Yet another DHL rant for Jamaica

[mstee81 28]

Husband was approved on December 5th. CEAC showed issued on December 8th.

After the CO advised my husband (on 12/5) he was approved she told him to check the site in two days and the visa would be ready.

We called DHL on 12/11 and was told the visa had not been given to them. I emailed the embassy to inquire the status on 12/11 still waiting on a reply from the embassy. I called customer support for usvia-info.com this morning.... here is what I was told "It does not matter that CEAC shows issued. Until you have a waybill number on our site your case is in AP. The embassy has yet to send it to DHL. Once that happens the site will be updated. You can keep checking or give us a call back." No, sir once CEAC shows issued that means the visa has been printed into the passport and it is not in AP. I ended the call and will try again later.

I understand each case is different but its very upsetting that we have been approved and issued and still can't move forward.

Edited December 12, 2014 by mstee81

[Jawaree 717]

B4 going to DHL all cases go into AP could be a day or more

(last minute checks) in the meantime nothing really can be done

but to wait...best wishes

[Pinkrlion 2,714]

True statement - "It does not matter that CEAC shows issued. Until you have a waybill number on our site your case is in AP. The embassy has yet to send it to DHL. Once that happens the site will be updated.

It takes a week from when issued to waybill number showing in your account. The passport has to be issued, printed, reviewed for accuracy, and then packaged with your documents before DHL can pick it up. Once DHL picks it up, and then processes it on their end, is when waybill is entered into your account information.

You will see that they post waybills either on Friday, Monday, or Tuesday. He should be able to pick up passport by the end of next week.

Edited December 12, 2014 by Pinkrlion

[icebreaker15 4]

OK thanks for clearing up that for me, I never know a so that part work

[kween71 11]

I wish i could help after been true this drama recently but embassy gave me the Waybill number and ceac still say ISSUE I mean shouldn't it past that stage move or something or show the waybill number now that its been ISSUED I dont know I still think thjs system is WACK

good luck to you my friend my only advise I can give is the one that work for me contact the senators once its been 10 of ceac saying ISSUED

[Pinkrlion 2,714]

Ceac will always say issued. Your waybill number is updated into your account at

https://ais.usvisa-info.com/en-JM/iv

FAQ on DHL

https://ais.usvisa-info.com/en-JM/iv/information/faqs#track_documents

Edited December 13, 2014 by Pinkrlion

[mstee81 28]

Thank you all for the replies. I have been checking the usvisa-info.com site for updates. Still no waybill listed. I will give it a few more days.

[abg 25]

Thank you all for the replies. I have been checking the usvisa-info.com site for updates. Still no waybill listed. I will give it a few more days.

smh.

[abg 25]

I am wondering if your documents submitted at interview is in a pile awaiting review since no review was done at NVC. Your visa is approved but they are waiting for someone to complete review. That's my guess. I saw someone with 12/8/14 interview got visa package on 12/12/14.

[mstee81 28]

I am wondering if your documents submitted at interview is in a pile awaiting review since no review was done at NVC. Your visa is approved but they are waiting for someone to complete review. That's my guess. I saw someone with 12/8/14 interview got visa package on 12/12/14.

They had our documents before the inteview and only needed my husbands original birth certificate which he gave them at the interview. CEAC still shows issued not AP. My husband was told that the visa would be ready in about two days and to check the registration site at that time. I'm not sure what is going on with it. I don't understand it changing to issued if they were still reviewing the case.

U.S. Department of State

IMMIGRANT VISA APPLICATION

Issued

Immigrant Visa Case Number: XXXXXXXXXX Case Creation Date: 09-Oct-2014 Status Updated Date: 08-Dec-2014

Your visa has been printed. Depending on local procedures at the location where you were interviewed, your visa will be mailed or available for pickup soon. If there are further questions, or if we need updated contact information, you will be contacted.

For more information, please visit TRAVEL.STATE.GOV.

Edited December 16, 2014 by mstee81

[mstee81 28]

Visa has been ready for pick up at the embassy... It was not sent to DHL. We will be picking up on Friday per the embassy's instructions. NOW, I feel better.

[abg 25]

Visa has been ready for pick up at the embassy... It was not sent to DHL. We will be picking up on Friday per the embassy's instructions. NOW, I feel better.

Congrats dear, the journey has ended.

[abg 25]

I guess ISSUED means what it says. When my daughter's says issued I will book my flight to Jamaica.

[Kim and Jermaine 28]

Did they email you about it being at the Embassy? Once ceac says issued what are you supposed to do then? We are waiting on ours to be issued now. He was approved on the 12th

[mstee81 28]

Did they email you about it being at the Embassy? Once ceac says issued what are you supposed to do then? We are waiting on ours to be issued now. He was approved on the 12th

Yes, I sent an email to ask about the waybill number to track the visa for pick up. Once CEAC shows issued you are to check the ais.usvisa-info.com website. This is where they provide you with the waybill number for DHL tracking. I would send an email to them. He may need to send them the joint sponser form.