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March2013app

NVC contact number not working

By March2013app in National Visa Center (Dept of State)

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March2013app Rookie

March2013app   0

Posted
Filed: IR-1/CR-1 Visa Country: Canada
 Timeline
Posted

Just curious what number everyone is contacting NVC through. Been trying for about 1 week and get a disconnected tone.

We have the NVC contact number of (603) 334-0700 and we get a disconnected signal from that line. We have tried from multiple phones and finally today after a week tried to have the operator connect the call and they said it was indeed a disconnected tone from the line. Has anyone else had this issue?

Operator could be mistaken. Line rings one time then tones really fast. Off cell phones it just diconnects the call. Have tried calling at least 100+ times =/

G Walters Community Regular

G Walters   136

Posted
Filed: Lift. Cond. (apr) Country: United Kingdom
 Timeline
Posted

This is the number I used on Mon and got through on first ring. 603 334 0700

 

 

Service Center : California Service Center on 2014-03-17Consulate : London, United KingdomI-129F Sent : 2014-03-10I-129F NOA1 : 2014-03-14I-129F NOA2 : 2014-04-07NVC Received :4/21/2014NVC Left :4/23/2014Consulate Received :2014-04-29Packet 3 Received :2014-05-01Packet 3 Sent :2014-05-01Medical Complete: 2014-05-07Packet 4 Received :2014-5-31Interview Date :2014-06-06Visa Issued: 2014-06-10Visa Package Received: 2014-06-13Arrival at POE Seattle: 2014-6-13

Married 07/07/2014

AOS Timeline
AOS package mailed 08/08/2014 (Chicago Lockbox)
NOA date 8/13/2014
Biometrics done 09/14/2014
INTERVIEW DATE!!!! 10/31/2014
Approval e-mail 10/31/2014
Card production e-mail 12/27/2011
GREEN CARD ARRIVED 11/08/201

Employment Authorization Document
CIS Office : Chicago National Office
Filing Method : Mail
Filing Instance : First
Date Filed : 2014-08-04
NOA Date : 2014-08-13
RFE(s) :
Bio. Appt. : 2014-09-04
Approved Date : 2014-09-25
Date Card Received : 2014-10-03

ADVANCED Parole
CIS Office : Chicago National Office
Filing Method : Mail
Filing Instance :First
Date Filed : 2014-08-04
NOA Date : 2014-08-13
RFE(s) :
Date Received : 2014-10-03


ROC Timeline
ROC package mailed to CSC 10/13/2016
NOA1 date 10/17/2016
Biometrics date 12/8/2016

Interview: None
Card production ordered: 03/27/2018
10-YEAR GREEN CARD ARRIVED

dhlunar Collaborator

dhlunar   25

Posted
Filed: IR-5 Timeline
Posted

I just checked and it is a busy signal. There is only a certain number of people that can call into that number at once, once it goes beyond that then everyone else gets busy signals. I just hang up and hit redial, might take a couple of tries to actually get through the number.

If the line was disconnected then you would get an operator recording saying the line is no longer and service and maybe a new telephone number.

Here is the information regarding the cases for my in-laws (wife, their daughter, is the petitioner under the IR-5 category, Parents of a USC):

Submit I-130 (2 petitions) to USCIS on May 30, 2013

USCIS approved the cases on March 10, 2014.

Received notice online from USCIS the cases were sent to NVC on March 17, 2014.

NVC received the cases on March 28, 2014

The case numbers were created on Monday, April 28.

We received the numbers by phone on Friday, May 2.

DS-261 became available on both cases late in the evening on Friday, May 2. Both DS-261 filed on Saturday, May 3.

Received emails to my wife regarding AOS at around 8am on Wednesday, May 7. At the same time received emails that were cc of letters sent to my in-laws. However, the date of all of the letters was Monday, May 5.

Received emails regarding the Immigrant Visa Fee at around 11:15am on Wednesday, May 7. IV fees became available online at around 1pm on Wednesday, May 7. Date of invoice was Tuesday, May 8.

