No Visa After Successful Interview in Nairobi...How Long Does It Take?

[erinwall 0]

Hi everyone.

My fiance went for his K1 interview in Nairobi April 28. After a couple easy questions, he was congratulated and given papers telling him his visa was approved and letting him know he would be notified online to pick up his passport in about a week. It has been ten days and the status on the CSC Kenya website has not changed---no airbill number from DHL yet, despite the fact that he's been registered for DHL service since March, when he scheduled his interview appointment. I have emailed the email address the documents he was given recommends, to no avail. No response yet and it's been several days. Does anyone have experience with this? How long did it take you to actually get the visa?

Thanks.

[KASH2011 382]

Email the US Consulate in Nairobi again and followup with a phonecall if you can! Sortta sounds like your package never made it to the DHL center!

Edited May 7, 2014 by KASH2011

[erinwall 0]

Eek. I hope that's not true! A lost passport and visa...? That sounds like a major problem and a flaw in a pretty important system!

[POA 178]

Try emailing passportstatus@ustraveldocs.com subject is your fiance's passport number, no need to write anything else.

[erinwall 0]

Thanks, everyone. After a couple emails to the US Embassy in Nairobi and a phone call, we were able to ascertain that they simply hadn't prepared his visa yet. I don't know if they forgot or were just long delayed beyond the turnaround time they promised (one week), but he just pickedup his visa on May 12 (approved during his April 28 interview). So...guess it takes awhile sometimes. Thanks for the comments and support.