Consular Outreach programs

[TripleG 3]

Hello all,

My wife has been trying to get her Philippine passport renewed since the outreach in Houston,TX last March. We live close to the Houston area of Texas and wanted to renew her passport via the outreach program that will be here in Dec. 2013. We have tried twice now unsuccessfully to get an appointment, we tried back in March also. We had been calling the Los Angeles consulate office for the last couple of weeks wanting to know when they would be accepting applications for the outreach in our area for Dec. They said wait for us to post the accepting dates online, we said okay we did that last time and we never got on the list. Three days after this phone call, they posted on the website they would start accepting applications via fax, why didn't they just tell us they would be accepting fax applications in 3 days??? We faxed her e-passport application to the consulate office the first day, and called them for confirmation but they wouldn't pick up or return or calls. Looked at the list online and my wifes name was not on there. So we faxed it in again, and then called to try and get confirmation that they recieved the fax, and once again nothing. I called several more times, no answer. So we faxed a 3rd time and her name is not on the list and now the list is full and they are not accepting anymore applications. I am more than a little upset. Twice now we missed it, and I know her paper work is legit. Why isn't she getting put on the list?

Has anyone else had this problem?

I am fed up. I am more than willing to fly her to Los Angeles to renew her passport, but now they have created an almost emergency situation for our travel plans. Since they are doing the outreach they are not in LA, so where can I go to get her passport renewed. Can I fly her to another consulate? I shouldn't have to spend good money flying her somewhere to get this done, but at this point I am tired of dealing with it, and will do what ever needs to be done to be finished with it.

This situation leads to a seperate hypothetical question: What if we had an emergency and one of her relatives was sick, and we had to fly right a way?? Is there any provision for emergency's in renewing your RP passport. Like if there not in LA because they are doing outreaches in a different part of the country, what do you do then?? We don't have an emergency, thank God. But what if?

Thanks,

TripleG

[Hank_ 9,174]

You are stuck with the consulate in Los Angeles as that is the one that serves Texas.

We had issues faxing the appointment request and info as well when we did the outreach last year in Arizona, but at the last minute my wife's name showed up on the list.

Ya I see that according to consulate website their schedule is full for Huston in December and are not accepting anymore appointments

http://www.philippineconsulatela.org/Consular_Outreach.htm

I don't know what you would do if you had a serious emergency.

[Greenbaum 12,259]

If he continues to not make headway in time for the outreach IMHO I would show up and with all my documents and history of his effort diplomatically (no pun intended) discuss his concerns with someone from outreach. They might take him as a wake-up. Any suggestions?