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bluesunshine

Rude SSN officer / 4 weeks verification

By bluesunshine in Social Security Numbers

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bluesunshine Apprentice

bluesunshine   15

Posted
Filed: Timeline
Posted

Hi, I wanted to see if anyone else is in a similar situation..

My EAD was approved on 26 August 2014, and on 8 September I applied for a new SSN at the Bellevue, WA office with my EAD.

I was informed that Social Security needed to verify my alien status before I can get my SSN, but the field CSR said that I am able to call back within 7 days to check on the verification status.

I called Bellevue, WA office on September 16, 2014 to check on my status but was rudely attended to by a CSR who refused to answer or say anything other that "why are you calling us now? Did you read the letter? Read the letter and call back only after 4 weeks".

I told him about how the Bellevue,WA CSR said that I can check in 7 days, but Tony just rudely yelled "READ YOUR LETTER, what does it say."

I said that the letter referenced "it MAY take up to 4 weeks", and there was nothing on the letter that said I couldn't call to check on my status. There was no valid reason for him to reject my request! I've heard so much about how the Social Security is screwed up..but I never expected to receive such bad service! URGH.

10 July 2014 (Day 1): I-485, I-130, I-131 I-765 mailed to Chicago Lockbox.

15 July 2014 (Day 5): Email & SMS Notifications from USCIS for each form filed.
18 July 2014 (Day 8): All 4 NOAs received in mail
1 August 2014 (Day 22): Completed walk-in biometrics successfully
13 August 2014 (Day 34): I-485 moved to Testing and Interview
19 August 2014 (Day 40): Reached out to congressman's office to request for expedited EAD based on job offer
25 August 2014 (Day 46): Called USCIS's office to put in request for expedited EAD processing
26 August 2014 (Day 47): Congressman's office called and informed that I-131 post decision activity, I-765 card/document production (successful expedite request)

28 August(Day 49): USCIS ordered production of I-765 EAD

6 September 2014 (Day 58): Received EAD/AP combo card

27 January 2015 (Day 201): Successfully completed interview

8 February 2015 (Day 211): 2-years conditional green card in hand

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Pitaya Grand Master

Pitaya   2,577

Posted
Filed: Lift. Cond. (apr) Country: China
 Timeline
Posted (edited)

Yep, you can run into all kinds of folks in many of the federal bureaucracies, and in life. Maybe they were having a bad day? Hope that you have a better experience next time.

Good luck on your immigration journey.


Edited by A&B

Completed: K1/K2 (271 days) - AOS/EAD/AP (134 days) - ROC (279 days)

"Si vis amari, ama" - Seneca

 

 

 

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TBoneTX Grand Master

TBoneTX   45,291

Posted
Filed: Citizen (apr) Country: Ecuador
 Timeline
Posted

Awful treatment. When that happens, I hang up, take time to cool down, and call back in hopes of reaching someone more polite.

06-04-2007 = TSC stamps postal return-receipt for I-129f.

06-11-2007 = NOA1 date (unknown to me).

07-20-2007 = Phoned Immigration Officer; got WAC#; where's NOA1?

09-25-2007 = Touch (first-ever).

09-28-2007 = NOA1, 23 days after their 45-day promise to send it (grrrr).

10-20 & 11-14-2007 = Phoned ImmOffs; "still pending."

12-11-2007 = 180 days; file is "between workstations, may be early Jan."; touches 12/11 & 12/12.

12-18-2007 = Call; file is with Division 9 ofcr. (bckgrnd check); e-prompt to shake it; touch.

12-19-2007 = NOA2 by e-mail & web, dated 12-18-07 (187 days; 201 per VJ); in mail 12/24/07.

01-09-2008 = File from USCIS to NVC, 1-4-08; NVC creates file, 1/15/08; to consulate 1/16/08.

01-23-2008 = Consulate gets file; outdated Packet 4 mailed to fiancee 1/27/08; rec'd 3/3/08.

04-29-2008 = Fiancee's 4-min. consular interview, 8:30 a.m.; much evidence brought but not allowed to be presented (consul: "More proof! Second interview! Bring your fiance!").

05-05-2008 = Infuriating $12 call to non-English-speaking consulate appointment-setter.

05-06-2008 = Better $12 call to English-speaker; "joint" interview date 6/30/08 (my selection).

06-30-2008 = Stokes Interrogations w/Ecuadorian (not USC); "wait 2 weeks; we'll mail her."

07-2008 = Daily calls to DOS: "currently processing"; 8/05 = Phoned consulate, got Section Chief; wrote him.

08-07-08 = E-mail from consulate, promising to issue visa "as soon as we get her passport" (on 8/12, per DHL).

08-27-08 = Phoned consulate (they "couldn't find" our file); visa DHL'd 8/28; in hand 9/1; through POE on 10/9 with NO hassles(!).

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