DCF - Manila, PHL - Have MNL Case Number!

[manilaraf 28]

http://www.uscis.gov/about-us/find-uscis-office/international-offices/philippines-manila-field-office

Scroll down to where it says phone and use that number

[ishiza17 0]

hi manalaraf sorry when i checked i saw someone commented the same number i posted. since we tried calling this (63)(2) 301-2000, extension 2224 they would always tell us to call that number i posted earlier. Even when i was the one explaining already that we file via dcf in the embassy, they told me 3 times in the row to call the other number

[Pb2835 0]

Hi folks, thanks to all for this helpful topic. I filed CR1, Petition for Alien Relative (spouse, in my case), DCF in Manila on April 16. (FWIW, it was effortless there at Window 25, and I greatly appreciated the receiving officer's courtesy and professionalism.) Now when I call 301-2000, which I imagine rings physically in USEM, to follow up, they tell me to call 976-8500. When I call that number, which I imagine rings physically in a big call center somewhere, I have to first educate the CSR about what a DCF is, what the terms of art "petitioner" and "beneficiary" refer to, why I don't have a case number or a number from NVC, etc. Finally the CSR just tells me to wait to hear from the embassy directly. Does anyone have any suggestions about what to say when calling the embassy to get past their reflexive response of "call 976-8500"? I want to be as diligent as possible (and always respectful, of course) in my follow-up, for reasons of my wife's and my calendar.

Thanks,

Paul

[aquafiree 17]

Hi folks, thanks to all for this helpful topic. I filed CR1, Petition for Alien Relative (spouse, in my case), DCF in Manila on April 16. (FWIW, it was effortless there at Window 25, and I greatly appreciated the receiving officer's courtesy and professionalism.) Now when I call 301-2000, which I imagine rings physically in USEM, to follow up, they tell me to call 976-8500. When I call that number, which I imagine rings physically in a big call center somewhere, I have to first educate the CSR about what a DCF is, what the terms of art "petitioner" and "beneficiary" refer to, why I don't have a case number or a number from NVC, etc. Finally the CSR just tells me to wait to hear from the embassy directly. Does anyone have any suggestions about what to say when calling the embassy to get past their reflexive response of "call 976-8500"? I want to be as diligent as possible (and always respectful, of course) in my follow-up, for reasons of my wife's and my calendar.

Thanks,

Paul

Hi Pb2835!

you should call this number 301-2000 ext. 2224 to follow up if your petition is approved or send an email to MPHInquiry.CIS@dhs.gov

the number 976-8500 is for the Immigrant visa unit.