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Filed: Citizen (apr) Country: Australia
Timeline
Posted

Our dear Soloenta share this with us:

" For nasty NVC customer service Reps e-mail complaints you will be

doing us all a favor. Please also do the same to compliment them it's just as important.Ty.

NVCINQUIRY@state.gov Attn : P I Dept. ( in the subject line) TY "

About the 60 days...people are getting their CCS around their 50 to 55 days from the scan date...even if it's one tiny little page :/

Just breathe and accept the position we're in, believing that nothing is permanent, specially pain. :)

Of course you have every right to complain if you receive rude service from an NVC rep. However, complaints about the process itself are unlikely to get far. While I agree it is frustrating how unclear the process is and how long it takes, the US is going through a period of significant immigration reform right now which has led to big increases in the number of cases being processed by NVC, with no (or minimal) increases in staff levels there. Remember that NVC staff are people too, and likely just as stressed as we are: they now have massive amounts of work piling up on them through no fault of their own.

Another member wrote a post in last month's thread that gives some great insight into interacting with NVC staff - I suggest everyone take a moment to go and read it here.

The level of negativity in these threads is getting a bit extreme. Keep in mind this thread is supposed to be for progress reports and questions about the process - if you want to just blow off steam, there is a separate rant thread here.

Filed: IR-1/CR-1 Visa Country: Brazil
Timeline
Posted

Saylin, if you allow me,for peace of mind purpose, I'd like to ask for people who has their last scan dates between October 7 and 10 to just reply here. I've looked at your new 2014 spreadsheet and there's nobody there with those dates, so I wonder that's why this week will be apparently quiet for us here at VJ (few data to check the CCs..) and so we can breathe and believe tha people at NVC are working, even if we can't "feel" it.

Thank you and people from 7 to 10 Oct scan dates please show up. :)

12/05/2013 Got married

CR1 Visa process
12/26/2013 NOA1 date
07/07/2014 NOA2 date (7 loooong months).
07/10/2014 left USCIS
07/22 arrived at NVC
07/31 Case# assigned
08/01 AOS Bill invoiced and DS 261
08/02 AOS bill paid and DS 261 completed
08/05 AOS bill shows PAID in the ceac website
08/13 AOS package sent
08/18 AOS package delivered (USPS website track number)
09/11 IV Bill invoiced
09/12 IV bill shows PAID
09/12 DS 260 completed
09/12 IV package sent
09/18 IV package received (rep. told this date but the 60 days waiting letter says 09/16).
10/17 - AOS checklist. Tax transcripst 2013 missing (husband thought W2s were enough)
10/21 - Checklist scanned
12/12 - Case Complete!!!!!!!!!!! thank God!
01/06/2015 - Medicals
01/12/2015 - Interview date ((It was Feb 27th but due to a cancellation they rescheduled to Jan 21!!!!!) - VISA APPROVED!!! Interview review on my timeline. :)
01/15/2015 - Visa in hand
01/22/2015 - POE (Los Angeles)!!!!!!!!

I-751 Removal of Conditions

11/03/2016 - Package sent

11/09/2016 - Check deposited and NOA 1 received

11/04/2016 - NOA 1 Date
12/08/2016 - Biometric Appt.

"God is always with us"

Filed: IR-1/CR-1 Visa Country: Mexico
Timeline
Posted

Hi again guys! ;) Really, reaaally hoping we all get some good news in about two weeks... the wait is getting harder as the date gets closer. :lol: In my case, the emails state docs were received 10/23 but reps said 10/24 so I'm going by that.

Same here....my email said 10/21 but the rep said 10/23. In order to remain sane, i am going with 10/23 lol

:wub: God's timing is always perfect. . . :star:"Blessed is she who has believed that the Lord would fulfill his promises to her!" (Luke 1:45) ^_^

I-130 Petition (Spouse): 2/20/14: NOA1; 8/18/14: NOA2

NVC Process (IR1)
09/17/14: Case received / Case # and IIN assigned
09/18/14: Submitted DS-261
10/08/14: Received Welcome email
10/10/14: Paid AOS bill
10/16/14: Paid IV bill
10/18/14: Completed DS-260
10/21/14: AOS & IV received / scan date
12/15/14: Case Complete (N/A then phone confirmation)
02/18/15: Biometrics Appt.
02/25/15: Consular Interview (APPROVED!!)
03/05/15: POE at San Ysidro Port of Entry (by car)
Filed: IR-1/CR-1 Visa Country: Brazil
Timeline
Posted

Of course you have every right to complain if you receive rude service from an NVC rep. However, complaints about the process itself are unlikely to get far. While I agree it is frustrating how unclear the process is and how long it takes, the US is going through a period of significant immigration reform right now which has led to big increases in the number of cases being processed by NVC, with no (or minimal) increases in staff levels there. Remember that NVC staff are people too, and likely just as stressed as we are: they now have massive amounts of work piling up on them through no fault of their own.

