Can I email NVC to obtain Case Number instead of calling?

[jcruzazucar 131]

Hi everyone,

I obtained my NOA2 approval on 8/18/14 via email/website. I know there is a huge backlog at NVC and I won't get my case # and IIN for a while BUT my question is this: instead of calling, can I email NVC asking for this information? If so, do I email them at NVCInquiry@state.gov ?

If I email them, do I provide my USCIS case #, petitioner/beneficiary's names as well as email addresses where they can communicate with us so they know which case I am inquiring about? I assume this is probably the same information they ask over the phone in order to find your specific case right?

Any guidance is greatly appreciated! Thank you.

[Ketsuban 1,034]

Yes, you can email them at nvcinquiry@state.gov

You need to put your USCIS receipt number in the subject line

In the body, you list the petitioner's and beneficiary's names and DOBs before beginning your request

Expect to wait a couple of weeks to a couple of months for a reply, but in my experience they always do reply. I got my case number by emailing them, they replied directly to my original inquiry. I had also called a couple of days before the written inquiry unit responded to me, so I already had the info, but nice to know they do reply to emails

ETA: If you provided the petitioner's email address on the G-1145, NVC will write to that address when the time comes to pay the AOS invoice and fill in the DS-261. When I called, they had my husband's email and confirmed it with me before asking for mine. There is no benefit to knowing your case number before the AOS invoice and DS-261 are available, so don't stress yourself out too much with having to know it.

Edited August 25, 2014 by Ketsuban

[Forza1906 6]

I've had my NOA2 since July 24 and still no word from NVC I'm going to call and see if they have received it so I can submit my expedite request.

[jcruzazucar 131]

Yes, you can email them at nvcinquiry@state.gov

You need to put your USCIS receipt number in the subject line

In the body, you list the petitioner's and beneficiary's names and DOBs before beginning your request

Expect to wait a couple of weeks to a couple of months for a reply, but in my experience they always do reply. I got my case number by emailing them, they replied directly to my original inquiry. I had also called a couple of days before the written inquiry unit responded to me, so I already had the info, but nice to know they do reply to emails

ETA: If you provided the petitioner's email address on the G-1145, NVC will write to that address when the time comes to pay the AOS invoice and fill in the DS-261. When I called, they had my husband's email and confirmed it with me before asking for mine. There is no benefit to knowing your case number before the AOS invoice and DS-261 are available, so don't stress yourself out too much with having to know it.

Awesome, thank you! I'll do this since calling can sometimes be an issue for me. I submitted a G-1145 with my USCIS packet and it had my email address (I am the petitioner). I assume USCIS sends this form to NVC as well right with the entire file?

Thank you for the information and quick response!

[LoveMyTico 999]

its better to call, responses take 30 days at the very least. Maybe more with the backlog...

[Ryan H 3,812]

**Moved from Progress Reports to Process & Procedures. Hijack post in another member's thread removed.**