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Stef & Andrew

Calling NVC

By Stef & Andrew in National Visa Center (Dept of State)

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Stef & Andrew Explorer

Stef & Andrew   9

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Filed: K-1 Visa Country: United Kingdom
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So I called NVC on Friday to see if my case was received, and realized at the start of the call it had asked to press 1 or 2 depending on if the case was an NVC or one at an embassy. It sort of confused me as to which option to press.

Does anyone know what exactly I should press? I just don't want to be sent to the incorrect person.

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Stef & Andrew Explorer

Stef & Andrew   9

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Filed: K-1 Visa Country: United Kingdom
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I just called, and had the option for press 1 for "a case that is currently in process at The NVC" or press 2 for "a case currently in process at a US Embassy."

I'm a K-1 so it is at NVC for a case number but not at the embassy yet obviously, what option would that be?

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CanGirl Collaborator

CanGirl   95

Posted
Filed: IR-1/CR-1 Visa Country: Canada
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Posted

What number are you calling? I think you might be calling the Department of State number.. The one you want is the NVC number, 603-334-0700

Texas Service Centre

Consulate: Montreal, Canada

02/14/13: Got Married

USCIS

10/16/13: i-130 Sent

10/25/13: NOA1

03/05/14: NOA2

NVC

03/11/14: NVC Received Case

04/10/14: Case Number and IIN Assigned

04/15/14: 4:07 PM: Received email from NVC that AOS Fee was ready to be paid

04/15/14: 4:28 PM: Received email from NVC containing Case number and IIN

04/15/14: DS-261 Available and Completed

04/15/14: AOS Fee Available and Paid

04/18/14: AOS Fee Shows PAID

04/18/14: EP ENROLL Email Sent (Received AutoReply)

04/21/14: IV Fee Invoiced

04/22/14: 4:23 PM: Received email from NVC that IV Fee was ready to be paid

04/24/14: IV Fee Available and Paid

04/25/14: IV Fee Withdrawn From Bank Account

05/02/14: IV Fee still "In Process" called NVC for supervisor to fix it

05/07/14: IV Fee Shows PAID

05/07/14: DS-260 Available and Completed

05/21/14: 10:29 AM: EP ENROLL Acceptance Email Received

05/28/14: AOS Package Emailed to NVC (Received AutoReply)

xx/xx/14: IV Package Emailed to NVC

xx/xx/14: Case Complete

xx/xx/14: Interview Scheduled

xx/xx/14: Schedule Medical

xx/xx/14: NVC Shipped Case to Consulate

xx/xx/14: Medical Complete

xx/xx/14: Interview at Consulate

xx/xx/14: Visa in Hand

xx/xx/14: POE

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Stef & Andrew Explorer

Stef & Andrew   9

Posted
Filed: K-1 Visa Country: United Kingdom
 Timeline
  • Author
Posted

What number are you calling? I think you might be calling the Department of State number.. The one you want is the NVC number, 603-334-0700

Nope, that's the number I'm calling. It gives me those options. I just picked the first option, and got through but they haven't received our case yet.

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SimonBelgium Enthusiast

SimonBelgium   49

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Filed: Citizen (pnd) Country: Belgium
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Nope, that's the number I'm calling. It gives me those options. I just picked the first option, and got through but they haven't received our case yet.

It can take 10-15 calendar days for them to "receive" the packet from USCIS.

After that, it can take 30 days to assign a case number...

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Stef & Andrew Explorer

Stef & Andrew   9

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Filed: K-1 Visa Country: United Kingdom
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Posted

It can take 10-15 calendar days for them to "receive" the packet from USCIS.

After that, it can take 30 days to assign a case number...

I know that already, my question was about what to dial when asked with those two options, not how long it will take them to receive and assign me a case number.

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casualsurfer Explorer

casualsurfer   25

Posted
Filed: IR-1/CR-1 Visa Country: Taiwan
 Timeline
Posted

Has anyone else have issues calling in? I'm calling daily during work hours and it's NOT going through at all. Always busy.

