I have a question about biometric appointment, Im really upset (merged)

[harryhita 0]

I send my application to the office and they receive it on Jan 15, 2014. Soon they send me I-797, but this is the only letter I received. It's already more than 4 month, I still did not receive the biometric appointment. I called them at least ten times. At March, after I noticed them, they said that they would mail me a letter to explain that in 30 days, but after 30 days, I did not receive anything. I called them again, and they told me they would send my request again and they promise me this time I must receive a letter. Unfortunately, I still did not receive anything. I appealed online, nobody responsed me. I send them email, and they send me a feeback, but the feedback is let me grade their website! I had to call them again, again, and again. They told me that I would receive the appiontment anytime, but I don't trust them. They told me the same thing two month ago. I'm really mad about their service. My cousin send them her application at March, she received her appiontment in a week! Why I have to wait four month and still not be scheduled yet? Why they treated me unequally? Is this discrimation? Why they don't tell me the reason that my case is delayed? Why they tell me I would receive the letter in thirty days but I don't? Oh my God, the people send the application at May already start to receive appiontment but I still not! Can anyone tell me what I should do now please?

MAYBE you have same problem as mine.

I applied as one package for me, my wife and daughter together. I did not receive any NOA for 10 days and no checks cashed. I started getting worried as I had mailed exactly 90 days before our 5 year anniversary which Dallas lockbox maybe counting differently. To be on the safe side I went thru all our N 400 applications and realised that I had made a mistake on my DOB ie mixed up day and month. So maybe they were going to reject my application.

Few days latter surprisingly we all received our NOAs. I was hoping they had realised my mistake and corrected my DOB as the enclosed permanent resident card shows the DOB. The DOB on my NOA was the same wrong date I had entered on my application.

Immediately I checked the status online and the latest was Finger printing notice sent for my wife and daughter only and not for me. So the following day I called 1 800 number and explained the situation who just made a service request. At the same time I sent a letter explaining the mistake on N 400, enclosed copy of the Permanent resident card, copy of my passport which also shows my birth date, copy of my birth certificate and reprinted copy of the page on N400 showing DOB.

Two days later we received my wife and daughters finger printing notice and not mine so on line status. was accurate.

Finally, 12 days after I had sent the letter the status on my application changed to finger printing notice. I dont know if its was the DOB error that delayed our NOA and my finger printing or something else.

But MAYBE if it was then suggest please go thru your application again to verify that everything is correct as per your A file with USCIS.

Sorry for the long report, just wanted to be precise and good luck.

[AnotherLostSoul 167]

OP: I think you hit another brain dead USCIS employee. They're abound, sorry.