I-797 Form not recived

[Vivian&Jaba 17]

My husband and I live in Georgia (the country), we filed our I-130 in October and received an email saying we would receive our I-797 form in a couple of weeks. It never came, so I messaged the lockbox support and they said they would send it again. Today, I decided to check 'My case status' and when I did it said February 11 the mail was returned back by the post office and it was undeliverable. So, I decided to call USCIS customer service and when I did they figured out I was living in the COUNTRY of Georgian and not the STATe and decided they would transfer me to a level 2 representative. But soon after because of Georgian phone tariffs the call ended after 30 mins. So, I decided to call again and spoke to another call representative, and when I did and explained to her the situation, she thought I was talking about my change of address. I never changed my address, I have been living here with my husband more than 1 year and since I filed for the I-130. Soon after I asked her to transfer me to a level 2 representative, and 30 mins later the call ended. I don't know if any one has ever had this problem, I think the problem is because I have an international address. Should I just make this all easy and change the mailing address to my families home in the U.S.A and have them forward all my mail to me?

[nightingalejules 678]

Sounds like that might be the best option. Besides, then if you get an RFE or something your folks can open the mail and tell you what it is before they send it, and you'll be prepared as soon as the physical copy gets to you.

We only live in Canada and one of our 797s (we filed for CR1 and K3) took a month to get to us. Ridiculous! So yes, I'd advise changing your mailing address to your family's home and get everything else faster. And do it quick, before they do anything else with your file. Are you signed up on the USCIS website for email updates?

[Ryan H 3,851]

  On 2/25/2014 at 7:17 PM, Vivian&Jaba said:

Should I just make this all easy and change the mailing address to my families home in the U.S.A and have them forward all my mail to me?

I would suggest you not change address, another member was living abroad and was incorrectly told that USCIS does not send mail overseas and told the member to change their address. When the member did so, USCIS screwed the whole thing up by changing the beneficiary's address also and pegged the file as an AOS case. It became a nightmare for that member to get everything straightened out.

[Vivian&Jaba 17]

Thanks guys, We changed address to USA one and we already received NOA1 hard copy so next updates will be delivered without delays.