CR-1 for my wife
USCIS Stage
11/19/2013: I-130 Sent
11/20/2013: I-130 Received
11/20/2013: I-130 NOA1
11/22/2013: I-130 NOA1 Hard copy
04/22/2014: I-130 Expedite Request
04/23/2014: I-130 Expedite Response: Denied
05/09/2014: I-130 Status Update "your Alien Registration Number was changed relating to your I130" at 9:15am
05/09/2014: I-130 NOA2 (approved) at 3pm
05/14/2014: Case sent to NVC
NVC Stage
06/17/14: Case number and IIN assigned
06/17/14: AOS fee invoiced
06/17/14: Notice from NVC containing case number and IIN
06/17/14: DS-261 available and completed
06/18/14: AOS fee paid
06/19/14: AOS fee withdrawn from my bank account
06/20/14: AOS fee shows paid
06/20/14: AOS package sent to NVC
06/23/14: AOS package arrived at NVC
07/01/14: Sent expedite request to NVCExpedite@state.gov
07/17/14: Expedite request approved, file "immediately forwarded"
07/24/14: Received Expedite Request approval letter in mail
07/28/14: DS-260 available and completed
07/28/14: DS-2001 completed
07/28/14: Emailed AIT with both DS-260 confirmation and DS-2001
07/30/14: Interview scheduled
08/11/14: Schedule medical exam
08/19/14: Medical exam complete
08/21/14: Interview at AIT & approval
08/28/14: Received visa
09/21/14: POE

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CanGirl Collaborator

CanGirl   95

Posted
Filed: IR-1/CR-1 Visa Country: Canada
 Timeline
Posted

Has anyone else have issues calling in? I'm calling daily during work hours and it's NOT going through at all. Always busy.

Try calling during off-peak hours 7am-10am and 10pm-midnight Eastern time

Mondays are usually a bad day to call, I was redialing for over 3 hours trying to get in yesterday and I had to give up. This was from 8:30 pm - midnight.

It can be extremely frustrating but keep trying and eventually you will get through

Texas Service Centre

Consulate: Montreal, Canada

02/14/13: Got Married

USCIS

10/16/13: i-130 Sent

10/25/13: NOA1

03/05/14: NOA2

NVC

03/11/14: NVC Received Case

04/10/14: Case Number and IIN Assigned

04/15/14: 4:07 PM: Received email from NVC that AOS Fee was ready to be paid

04/15/14: 4:28 PM: Received email from NVC containing Case number and IIN

04/15/14: DS-261 Available and Completed

04/15/14: AOS Fee Available and Paid

04/18/14: AOS Fee Shows PAID

04/18/14: EP ENROLL Email Sent (Received AutoReply)

04/21/14: IV Fee Invoiced

04/22/14: 4:23 PM: Received email from NVC that IV Fee was ready to be paid

04/24/14: IV Fee Available and Paid

04/25/14: IV Fee Withdrawn From Bank Account

05/02/14: IV Fee still "In Process" called NVC for supervisor to fix it

05/07/14: IV Fee Shows PAID

05/07/14: DS-260 Available and Completed

05/21/14: 10:29 AM: EP ENROLL Acceptance Email Received

05/28/14: AOS Package Emailed to NVC (Received AutoReply)

xx/xx/14: IV Package Emailed to NVC

xx/xx/14: Case Complete

xx/xx/14: Interview Scheduled

xx/xx/14: Schedule Medical

xx/xx/14: NVC Shipped Case to Consulate

xx/xx/14: Medical Complete

xx/xx/14: Interview at Consulate

xx/xx/14: Visa in Hand

xx/xx/14: POE

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Girl from Celebes Experienced

Girl from Celebes   588

Posted
Filed: Lift. Cond. (apr) Country: Indonesia
 Timeline
Posted

Has anyone else have issues calling in? I'm calling daily during work hours and it's NOT going through at all. Always busy.

Can you try to call them around 08:30 am right after their work hours is opening? I did and went through though I had waited about 30 minutes before speak to their visa specialist. Again, it was happened around October last year and I have no idea how they working in nowadays.

