypted or password protected?

not knowing which they were referring to, we began to review all the emails we sent.

when i look at what he sent (he bc'd me) there are some pdf attachments that show the exact file (eg letter from employer) yet others appear blank. when i download each file individually I get the same results. some show the exact file, others are just blanks. YET, when I chose download all, and proceed to open that compressed file, each attachment is there and appears in true form, just like it did when we scanned and made it a pdf.

my husband and I are both using adobe XI. we have been tackling this all day. the only way we can see and download each attachment (via sending each other copies of the pdf files and opening them up each on our own computers) in true form is using adobe IV.

we know its not about password protected because we check that out and it appears fine.

what are we doing wrong? this can't be what others are experiencing, can it? someone with tech skills we welcome your help!!!

Did you send compressed file to them (aka zip?) Are u using sign certificate in your email?

[Dualie 185]

were having some serious problems here and really need some computer expertise here.

hubby and i sent in our documents via email feb 15. today we got the dreaded ....

"You recently sent us an email with attached files. One or more of those files was encrypted or password protected. Please resend your documents and make sure that none of them has encryption or password protection so that we can complete our review."

he sent 4 emails that day and I sent one, each from our own email addressed. how are we to figure out which is encrypted or password protected?

not knowing which they were referring to, we began to review all the emails we sent.

when i look at what he sent (he bc'd me) there are some pdf attachments that show the exact file (eg letter from employer) yet others appear blank. when i download each file individually I get the same results. some show the exact file, others are just blanks. YET, when I chose download all, and proceed to open that compressed file, each attachment is there and appears in true form, just like it did when we scanned and made it a pdf.

my husband and I are both using adobe XI. we have been tackling this all day. the only way we can see and download each attachment (via sending each other copies of the pdf files and opening them up each on our own computers) in true form is using adobe IV.

we know its not about password protected because we check that out and it appears fine.

what are we doing wrong? this can't be what others are experiencing, can it? someone with tech skills we welcome your help!!!

They will be the IRS transcripts. I had to print those out and then scan each one and save as word doc or jpeg. Open the file in Adobe as PDF files and the encryption should be gone. Exact same email I got. Good thing was it didn't affect my scan date, not back then anyway. Let me know how you make out.

I answered your PM

[Frips 166]

They will be the IRS transcripts. I had to print those out and then scan each one and save as word doc or jpeg. Open the file in Adobe as PDF files and the encryption should be gone. Exact same email I got. Good thing was it didn't affect my scan date, not back then anyway. Let me know how you make out.

I answered your PM

Wow...this should be on wiki:)

[Not a Tailor 1,370]

Waaaaiting on hold. A bunch of people from 1/12 to 1/15 have CC and I want to know if I have mine, but sadly after waiting 40 minutes I learned a relevant thing--they're having a problem where when the Customer Service Rep picks up the phone, it drops the call. If the music suddenly disappears and no one speaks in thirty seconds, hang up and call back and try again.

[ItsGonnaBeWorthIt 191]

Waaaaiting on hold. A bunch of people from 1/12 to 1/15 have CC and I want to know if I have mine, but sadly after waiting 40 minutes I learned a relevant thing--they're having a problem where when the Customer Service Rep picks up the phone, it drops the call. If the music suddenly disappears and no one speaks in thirty seconds, hang up and call back and try again.

Keep trying!! I believe good news is coming!!

[Maharosa 251]

NVC updated the phone menu again. It now has different prompts for cases at the NVC or cases that have been sent to an embassy and it actually gives an estimated wait time once you select an option. There were also a few other new options in the main menu but I wasn't paying attention so I missed them. We'll see if their estimated 20 minute wait time is accurate.

[Not a Tailor 1,370]

. Finally got through, 20 minute estimated, half hour actual. No Case complete today.

[ItsGonnaBeWorthIt 191]

. Finally got through, 20 minute estimated, half hour actual. No Case complete today.

There is always good friday

[Not a Tailor 1,370]

There is always good friday

At this point, I'm pretty much convinced that we're going to get a checklist. People with our scan date have been getting case complete for three days now and we've got nothing. Our first wedding anniversary is tomorrow and I'm pretty much positive that we're getting a checklist as a present.

[Frips 166]

Be positive! CC will be the present gift:)

[ItsGonnaBeWorthIt 191]

At this point, I'm pretty much convinced that we're going to get a checklist. People with our scan date have been getting case complete for three days now and we've got nothing. Our first wedding anniversary is tomorrow and I'm pretty much positive that we're getting a checklist as a present.

Noooooo see they seen that its your anniversary and someone was sweet enough to wait until tomorrow to close your case! they want this first anniversary to be memorible ,stay positive Edited March 12, 2015 by ItsGonnaBeWorthIt

[Not a Tailor 1,370]

Noooooo see they seen that its your anniversary and someone was sweet enough to wait until tomorrow to close your case! they want this first anniversary to be memorible ,stay positive

Have you checked your AoS and IV A MILLION TIMES like i did?

I check CEAC four times a day, nothing. But then most of the people today haven't had any change on CEAC, they found out through calling.

[ItsGonnaBeWorthIt 191]

I check CEAC four times a day, nothing. But then most of the people today haven't had any change on CEAC, they found out through calling.

Yea a couple people didnt see the change to N/A so think calling is best bet. Call in the morning , im praying for good new for you!

[Not a Tailor 1,370]

Yea a couple people didnt see the change to N/A so think calling is best bet. Call in the morning , im praying for good new for you!

I just called so there definitely won't be an update in the morning. Best case, there'll be a case complete tomorrow evening or next week--the lady I just talked to very flippantly informed me that they were totally saturated and I said that I knew and that people with scan dates several days after mine already HAD case complete. Her response was a very sarcastic 'then you know we're saturated. Don't call until next week.'

I just have the worst feeling.

Edited March 12, 2015 by Not a Tailor