NVC call reps are not doing their job

[OnlyHope 4]

I have been calling NVC every couple of days and they are telling me different stories each time...Sept 4th they processed our ds261 and rep told me it will take 3-5 business days before you can pay IV Fee....yesterday i called and rep told me it wasnt processed and she spoke with her supervisor and now it will take 3-5 business days before i can pay IV Fee....i dont understand why they are doing this....i have been following this forum for a long time and noticing that alot of people who petitioned after us their visa is approved and their spouse are already in us..........make me feel sad how they are handling this so called "overload approved petitions from USCIS" ......if USCIS can approve so many case in short time how come NVC cant even keep track of their own cases.

[teddy k 35]

Hi i feel your pain the NVC call reps tell you a new story every time you call it's ridiculous how we're being treated i can't wsit for this to be over cuz I'm tired of being stressed out over this slow *** process to where I've seen 3rd world countries make us look bad on getting things done

[Ryan H 3,829]

Moved from Process & Procedures to Progress Reports.

[OnlyHope 4]

agree with you....

[aidansgirl 5]

Dont worry we are in NVC for 6 months now....and still wait....................................

[LoveMyTico 999]

the operators are just that..."operators" they don't have anything to do with your case. They are only relaying what they interpret on the screen. One person might view something one way, and another might view something totally different. They are trying to give good info... Don't call if you don't want to hear what they have to say. Wait til you get your CC letter. Those operators aren't the ones who are reviewing your files. and remember, things change constantly over there. They might be telling the truth.....

be thankful you can call the NVC everyday if you want. The USCIS is a horrible place to be stuck. Calling them is like talking to the wall.

[OnlyHope 4]

Dont worry we are in NVC for 6 months now....and still wait....................................

thank you for the support....

[OnlyHope 4]

the operators are just that..."operators" they don't have anything to do with your case. They are only relaying what they interpret on the screen. One person might view something one way, and another might view something totally different. They are trying to give good info... Don't call if you don't want to hear what they have to say. Wait til you get your CC letter. Those operators aren't the ones who are reviewing your files. and remember, things change constantly over there. They might be telling the truth.....

be thankful you can call the NVC everyday if you want. The USCIS is a horrible place to be stuck. Calling them is like talking to the wall.

thanks for the "Advise"......i posted this topic to let everyone know what is happening just incase if they have same issues

[aidansgirl 5]

I am sorry I am just so pissed of of this super supid process and everything conected to it. we started the process a year and 3 months ago and all my hopes for this to end soon are gone now...

Hope your case will be completed soon!

[OnlyHope 4]

I am sorry I am just so pissed of of this super supid process and everything conected to it. we started the process a year and 3 months ago and all my hopes for this to end soon are gone now...

Hope your case will be completed soon!

i feel ya.....same story here...

[charlie0225 13]

I have been calling NVC every couple of days and they are telling me different stories each time...Sept 4th they processed our ds261 and rep told me it will take 3-5 business days before you can pay IV Fee....yesterday i called and rep told me it wasnt processed and she spoke with her supervisor and now it will take 3-5 business days before i can pay IV Fee....i dont understand why they are doing this....i have been following this forum for a long time and noticing that alot of people who petitioned after us their visa is approved and their spouse are already in us..........make me feel sad how they are handling this so called "overload approved petitions from USCIS" ......if USCIS can approve so many case in short time how come NVC cant even keep track of their own cases.

We have been with the NVC for going on six months now, i have been told so much bad information be the operators there. Some of them don't seem to have any compassion for what we are going through and seem to try to get you off the phone as quickly as possible. There has been times I called three different times and told three completely different stories. Believe me it is very frustateing. When I was waiting for my ds-260 to be availible to fill out I was told by three operators just wait over a weeks period. Finally I was told by the fourth operator that I had to resighn my ds-261 since it showed incomplete and immediatley it was availible. That caused another useless week delay. So expect anything.

This is one more rollercoaster ride dealing with the NVC!!!

[LoveMyTico 999]

thanks for the "Advise"......i posted this topic to let everyone know what is happening just incase if they have same issues

Follow the NVC October thread then. Everything you want to know is there.

[OnlyHope 4]

We have been with the NVC for going on six months now, i have been told so much bad information be the operators there. Some of them don't seem to have any compassion for what we are going through and seem to try to get you off the phone as quickly as possible. There has been times I called three different times and told three completely different stories. Believe me it is very frustateing. When I was waiting for my ds-260 to be availible to fill out I was told by three operators just wait over a weeks period. Finally I was told by the fourth operator that I had to resighn my ds-261 since it showed incomplete and immediatley it was availible. That caused another useless week delay. So expect anything.

This is one more rollercoaster ride dealing with the NVC!!!

sorry to hear about whats happening with you as well........hopefully its over soon......good luck!

[michelle_enrique 6]

Sorry to hear that I was told my AOS packet was reviewed 9/29/2014 and I would receive a checklist by 10/1/2014 Called back 10/3/2014 since I never got my checklist they told me my case "was still under review" I called back the same day a very nice lady answered and said my case was actually reviewed 9/23/2014 and re sent the checklist I just got it today. They need to get their stuff straight Ive been at NVC for almost 6 months been on this boat since June 7 2013

[aidansgirl 5]

oh yes- this people have no hearts and no compassion... They give visas to the people that are in USA illegal faster then to us who are trying to do it the right way. I also do not understand why they give the K1 visa faster as well...arent people who are married kindve more of a proove of love . We are family now and i spent 2 christmas alone! It is even worse that there are men who havent even seen their babies because getting a visa is a completly a bullshit procces.....
Hope this will end soon for all of us!