USCIS TSC Delays We need to all Contact The Ombudsman

[abella 13]

I filed a case with the USCIS Ombudsman today!

If you are experiencing delays and are fed up with the unfair disparate processing times between the two service centers than open a case.

There is power in numbers,

https://cisomb.dhs.gov/oca/form7001.aspx

[Muñeca 2014 25]

I filed a case with the USCIS Ombudsman today!

If you are experiencing delays and are fed up with the unfair disparate processing times between the two service centers than open a case.

There is power in numbers,

https://cisomb.dhs.gov/oca/form7001.aspx

I can't open the link...

[abella 13]

Submitting a Request for Case Assistance

The Ombudsman is committed to reviewing all incoming requests for case assistance within 30 days, and taking action to resolve 90 percent of case-related inquiries submitted to the office within 90 days of receipt.

If you waited 60 days past USCIS processing times and have tried the USCIS customer service options listed above but still need help resolving a problem with an application or petition, you can ask the Ombudsman’s Office for help by taking the following steps:

Please submit all evidence or information regarding the efforts taken to first resolve the issue with USCIS.

How to Submit

Submit an electronic Form DHS-7001 through Ombudsman Case Assistance Online which provides a direct, paperless submission of requests for assistance to the Ombudsman. The Ombudsman automatically assigns a case number once submission has been completed with an acknowledgement email sent to the e-mail address filled in on the form.

https://cisomb.dhs.gov/oca/form7001.aspx

http://www.dhs.gov/case-assistance

It's the DHS-7001 that you need to complete

[Pitaya 2,577]

~Moved from K1 Process to USCIS Service Centers Forum~

~Commentary about TSC~

[JIJourney 96]

I am all for it! Anything to help delays with the Service Centers

[abella 13]

Yes, but you can only open a case if you you have an open receipt number.

[Lenny&Sanna 114]

I'm all for this as well, however I strongly believe nothing will be done about your specific case until at least 5 months has hit, or 5.5 months now since they decided to change it on the website. But it is worth a try. I know when I contacted both of my senators I was told to wait the 5 months and then call back for further inquiries even though my letter basically was to bring attention to the huge backlog and such and it's like they didn't even read my letter

[abella 13]

I'm doing it it to call attention to the discrepancy in times between the 2 service centers so that we all can benefit as well. I agree that they won't due much until our times have reached the 5.5 mark. I wouldn't be surprised if they made it 6 months!

[JIJourney 96]

this is what i have stated on another topic about this.

instead of just TSC filers contacting the ombudsman. that is simply not enough

We need CSC filers to also contact. We need both Service Centers hand in hand to work together. No more separatiton. No more hard feelings.

To this day both California (CSC) Service Center and Texas (TSC) Service Center will now work as a team!

[tanak45 17]

I emailed two people at USICS, on a weekend an my petition was approved on that Monday.

[abella 13]

I emailed two people at USICS, on a weekend an my petition was approved on that Monday.

Yes, but you hit the 8 month mark, not cool at all. I'm happy you are finally moving along......

[dee&vee 79]

On a related note, similar thread with a sample letter:

http://www.visajourney.com/forums/topic/508457-lengthening-wait-times-letter/

[abella 13]

On a related note, similar thread with a sample letter:

http://www.visajourney.com/forums/topic/508457-lengthening-wait-times-letter/

The difference is that this is not a letter that will just get lost on it's way to Obama or a government official This is an official form to address our issues with the USCIS. But the letter too, should be sent. We also need to contact our officials in congress and senate as suggested before. We need to take action or things will not move along. It is not the first time this happens and when petitioners make noise things start to move forward. If we stand idle, they will just continue to do things the way they are doing them. The difference in wait time between the to Svc Center is just a kick in the nuts to me. It's disrespectful and inconsiderate.

[Zach<3Katiuska 58]

I emailed two people at USICS, on a weekend an my petition was approved on that Monday.

So did I..and i also persuaded a November and Decemberfiler like me to do the same..they both got approved...also january filers did it..that's why they are approving theirs