Another member wrote a post in last month's thread that gives some great insight into interacting with NVC staff - I suggest everyone take a moment to go and read it here.

The level of negativity in these threads is getting a bit extreme. Keep in mind this thread is supposed to be for progress reports and questions about the process - if you want to just blow off steam, there is a separate rant thread here.

Hi dwarrell I agree with what you said, I just shared the info so if he wants to give a try and complain it won't hurt right? :)

12/05/2013 Got married

CR1 Visa process
12/26/2013 NOA1 date
07/07/2014 NOA2 date (7 loooong months).
07/10/2014 left USCIS
07/22 arrived at NVC
07/31 Case# assigned
08/01 AOS Bill invoiced and DS 261
08/02 AOS bill paid and DS 261 completed
08/05 AOS bill shows PAID in the ceac website
08/13 AOS package sent
08/18 AOS package delivered (USPS website track number)
09/11 IV Bill invoiced
09/12 IV bill shows PAID
09/12 DS 260 completed
09/12 IV package sent
09/18 IV package received (rep. told this date but the 60 days waiting letter says 09/16).
10/17 - AOS checklist. Tax transcripst 2013 missing (husband thought W2s were enough)
10/21 - Checklist scanned
12/12 - Case Complete!!!!!!!!!!! thank God!
01/06/2015 - Medicals
01/12/2015 - Interview date ((It was Feb 27th but due to a cancellation they rescheduled to Jan 21!!!!!) - VISA APPROVED!!! Interview review on my timeline. :)
01/15/2015 - Visa in hand
01/22/2015 - POE (Los Angeles)!!!!!!!!

I-751 Removal of Conditions

11/03/2016 - Package sent

11/09/2016 - Check deposited and NOA 1 received

11/04/2016 - NOA 1 Date
12/08/2016 - Biometric Appt.

"God is always with us"

Filed: IR-1/CR-1 Visa Country: Russia
Timeline
Posted

just checking in,

Scan date October 24

10-30-13/ Married in Punta Cana, Dominican Republic (L)

3-7-14/NOA1

5-24-14/ Travelled to Volgograd, Russia to see my hubby (L)

9-5-14/ NOA2

10-2-14/ NVC Received

10-16-14/ Case# IIN

10-17-14/ DS-261 completed

10-21-14/ AOS Invoiced and Paid

10-23-14/ mailed AOS & IV packages together

10-24-14/ NVC Recieved - Scan date

10-28-14/ 60 Day email

10-30-14/ Happy 1 year Anniversary- celebrate via skype (L)

11-7-14/ IV Fee Paid

11-10-14/ DS260 Completed

12-16-14/ Case Complete/ NVC Confirmed via phone call/ CEAC shows N/A instead of PAID

12-23-14/ CC email confirmation

12-29-14/ Interview scheduled

12-30-14/ CEAC shows IN TRANSIT/ Received P4 Interview letter

1-12-15/ CEAC shows READY

2-03-15/ Medical

2-05-15 / Interview Moscow

2-05-15/ Approved!!!!

2-05-15/ CEAC shows ISSUED

Filed: IR-1/CR-1 Visa Country: Canada
Timeline
Posted

Saylin, if you allow me,for peace of mind purpose, I'd like to ask for people who has their last scan dates between October 7 and 10 to just reply here. I've looked at your new 2014 spreadsheet and there's nobody there with those dates, so I wonder that's why this week will be apparently quiet for us here at VJ (few data to check the CCs..) and so we can breathe and believe tha people at NVC are working, even if we can't "feel" it.

Thank you and people from 7 to 10 Oct scan dates please show up. :)

I have the following scan dates

IV - Oct 8

AOS Checklist - Oct 10

AOS checklist (caught an error from the first one) - Oct 23

USCIS 04-26-2014: Filed I-130

04-29-2014: NOA1 re-routed to CSC

05-14-2014: RFE

05-30 2014: RFE response sent

05-30-2014: RFE RESPONSE RECEIVED

06-04-2014: NOA2 I-130 Approved!

