Still No NVC Response After 60 days

[bg509 12]

Yes, I know that useless sheet of paper they mail out now states "at least 60 days" but this is absolutely absurd. We responded to their checklist with all of the necessary ORIGINAL documents (yup, you heard right. Some say it is no longer required, and copies are okay, but we they asked for originals and not copies from us) on December 2nd 2014. Today marks 62 days. Within that time period we've sent multiple emails requesting status updates and haven't received a single response. The few times we've managed to get through on the phone lines, we've been told (as late as last week) that they haven't processed our case yet.

I don't think there's any recourse for the average citizen. We got our congressman involved early on in the process but that didn't do anything for us to be honest.

Any tips on what we can do in the meantime? The NVC folks are pros at reading off of the sheet of paper in front of them when you ask them what's taking so long...I'd kind of like a little more details than than that :/