Paid all the fees on Wednesday, May 7 at around 1:15pm.

All fees marked as paid and DS-260 become available sometime late on Friday, May 9.

Dropped off IV and AOS packages (in two different envelopes - 1 for AOS and 1 for IV documents) at the local post office at around 2pm on Saturday, May 10.

Submitted DS-260 (for both cases) around 10am on Sunday, May 11.

Both document packages received by NVC on Monday, May 12 (according to Post Office Tracking - one around 1pm and the other around 4pm. Don't know why they got separated.)

Received checklist email for both cases at 4pm on Thursday, June 12 regarding the IV civil documents

Wife called NVC in the afternoon of Friday, June 13 to inquire about the checklist. Told by a representative they are normal and automatic and not to worry. AOS under review. Call back after Tuesday, June 24.
Received a checklist for my father-in-law on Monday, June 16. NVC reviewed his AOS paperwork, but waiting for the documents the requested the week before.

Wife called NVC in the morning of Tuesday, June 17. Told by the agent they don't have the document requested for dad, and they don't have the AOS package for her mom.

Put in a request with our Senator to get more information. Response was mother-in-law is documentary complete and father-in-law was in document review for the military document.

Wife called NVC on the morning of Tuesday, July 1 and spoke with a supervisor regarding her dad's military document. Supervisor said she would look into it.

Supervisor called us and left a voicemail on the morning of Wednesday, July 9 and stated they have located my father-in-law's military documents. Case sent back to document review.

Per conversation with an agent, the expedited request originally requested by email on July 7, was sent to the Embassy on Thursday, July 10.

Received by postal mail on Thursday, August 21 from our Senator regarding the response of another inquiry. Still the same.

Early in the morning on Friday, August 22:

Wife calls the Embassy and was told the IV section doesn't accept calls, and was given a number in the states that turned out to be scheduling assistance for NIV interviews.

Called NVC as soon as they opened and was told the Embassy denied the expedite request, but the case was completed by NVC on Monday, August 18. Wife inquired about interview scheduling, and was given some good information.

At 5 PM on Thursday, September 11, received the interview letters. Interview is scheduled for the morning of October 9.

Mother-in-law approved. Father-in-law placed in Administrative Processing due to follow-up TB test.

CEAC stated ISSUED for my mother-in-law on October 15. DHL had the package for pick up on October 17 but called the wrong number. Package picked up on October 27.

On December 11 mother-in-law received a phone call from the Embassy that the medical is back for my father-in-law and to DHL his passport to them. Passport sent on December 12.

On December 18 CEAC updated to ISSUED for my father-in-law. My wife is happy!!!! Embassy said they gave it to DHL on December 19

Due to a DHL delay the package did not become available for pick up until December 24. USCIS Immigrant Fee paid the same day.

POE: JFK Terminal 1 - December 26, 2014 - They are finally here!!!

Took them to a local SSA office to get SSN on January 6, 2015. Cards received on January 10, 2015.

Green Cards received by priority mail on January 23, 2015 (four weeks after arrival).

Both went to motor vehicles and got state issued ID cards on April 11, 2015.

Jenny_USCIS Enthusiast

Jenny_USCIS   27

Posted
Filed: IR-1/CR-1 Visa Country: China
 Timeline
Posted

I called last friday, busy signal as well. so i called back around 10pm central time, no busy signal and waited about 45 minutes, finally got connected. Call lasted 30 second..

I tried emailed, they never responded. last year I emailed them, they replied the next day. I think right now heavy workload.

but does anyone happen to know how long it takes for them to assign a case #? Has anyone get case # yet?

Form I-130
9/9/2013: Married

10/21/2013: APPLICATION SENT

10/23/2013: NOA1

4/1/2014: NOA2

8/14/2014: Case Complete

10/20/2014: POE EXACT A YEAR!

 

Form I-751: Remove the Conditions on Residence

7/27/2016: Application Sent

8/1/2016: NOA1 - CSC 

10/18/2016: Biometrics

12/1/2017: Received RFE

12/7/2017: additional evidence sent and delivered 

2/2/2018: Green card mailed! Status changed! 