NVC

06-13-2014: Arrived at NVC

06-30-2014: Case # and IIN assigned

07-18-2014: D-261 sub mitted

07-18-2014: AOS fee invoiced

07-19-2014: AOS fee paid

07-25-2014: AOS package sent

07-28-2014 NVC received AOS

07-29-2014 NVC Scanned AOS

08-14-2014: resubmitted AOS

08-21-2014: NVC scanned AOS

09-02-2014: DS-261 reviewed and ACCEPTED! Woot!

10-03-2014: DS-260 completed

09-08-2014: IV fee invoiced

09-09-2014: IV fee paid

09-23-2014: AOS Checklist

10-08-2014: IV package scan date

10-10-2014: AOS Checklist scan date

10-23-1014: checklist scan date

12-05-2014: Case Complete

12-12-2014: Interview date scheduled

xx-xx-2014: Sent to embassy in Montreal

01-23-2015: Interview APPROVED!!

xx-xx-2014: Visa Received

xx-xx-2014: POE

Posted

i was told that my case has been transferred to supervisor due to they have a doubt on my overseas police certificate, and now is being reviewed by the supervisor, and i got checklist email on this. shall i just send the correction now or i better wait to see the result. because i am worried if my case got completed finally after supervisor's review, will it slow down the processing time if i send the correction now?

Filed: IR-1/CR-1 Visa Country: Armenia
Timeline
Posted

If you find it, please share with us! Lol

But no...no reason to stress out calling so much or even being rude. My husband has the great skill of being nicer to the rudest people...one day after asking what he wanted with a not so nice rep at NVC he said "thank you for the info sir, I know how hard you've been working and how late is there, so appreciate it" I was listening and the tone of the guys voice changed and he gave a very -polite-imsorry-kind of good night! lol

Well what this guys are doing is ridicules. And Guess what we pay them a paycheck every month out of our taxes and be treated like #######.

I have been waiting on my case for a straight year cause a guy in NVC made couple of mistakes. I think I have all the right to be angry.

I just wish there would be someone that oversees NVC, there should be someone who manages these guys. I am looking to find out who is it ? Homeland Security ? USCIS? Congressman ?

Thanks.

OCT 28 2014 Scan Date for Police Certificate Checklist

Waiting for my CC.

DEC 19 2014 Case complete :dancing:

Dec 23 2014 Case complete Letter received :dancing:

Dec 25 2014 Another Case complete letter received

Dec 29 2014 3rd case complete letter received.

Waiting for my interview date.

Dec 29 2014 Interview scheduled for Feb 24 2015 :rofl:

Waiting for P4 letter.

Jan 02 2015 P4 Letter Received

I hate NVC!!!

Filed: IR-1/CR-1 Visa Country: Armenia
Timeline
Posted

Of course you have every right to complain if you receive rude service from an NVC rep. However, complaints about the process itself are unlikely to get far. While I agree it is frustrating how unclear the process is and how long it takes, the US is going through a period of significant immigration reform right now which has led to big increases in the number of cases being processed by NVC, with no (or minimal) increases in staff levels there. Remember that NVC staff are people too, and likely just as stressed as we are: they now have massive amounts of work piling up on them through no fault of their own.

Another member wrote a post in last month's thread that gives some great insight into interacting with NVC staff - I suggest everyone take a moment to go and read it here.

The level of negativity in these threads is getting a bit extreme. Keep in mind this thread is supposed to be for progress reports and questions about the process - if you want to just blow off steam, there is a separate rant thread here.

They are stupid ppl that can't read couple of papers. They missed my police report in a 4 page mail. how do you do that? It took me 5 days and about 8 hours on the phone to get it corrected and not a single freaking sorry. If you think this is blowing off steam you are wrong, this is them being jerks which last I check they can't be to a citizen of their own country... My questions was is there a government establishment that I can go to for a complain. For investigating idiots like at NVC that couldn't care less about you or your situation. It takes them a freaking year to check 98 pages.

If anyone knows who these guys report to please let me know. I am even willing to hire my own attorney to open an investigation. Congresswoman is already on my case but NVC couldn't care less about a congresswoman which doesn't surprise me.

Thanks.

OCT 28 2014 Scan Date for Police Certificate Checklist

Waiting for my CC.

