DId we just piss of someone from senator's office??

[aamirpearl 47]

I email our senator and did a service request inquiry on their behalf because my husband's i-485 was taking so long and after that the day after he recieve a call and at that time he was busy at work working and wasnt hearing them or talking to them properly cuz he was working with loud operating machines. He ask my husband about our case and why we needed help from him and after my husband explain him that we wanted to get his help as we are waiting a long time and havent heard anything and after talking to my husband and got all the info he needed he just hang up...he didnt even tell us if he was going to do a service request for us or not .. I believe this is the secretary that handles emails for the senator but i dont get why he just hang up without telling us the next step.. Dont they need to call us back and tell us what is going on with our case or something.??? so lost....

[Stevephoto 230]

Can't say whether you pissed anyone off or not but perhaps not...at least he hung up after getting the information! He was probably just busy and not very polite...

[Jeannie & Al 18]

I would write a follow up email..I would thank them for getting back to you and explain that it was tough for him to hear at his workplace and appreciate anything they can do on your behalf. And to please let them know if there's anything else they need from you.

I had an email correspondence with the woman from my Congressman's office and she was invaluable in helping us through the process and getting him here as my dad was very ill..she was so great we sent her flowers when he finally got here.

Good luck.

[Pitaya 2,577]

I agree with other responses. Maybe the senate office staffer was having a bad day? Don't give up, suggest that you follow-up as suggested.

Good luck on your immigration journey.

[Pinkrlion 2,719]

In order for them to have access to your case, you have to give them a release of information document for consents. You need to go to your senator's website, and get the doucments, write a letter stating the issue, fax the consents with copy of NOA1. They cannot put in a inquiry without these documents.

[Caryh 5,206]

They can do nothing until they get a signed release form from the beneficiary. Most senators and congressmen have a dedicated staffer to work on immigration issues. If you call their office, you may be able to talk with the staffer directly. I found it was easier to contact my congressman's staffer and work directly with him, as they have less constituents. After our initial conservation via phone, we mainly did followups via email, as it was just easier than calling. Do as Prinkrlion stated, and go get the release form from their web site. Fill out the information, and fax or mail it over to their office. Faxing it after talking directly is the best and fastest way to get things happening. If your case is not over the current timeline for the process, there's really nothing they can do about it. Even if over, all they can do is inquire about it, but if its over due that sometimes helps to bring your case up, or it just happened to be due at that time.