Know your enemy and know yourself and you can fight a hundred battles without disaster.Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat

- Sun Tzu-

It doesn't matter how slow you go as long as you don't stop

-Confucius-

 

-I am the beneficiary and my post is not reflecting my petitioner's point of views-

 

                                       Lifting Condition (I-751)

 

*Mailed I-751 package (06/21/2017) to CSC

*NOA-1 date (06/23/2017)

*NOA-1 received (06/28/2017)

*Check cashed (06/27/2017)

*Biometric Received (07/10/2017)

*Biometric Appointment (07/20/2017)

 

 

 

 

 

 

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jsumner86 Rising Star

jsumner86   403

Posted
Filed: IR-1/CR-1 Visa Country: United Kingdom
 Timeline
Posted

I know that already, my question was about what to dial when asked with those two options, not how long it will take them to receive and assign me a case number.

You would press 1, as it will connect you to a customer service rep that you can ask to get your case #.

I-130 STAGE
-------------------------------
16th May 2013- I-130 PD Date
30th Dec 2013- Transferred to TSC
13th Mar 2014- I-130 Approved
20th Mar 2014- Cased shipped to NVC.

NVC STAGE
--------------------------------
28th Mar 14 Case received at NVC
28th Apr 14 Case # & IIN assigned
13th May 14 AOS package scanned into the system
14th May 14 DS260 available/completed.
20th May 14 IV package scanned into the system

12th June 14 AOS checklist- NVC error-

13th June 14 Supervisor review, said she would remove it when spoke to her. (Up to 30 business days).

28th July 14 CASE COMPLETE!!!!

19th August 2014- Medical

5th September 2014- Interview @ London

05th Sep 2014-Interview

05th Sep 2014- APPROVED! Visa Status Issued same day!

10th Sep 2014- Visa in hand

18th September 2014- POE ORLANDO FL! DISNEY!! :dancing:

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casualsurfer Explorer

casualsurfer   25

Posted
Filed: IR-1/CR-1 Visa Country: Taiwan
 Timeline
Posted

Try calling during off-peak hours 7am-10am and 10pm-midnight Eastern time

Mondays are usually a bad day to call, I was redialing for over 3 hours trying to get in yesterday and I had to give up. This was from 8:30 pm - midnight.

It can be extremely frustrating but keep trying and eventually you will get through

It's 11:20pm EST (and I'm way past my bed time), but it's still busy.

Thanks Obama.

j/k

CR-1 for my wife
USCIS Stage
11/19/2013: I-130 Sent
11/20/2013: I-130 Received
11/20/2013: I-130 NOA1
11/22/2013: I-130 NOA1 Hard copy
04/22/2014: I-130 Expedite Request
04/23/2014: I-130 Expedite Response: Denied
05/09/2014: I-130 Status Update "your Alien Registration Number was changed relating to your I130" at 9:15am
05/09/2014: I-130 NOA2 (approved) at 3pm
05/14/2014: Case sent to NVC
NVC Stage
06/17/14: Case number and IIN assigned
06/17/14: AOS fee invoiced
06/17/14: Notice from NVC containing case number and IIN
06/17/14: DS-261 available and completed
06/18/14: AOS fee paid
06/19/14: AOS fee withdrawn from my bank account
06/20/14: AOS fee shows paid
06/20/14: AOS package sent to NVC
06/23/14: AOS package arrived at NVC
07/01/14: Sent expedite request to NVCExpedite@state.gov
07/17/14: Expedite request approved, file "immediately forwarded"
07/24/14: Received Expedite Request approval letter in mail
07/28/14: DS-260 available and completed
07/28/14: DS-2001 completed
07/28/14: Emailed AIT with both DS-260 confirmation and DS-2001
07/30/14: Interview scheduled
08/11/14: Schedule medical exam
08/19/14: Medical exam complete
08/21/14: Interview at AIT & approval
08/28/14: Received visa
09/21/14: POE

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