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Jilly30

VAC biometrics confusion

By Jilly30 in India

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Jilly30 Explorer

Jilly30   16

Posted
Filed: IR-1/CR-1 Visa Country: India
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Posted

Hello,

I'm a bit confused how to apply for the VAC appointment for my husband. We are at the ustraveldocs site and he has a login ID from his previous b2 application, so we get that far....but then we get confused once we're on the home page.

Do we just click on the new application/schedule appointment button on the left? And then just fill all the information there?

That eventually gets us to scheduling VAC...not interview right...since interview is already scheduled by NVC?


event.png
04/11/13 - NOA1 for I-130
12/10/13 - NOA2 for I-130
12/20/13 - Case Received by NVC
01/17/14 - Case # & invoice # assigned (called twice per week)
01/23/14 - DS-261 available & submitted
01/24/14 - AOS payment invoiced
01/28/14 - Paid AOS fee, status "in process"
01/30/14 - AOS Fee status "PAID"
01/31/14 - IV fee invoiced & paid, status "in process"
02/03/14 - AOS Package mailed via USPS w/tracking
02/04/14 - IV Fee status "PAID", DS-260 available.
02/05/14 - DS-260 submitted, IV Package mailed via DHL w/tracking
02/06/14 - USPS tracking confirms AOS package arrived @NVC
02/07/14 - DHL tracking confirms IV package arrived @NVC
02/07/14 - AOS package entered into system
02/10/14 - IV package entered into system
03/04/14 - Checklist received for joint sponsor's I-864 (requesting 2013 tax transcripts)
03/06/14 - Mailed Response to AOS checklist
03/06/14 - Received IV Package FALSE checklist
03/10/14 - USPS tracking confirms AOS checklist response arrived @NVC
03/13/14 - AOS checklist response entered into system
03/28/14 - CASE COMPLETE with checklist for corrected joint sponsor I-864 to be carried to interview.
04/02/14 - Interview Date assigned, May 13, Mumbai!
04/13/14 - Interview complete...221g given requesting I-864a from co-sponsor's spouse
04/16/14 - FedExed I-864a and evidences to Mumbai.

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Jilly30 Explorer

Jilly30   16

Posted
Filed: IR-1/CR-1 Visa Country: India
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Posted

And now we are really pissed off. This website: http://www.ustraveldocs.com/in/in-iv-visaapply.asp

says under step 5, that there is an option of proceeding based on your category. We are category 1...NVC scheduled our appointment, we just need to schedule VAC. After logging in, this never comes up! There is no option for this!

And then when we try to go ahead with clicking the only viable button on the site that even remotely applies to us, "new application/new appointment"...we get as far a profile information and it tells us the details match a profile with the same email address ID as the one I"m currently signed in with!!!! And it says if you've forgotten your password, blah bla blah...how can they have this error when I'm signed in as that exact user id?! WTH is wrong with this site?!

How is my husband going to schedule his VAC!??!?!


event.png
04/11/13 - NOA1 for I-130
12/10/13 - NOA2 for I-130
12/20/13 - Case Received by NVC
01/17/14 - Case # & invoice # assigned (called twice per week)
01/23/14 - DS-261 available & submitted
01/24/14 - AOS payment invoiced
01/28/14 - Paid AOS fee, status "in process"
01/30/14 - AOS Fee status "PAID"
01/31/14 - IV fee invoiced & paid, status "in process"
02/03/14 - AOS Package mailed via USPS w/tracking
02/04/14 - IV Fee status "PAID", DS-260 available.
02/05/14 - DS-260 submitted, IV Package mailed via DHL w/tracking
02/06/14 - USPS tracking confirms AOS package arrived @NVC
02/07/14 - DHL tracking confirms IV package arrived @NVC
02/07/14 - AOS package entered into system
02/10/14 - IV package entered into system
03/04/14 - Checklist received for joint sponsor's I-864 (requesting 2013 tax transcripts)
03/06/14 - Mailed Response to AOS checklist
03/06/14 - Received IV Package FALSE checklist
03/10/14 - USPS tracking confirms AOS checklist response arrived @NVC
03/13/14 - AOS checklist response entered into system
03/28/14 - CASE COMPLETE with checklist for corrected joint sponsor I-864 to be carried to interview.
04/02/14 - Interview Date assigned, May 13, Mumbai!
04/13/14 - Interview complete...221g given requesting I-864a from co-sponsor's spouse
04/16/14 - FedExed I-864a and evidences to Mumbai.

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Kat&Abhi Enthusiast

Kat&Abhi   42

Posted
Filed: IR-1/CR-1 Visa Country: India
 Timeline
Posted

And now we are really pissed off. This website: http://www.ustraveldocs.com/in/in-iv-visaapply.asp

says under step 5, that there is an option of proceeding based on your category. We are category 1...NVC scheduled our appointment, we just need to schedule VAC. After logging in, this never comes up! There is no option for this!

And then when we try to go ahead with clicking the only viable button on the site that even remotely applies to us, "new application/new appointment"...we get as far a profile information and it tells us the details match a profile with the same email address ID as the one I"m currently signed in with!!!! And it says if you've forgotten your password, blah bla blah...how can they have this error when I'm signed in as that exact user id?! WTH is wrong with this site?!

How is my husband going to schedule his VAC!??!?!

I don't have any advice but wanted to follow along since we hopefully will get case complete soon and also will have to travel to Mumbai for medical and VAC.

Is there any number you can call to book the VAC over the phone? I am guessing it would be an indian number?

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vkrishn Rising Star

vkrishn   97

Posted
Filed: Lift. Cond. (apr) Country: India
 Timeline
Posted

Check this link. It has the number to call if you have any issues with scheduling the biometrics online.

http://photos.state.gov/libraries/mumbai/395145/pereirals/IV-Packet4-December2013.pdf

For inquiries, call: From India: 91-120-4844644 or 91-40-4625-8222
From US: 1-703-520-2239
(8:00 am to 8:00 pm Monday through Friday and 9:00 am to 6:00 pm on Sunday)
E-mail: support-india@ustraveldocs.com
 

 

 

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