Finger Crossed! 

CanGirl Collaborator

CanGirl   95

Posted
Filed: IR-1/CR-1 Visa Country: Canada
 Timeline
Posted

I called last friday, busy signal as well. so i called back around 10pm central time, no busy signal and waited about 45 minutes, finally got connected. Call lasted 30 second..

I tried emailed, they never responded. last year I emailed them, they replied the next day. I think right now heavy workload.

but does anyone happen to know how long it takes for them to assign a case #? Has anyone get case # yet?

It can take up to 30 business days for case # to be assigned. Usually about a month from when NVC receives your file.

They received mine March 11 and case # assigned April 10.

Texas Service Centre

Consulate: Montreal, Canada

02/14/13: Got Married

USCIS

10/16/13: i-130 Sent

10/25/13: NOA1

03/05/14: NOA2

NVC

03/11/14: NVC Received Case

04/10/14: Case Number and IIN Assigned

04/15/14: 4:07 PM: Received email from NVC that AOS Fee was ready to be paid

04/15/14: 4:28 PM: Received email from NVC containing Case number and IIN

04/15/14: DS-261 Available and Completed

04/15/14: AOS Fee Available and Paid

04/18/14: AOS Fee Shows PAID

04/18/14: EP ENROLL Email Sent (Received AutoReply)

04/21/14: IV Fee Invoiced

04/22/14: 4:23 PM: Received email from NVC that IV Fee was ready to be paid

04/24/14: IV Fee Available and Paid

04/25/14: IV Fee Withdrawn From Bank Account

05/02/14: IV Fee still "In Process" called NVC for supervisor to fix it

05/07/14: IV Fee Shows PAID

05/07/14: DS-260 Available and Completed

05/21/14: 10:29 AM: EP ENROLL Acceptance Email Received

05/28/14: AOS Package Emailed to NVC (Received AutoReply)

xx/xx/14: IV Package Emailed to NVC

xx/xx/14: Case Complete

xx/xx/14: Interview Scheduled

xx/xx/14: Schedule Medical

xx/xx/14: NVC Shipped Case to Consulate

xx/xx/14: Medical Complete

xx/xx/14: Interview at Consulate

xx/xx/14: Visa in Hand

xx/xx/14: POE

Ryan H Grand Master

Ryan H   3,834

Posted
Filed: Lift. Cond. (apr) Country: China
 Timeline
Posted

Moved from IR-1/CR-1 Process & Procedures to NVC forum.

Our journey:

Spoiler

September 2007: Met online via social networking site (MySpace); began exchanging messages.
March 26, 2009: We become a couple!
September 10, 2009: Arrived for first meeting in-person!
June 17, 2010: Arrived for second in-person meeting and start of travel together to other areas of China!
June 21, 2010: Engaged!!!
September 1, 2010: Switched course from K1 to CR-1
December 8, 2010: Wedding date set; it will be on February 18, 2011!
February 9, 2011: Depart for China
February 11, 2011: Registered for marriage in Wuhan, officially married!!!
February 18, 2011: Wedding ceremony in Shiyan!!!
April 22, 2011: Mailed I-130 to Chicago
April 28, 2011: Received NOA1 via text/email, file routed to CSC (priority date April 25th)
April 29, 2011: Updated
May 3, 2011: Received NOA1 hardcopy in mail
July 26, 2011: Received NOA2 via text/email!!!
July 30, 2011: Received NOA2 hardcopy in mail
August 8, 2011: NVC received file
September 1, 2011: NVC case number assigned
September 2, 2011: AOS invoice received, OPTIN email for EP sent
September 7, 2011: Paid AOS bill (payment portal showed PAID on September 9, 2011)
September 8, 2011: OPTIN email accepted, GZO number assigned
September 10, 2011: Emailed AOS package
September 12, 2011: IV bill invoiced
September 13, 2011: Paid IV bill (payment portal showed PAID on September 14, 2011)
September 14, 2011: Emailed IV package
October 3, 2011: Emailed checklist response (checklist generated due to typo on Form DS-230)
October 6, 2011: Case complete at NVC
November 10, 2011: Interview - APPROVED!!!
December 7, 2011: POE - Sea-Tac Airport

