Scan Dates & Case Completes (CC)

[GMLove 18]

I for one won't pretend to know their lives. I don't think they are just sitting around wasting everyone's time, I think they are overloaded and don't have enough people working there. The reps aren't the ones looking at our cases, they are sitting on the phone all day answering the same questions for hours on end. I can understand why they might get sick of that, but yeah of course I wish they could have a little compassion. I've even spoken to a few who seem to have some. It's crazy that most of them are so rude.

Rude employees = employees who don't care. Trust me on that. There is obviously a culture there of being as rude to people as possible and getting a sick thrill from it. That kind of attitude would sink a private company faster than the Titanic.

[TwoChickies 105]

As I said, I won't pretend to know things that I have no way of knowing.

They certainly seem like they don't care, but I definitely wouldn't go so far as to say they get a thrill from it. I think they are burnt out and tired of their jobs. I hope something changes and more/better people get hired in the future.

I hope lots more CCs pop up today! Best of luck to everybody.

[GMLove 18]

Not arguing, just my 2c. They are lucky to have jobs, if they don't want them they can leave and work somewhere else. Hell, I'd love to take over from one of them and REALLY CARE about each and every call. Every one of those calls are important. Behind every call is a scared and frightened couple waiting to be together legally. Behind every call is sacrifice, dedication and LOVE. The LEAST I would do is be polite to people calling me.

Edited March 19, 2015 by GMLove

[Peace&Love 26]

Seriously, I would love to see NVC catch up with EP the next two days. I can't imagine how it feels to be left behind. Hoping all the January scan dates will be completed in the next couple of days. Blessings to you all!

[ZackB 4]

please add me.... my scan date is 03/13/2015...

I am still waiting to submiit IV fee and the applicaiton but already sent out AOS and IV package.

[JennyLu 65]

What I don't understand is why the Nvc doesn't have an automated way to check what your case status is & if there any updates or changes. Like the irs where's my refund tool..it's great. would save them money I think instead of paying bored reps to answer the same relentless questions!

Anyway...lets get some action this afternoon!! Get those cc's rolling!

[McFast 3]

checklist

Hi! did you get your checklist email?

because i'm still waiting for it like 9 days. i've already sent my corrected aos and marriage certificate (that nvc lost). i hope rep told me right things i need to send))

[Gjhdlab31 10]

Hey everyone, good news, the NVC just CC'd me and emailed me.

Scan date: 1/20

CC: 3/19

Yaaaaayyyyyyyy......scan date 2/23....still have some ways to go

[v4b 46]

The problem is beyond the workers who answer the phone. It's the whole idea of the NVC stage, I'm not convinced that it's necessary. I respect the skills and talents of NVC workers, I'm sure they are beneficial in other places, but the NVC stage seems unnecessary here, I find it hard to justify, we've already gone through 5 months of background checks at USCIS, I don't get it.

[diyap 40]

I just got off the phone with rude NVC's representative.

Rep: what can I do for you ?

Me: I just called to see if my case is completed.

Rep: your documents was received on 2/10 so you should wait 60 days before you call us.

Me: things are moving fast at NVC this days, I know some people got reviewed in 40 days.

Rep: got mad at me and said "Mom I do not care about other people, I'm telling you about your case" LOL

Me: alright, have a pleasant day!!!

Hell thats ridiculous!

I wish you get CC soon and you don't have call those Rep's again!

[GMLove 18]

The problem is beyond the workers who answer the phone. It's the whole idea of the NVC stage, I'm not convinced that it's necessary. I respect the skills and talents of NVC workers, I'm sure they are beneficial in other places, but the NVC stage seems unnecessary here, I find it hard to justify, we've already gone through 5 months of background checks at USCIS, I don't get it.

Amen! If the USCIS could accept the extra few documents one sends with the petition, it could be a one-stop shop... but no, that is too easy.

[diyap 40]

Not arguing, just my 2c. They are lucky to have jobs, if they don't want them they can leave and work somewhere else. Hell, I'd love to take over from one of them and REALLY CARE about each and every call. Every one of those calls are important. Behind every call is a scared and frightened couple waiting to be together legally. Behind every call is sacrifice, dedication and LOVE. The LEAST I would do is be polite to people calling me.

I certainly agree with you! It is their job to answers the calls.. or at least show some decency to the people calling them... after all thr Caller might have waited for an hour thinking for good and bad news which might come up.

[v4b 46]

Amen! If the USCIS could accept the extra few documents one sends with the petition, it could be a one-stop shop... but no, that is too easy.

That's exactly what I've been saying!

[GMLove 18]

Enough moaning - Let's get those CC's coming in!!! :joy:

[StepMedina 7]

HIIIIIIII! I just received my Case Closed email from NVC! Exactly 7 days after CC date of 3/12/15. Just waiting on the interview date now. Good luck everyone and let's see more CC and less CL...... IM HAPPYY..." God's Timing is Perferct, Not Ours!!!" (Scan Date: 1/15/15)