DEC 19 2014 Case complete :dancing:

Dec 23 2014 Case complete Letter received :dancing:

Dec 25 2014 Another Case complete letter received

Dec 29 2014 3rd case complete letter received.

Waiting for my interview date.

Dec 29 2014 Interview scheduled for Feb 24 2015 :rofl:

Waiting for P4 letter.

Jan 02 2015 P4 Letter Received

I hate NVC!!!

Filed: IR-1/CR-1 Visa Country: Brazil
Timeline
Posted

i was told that my case has been transferred to supervisor due to they have a doubt on my overseas police certificate, and now is being reviewed by the supervisor, and i got checklist email on this. shall i just send the correction now or i better wait to see the result. because i am worried if my case got completed finally after supervisor's review, will it slow down the processing time if i send the correction now?

I'd wait before sending anything...but please read about someone's else opinion about it :)

Sorry for your situation but I really hope the supervisor can help you and give your CC.

12/05/2013 Got married

CR1 Visa process
12/26/2013 NOA1 date
07/07/2014 NOA2 date (7 loooong months).
07/10/2014 left USCIS
07/22 arrived at NVC
07/31 Case# assigned
08/01 AOS Bill invoiced and DS 261
08/02 AOS bill paid and DS 261 completed
08/05 AOS bill shows PAID in the ceac website
08/13 AOS package sent
08/18 AOS package delivered (USPS website track number)
09/11 IV Bill invoiced
09/12 IV bill shows PAID
09/12 DS 260 completed
09/12 IV package sent
09/18 IV package received (rep. told this date but the 60 days waiting letter says 09/16).
10/17 - AOS checklist. Tax transcripst 2013 missing (husband thought W2s were enough)
10/21 - Checklist scanned
12/12 - Case Complete!!!!!!!!!!! thank God!
01/06/2015 - Medicals
01/12/2015 - Interview date ((It was Feb 27th but due to a cancellation they rescheduled to Jan 21!!!!!) - VISA APPROVED!!! Interview review on my timeline. :)
01/15/2015 - Visa in hand
01/22/2015 - POE (Los Angeles)!!!!!!!!

I-751 Removal of Conditions

11/03/2016 - Package sent

11/09/2016 - Check deposited and NOA 1 received

11/04/2016 - NOA 1 Date
12/08/2016 - Biometric Appt.

"God is always with us"

Posted

Saylin, if you allow me,for peace of mind purpose, I'd like to ask for people who has their last scan dates between October 7 and 10 to just reply here. I've looked at your new 2014 spreadsheet and there's nobody there with those dates, so I wonder that's why this week will be apparently quiet for us here at VJ (few data to check the CCs..) and so we can breathe and believe tha people at NVC are working, even if we can't "feel" it.

Thank you and people from 7 to 10 Oct scan dates please show up. :)

I'm October 8. As soon as I find out anything, I'll post it here.

Posted

Same here....my email said 10/21 but the rep said 10/23. In order to remain sane, i am going with 10/23 lol

I'm Oct. 23rd as well, feeling like my heart is going to jump out of my chest!

Posted

Not silly at all, scan date is the date NVC enters your AOS/IV etc into their computer system. So it may arrive today and scanned into the system in two three days etc so you start your count down to the 60 day waiting period that way you can gauge when to call for any questions you may have or to see if it's accepted or not.

Much luck to you. :D(F) (L) (F) :yes:

Thank you so much Soloenta.

Posted

My scan date was October 30th and I called the NVC today to check the status of my case. The operator told me that as of 11/26, my case was approved and will be forwarded to the embassy. I haven't received any e-mail or text. Is this normal?

Filed: IR-1/CR-1 Visa Country: Armenia
Timeline
Posted

My scan date was October 30th and I called the NVC today to check the status of my case. The operator told me that as of 11/26, my case was approved and will be forwarded to the embassy. I haven't received any e-mail or text. Is this normal?

What does Scan date means?

OCT 28 2014 Scan Date for Police Certificate Checklist

Waiting for my CC.

DEC 19 2014 Case complete :dancing:

Dec 23 2014 Case complete Letter received :dancing:

Dec 25 2014 Another Case complete letter received

Dec 29 2014 3rd case complete letter received.

Waiting for my interview date.

Dec 29 2014 Interview scheduled for Feb 24 2015 :rofl:

Waiting for P4 letter.

Jan 02 2015 P4 Letter Received

I hate NVC!!!

 
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