Unable to contact Montreal US Consulate

[Melisandre 5]

Hey Guys!

I need help with contacting the Montreal US embassy.

I called 514-398-9695 and try to get around it for an hour but seems like it's just an automated phone number. Then I tried the emergency number (514) 981-5059 and after an hour a lady picked up and said this is for after hour emergency only and "I have no information on visa or passport or anything like that. Look in internet" and hung up...

I received my NVC confirmation on September 18th so I wanted to talk to the embassy if they received my file and about my DS-160 application. How do they run an embassy without answering phone calls! Does anyone know if there's any way to contact them. How do I confirm that they have my file and will be sending me the checklist soon. Thanks you.

[Al422 221]

Try email. Very slow, but at least it will be answered.

[PerditaD 35]

Hi,

try this:

Questions related to immigrant/diversity/fiancé visa applications must be sent through our Public Inquiry Form available on the U.S. Embassy in Canada website.
http://canada.usembassy.gov/contact/public-inquiry-form.html

http://www.visajourney.com/consulates/index.php?ctry=Canada&cty=Montreal

Good luck!

[NikLR 13,227]

Montreal only does contact through email or their online form.

[KayDeeCee 4,893]

~ Moved from K-1 Process to US Embassy and Consulate Discussion ~

[cloudy 6]

I just went through all of this with Montreal. They took 3 weeks to respond to my packet 3 email and send me packet 4. You should get a slightly quicker response through the public inquiry form mentioned a couple posts above though.

There is no need for wait for them to send you anything right now. Instructions for Packet 3 are on their website (http://photos.state.gov/libraries/canada/303578/montreal/Packet3-K1-MTL.pdf). If your case is showing "ready" on CEAC, just email them your Packet 3 checklist. I literally sent mine like 4 days after it left NVC. If you wait for them to send you the Packet 3 instructions, you may be waiting a very long time. Everything you need to know is on the website.

Edited September 30, 2014 by cloudy

[jfgk1987 303]

You'll never get them on the phone, they only communicate through email.

You said you have your MTL case number already, do you know if the NVC forwarded your case yet? When you check your CEAC status, does it say "Ready"? If it does the consulate may have it.

[Melisandre 5]

Thank you so much for your help everyone! I have used their public form to contact them. Hopefully they won't take too long to answer back.

I have a question about something else though. Many of you have mentioned checking the status of case on CEAC to see if it says "ready". Sorry for acting like an airhead, but does that step come AFTER submitting DS-160? (I did read through the forum and the procedure process but perhaps I'm still missing something)

I haven't submitted 160 yet, it's filled out I'm just gonna get my pictures taken and submit it tomorrow. In the meantime, other than submitting the 160 and collecting the packet 3 requirement, is there anything else that I should be doing? Or at this point I just wait to hear from the Montreal Embassy.

Another question I have is we just got our house this week so we have a new address. I'm putting the address of our new house on DS-160..that should be okay right? I'm sorry...anxiety makes me incredibly confused.

[jfgk1987 303]

The DS-160 doesn't effect the CEAC status, the status will say "Ready" when the consulate receives the file. As soon as the NVC says they transferred the file or your status says "In Transit", start the DS-160.

Don't wait for Montreal to contact you because they'll take their sweet time! As soon as it says "Ready" submit your DS-160 if you haven't yet (remember to save the confirmation page with the bar code!), and just email them Packet 3. Here are the instructions if you don't have them: http://photos.state.gov/libraries/canada/303578/montreal/Packet3-K1-MTL.pdf. When you send this, let them know you want to receive Packet 4 as an email instead of a hard copy.

As for the address, Montreal will have your address as whatever it was when the I-129F was submitted. Put your new address in the DS-160, then go here to contact the consulate with your updated address: http://canada.usembassy.gov/contact/public-inquiry-form.html. In the drop down menu select your consulate and then select "Immigrant Visas". On the form there should be a drop down where you can select "Update address" or something. You should receive an email back from them in a few days, they'll let you know their records were updated.

[Melisandre 5]

.

Don't wait for Montreal to contact you because they'll take their sweet time! As soon as it says "Ready" submit your DS-160 if you haven't yet (remember to save the confirmation page with the bar code!), and just email them Packet 3. Here are the instructions if you don't have them: http://photos.state.gov/libraries/canada/303578/montreal/Packet3-K1-MTL.pdf. When you send this, let them know you want to receive Packet 4 as an email instead of a hard copy.

Thank you kindly. Really appreciate all the help. Just submitted DS-160. I'm working on packet 3 now and my fiance got his bank statements and everything ready. We're scanning them to email. But there's a limit of 25MB attachment limit for most emails.. Do you have any suggestion for me regarding this? Just his yearly bank statement alone is 11 MB and if we change the resolution to make it smaller it becomes a little blurry. I'm guessing I won't be able to send them Packet 3 in two separate emails with the attachment? I don't know what to do...

[jfgk1987 303]

Thank you kindly. Really appreciate all the help. Just submitted DS-160. I'm working on packet 3 now and my fiance got his bank statements and everything ready. We're scanning them to email. But there's a limit of 25MB attachment limit for most emails.. Do you have any suggestion for me regarding this? Just his yearly bank statement alone is 11 MB and if we change the resolution to make it smaller it becomes a little blurry. I'm guessing I won't be able to send them Packet 3 in two separate emails with the attachment? I don't know what to do...

All you need to email for Packet 3 is the DS-160 barcode page, a color scan of your biographic info in your passport, and a scanned copy of the checklist on the second page (with applicable checked items), the 3 files my fiance submitted came to about 2mb all together. You bring the bank statements as a part of the I-134, which you bring to the interview.

Edited October 3, 2014 by jfgk1987

[Melisandre 5]

All you need to email for Packet 3 is the DS-160 barcode page, a color scan of your biographic info in your passport, and a scanned copy of the checklist on the second page (with applicable checked items), the 3 files my fiance submitted came to about 2mb all together. You bring the bank statements as a part of the I-134, which you bring to the interview.

Oh my god.. Thank you! Wow..well don't we make the smartest, instruction following couple..we have been scanning stuff all day and neither of us noticed its actually just 3 things they're asking for..wow. Thanks a bunch for explaining it. If you don't mind, chances are I'll be bothering you again for advice since my fiance and I both are so dull :\

Edited October 3, 2014 by Melisandre

[jfgk1987 303]

lol it's okay, I'd be glad to help!