Green card not received, USPS Tracking says it was delivered.

[jjjfff9191 0]

Hi Everyone,

As usual, I have read many topics regarding the green card being delivered and not actually being delivered. My spouse came here on a K-1 Visa in Denver, Colorado. The green card was approved and produced as well as "sent" to our address and was never received. I spoke to the supervisor in person at the post office twice - he can't find it anywhere but shows it as delivered. I spoke to the postman in person in my apartment building - asked him if he remembers delivering an envelope to our apartment box. He does not remember anything and said people make mistakes. I said mistakes are not acceptable especially if it shows as "delivered" when it really was not. I asked him to check every single mail box in our building on Saturday (green card was "delivered" on Wednesday) - the green card was not in any of them. I have left signs on everyone's door in my building with the hope that maybe someone had the envelope in their mailbox and will contact me. So far no response. I have read in certain forums that people have had the same issue of green cards being "delivered" per the tracking number provided and they arrive a few days later. I also hope this might be the case. I have been waiting for a call from an immigration officer all day after requesting this 10 times in the last week. USCIS claims we need to file this I-90 bla bla bla all that nonsense again plus $450 plus wait 6-7 months. If anyone has an idea about anything on how to go about this smoother, better, smarter. I feel like nothing will be done since government agencies don't care about their customer service and quality of services regarding tracking/signatures being required on such important documents since they make the money and it is their way to get more money. In addition, it seems weird that we received every correspondence necessary up until even the "Welcome" letter stating the green card will arrive soon. Well we got a tracking number saying it was delivered and it is not. Apologize if the post is direct but this is not acceptable in the year of 2016!!!!!!! Almost want to give up everything here in the USA and move back to my spouse's home country instead of the USA.

Edited August 23, 2016 by jjjfff9191

[Dave&Roza 748]

Hi Everyone,

As usual, I have read many topics regarding the green card being delivered and not actually being delivered. My spouse came here on a K-1 Visa in Denver, Colorado. The green card was approved and produced as well as "sent" to our address and was never received. I spoke to the supervisor in person at the post office twice - he can't find it anywhere but shows it as delivered. I spoke to the postman in person in my apartment building - asked him if he remembers delivering an envelope to our apartment box. He does not remember anything and said people make mistakes. I said mistakes are not acceptable especially if it shows as "delivered" when it really was not. I asked him to check every single mail box in our building on Saturday (green card was "delivered" on Wednesday) - the green card was not in any of them. I have left signs on everyone's door in my building with the hope that maybe someone had the envelope in their mailbox and will contact me. So far no response. I have read in certain forums that people have had the same issue of green cards being "delivered" per the tracking number provided and they arrive a few days later. I also hope this might be the case. I have been waiting for a call from an immigration officer all day after requesting this 10 times in the last week. USCIS claims we need to file this I-90 bla bla bla all that nonsense again plus $450 plus wait 6-7 months. If anyone has an idea about anything on how to go about this smoother, better, smarter. I feel like nothing will be done since government agencies don't care about their customer service and quality of services regarding tracking/signatures being required on such important documents since they make the money and it is their way to get more money. In addition, it seems weird that we received every correspondence necessary up until even the "Welcome" letter stating the green card will arrive soon. Well we got a tracking number saying it was delivered and it is not. Apologize if the post is direct but this is not acceptable in the year of 2016!!!!!!! Almost want to give up everything here in the USA and move back to my spouse's home country instead of the USA.

Go back to the post office with the tracking number and lots of patience. Ask for a supervisor and keep going up the chain of command. I agree that the USCIS should use a secure delivery method that requires a signature and proof of ID. Once you exhaust the post office, make an INFOpass appointment to talk to someone about not receiving the GC. I would mention to them that the GC may state delivered, but would you be there complaining if it had been delivered to the correct person? See if you can force them to prove that the item was delivered to you. You might also want to get your Senator involved--my first choice would be Cory Gardner as he is not running for re-election.

I hope it works out for you.

Dave

[alexsmith222444 0]

Hi-does delivery of the green card require a signature by the recipient? I will be out of town when the cats is due to arrive. I know I can have the post office hold the mail but I don't want to go through that option.