Deciphering a call to NVC

[bobototokoko 0]

So I called NVC yesterday and spoke with a representative.

NVC had received my AOS and IV packet on April 28 and I was just calling in to get an update.

The Representative stated that they had reviewed my AOS package on the 15^th of may…then he said that they needed the Birth Certificate of the Beneficiary (IR-5 visa) …..I told him that on the travel.state.gov website and under the country civil documents link the US embassy at my country accepts personal individual extract in lieu of Birth Certificates and that’s what was sent….and I told him that I even included the link in which were it states this on the coversheet that I sent in…….then he puts me on hold for a couple of minutes and then comes back and says that my documents were still under review and that as long as I stated what I said in my coversheet that they will review it….

I don’t understand this, how can it show on his screen that they need the Birth Certificate of the beneficiary and then say it’s still under review and that they can still accept it…I haven’t received any checklists at all yet not even a false checklist…

I’m just a bit bothered that they might delay my case for another month for something that they already have….