September 17, 2013: Mailed I-751 to CSC

September 23, 2013: Received NOA1 in mail (receipt date September 19th)

October 16, 2013: Biometrics Appointment

January 28, 2014: Production of new Green Card ordered

February 3, 2014: New Green Card received; done with USCIS until fall of 2023*

December 18, 2023:  Filed I-90 to renew Green Card

December 21, 2023:  Production of new Green Card ordered - will be seeing USCIS again every 10 years for renewal

 

Jenny_USCIS Enthusiast

Jenny_USCIS   27

Posted
Filed: IR-1/CR-1 Visa Country: China
 Timeline
Posted

It can take up to 30 business days for case # to be assigned. Usually about a month from when NVC receives your file.

They received mine March 11 and case # assigned April 10.

First Congratulations!

Did they mail the case # to you or did they email case # and invoice # to you or did they mail to the applicant in foreign country?

I hope not foreign country....afraid it will get lost...

Thank you! still good luck!

Form I-130
9/9/2013: Married

10/21/2013: APPLICATION SENT

10/23/2013: NOA1

4/1/2014: NOA2

8/14/2014: Case Complete

10/20/2014: POE EXACT A YEAR!

 

Form I-751: Remove the Conditions on Residence

7/27/2016: Application Sent

8/1/2016: NOA1 - CSC 

10/18/2016: Biometrics

12/1/2017: Received RFE

12/7/2017: additional evidence sent and delivered 

2/2/2018: Green card mailed! Status changed! 

Finger Crossed! 

CanGirl Collaborator

CanGirl   95

Posted
Filed: IR-1/CR-1 Visa Country: Canada
 Timeline
Posted

First Congratulations!

Did they mail the case # to you or did they email case # and invoice # to you or did they mail to the applicant in foreign country?

I hope not foreign country....afraid it will get lost...

Thank you! still good luck!

I called them to get the case #. If they have the petitioner's email on file they will email them the case # and Invoice # a few days after it is assigned. You can also give them the beneficiary's email address and receive the emails on both accounts.

Texas Service Centre

Consulate: Montreal, Canada

02/14/13: Got Married

USCIS

10/16/13: i-130 Sent

10/25/13: NOA1

03/05/14: NOA2

NVC

03/11/14: NVC Received Case

04/10/14: Case Number and IIN Assigned

04/15/14: 4:07 PM: Received email from NVC that AOS Fee was ready to be paid

04/15/14: 4:28 PM: Received email from NVC containing Case number and IIN

04/15/14: DS-261 Available and Completed

04/15/14: AOS Fee Available and Paid

04/18/14: AOS Fee Shows PAID

04/18/14: EP ENROLL Email Sent (Received AutoReply)

04/21/14: IV Fee Invoiced

04/22/14: 4:23 PM: Received email from NVC that IV Fee was ready to be paid

04/24/14: IV Fee Available and Paid

04/25/14: IV Fee Withdrawn From Bank Account

05/02/14: IV Fee still "In Process" called NVC for supervisor to fix it

05/07/14: IV Fee Shows PAID

05/07/14: DS-260 Available and Completed

05/21/14: 10:29 AM: EP ENROLL Acceptance Email Received

05/28/14: AOS Package Emailed to NVC (Received AutoReply)

xx/xx/14: IV Package Emailed to NVC

xx/xx/14: Case Complete

xx/xx/14: Interview Scheduled

xx/xx/14: Schedule Medical

xx/xx/14: NVC Shipped Case to Consulate

xx/xx/14: Medical Complete

xx/xx/14: Interview at Consulate

xx/xx/14: Visa in Hand

xx/xx/14: POE

 
Didn't find the answer you were looking for? Ask our VJ Immigration Lawyers.

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