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Stacyyy

Wrong Email on File and Can't Remember Password

By Stacyyy in Site-Related Discussion - Updates, Ideas, etc.

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Stacyyy Explorer

Stacyyy   23

Posted
Filed: K-1 Visa Country: Canada
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I have a bit of a dilemma and I'm not sure how to solve this. It's a bit of stupidity on my part, but there's not much I can to about it now.

I had a couple email accounts and consolidated them to one account. One of them is the email address that I have on file for VisaJourney, but I deleted the account without thinking. I need to change the email on VisaJourney to the main account that I will be using now, but to do so I need my password. I forgot my password and to reset it, it will be sent to the email address I have on file which no longer exists.

I'm trapped and if I ever delete my browsers cookies or log out I won't be able to log in again. :(

Is there anyone who can help me with this?

I have tried submitting a request in the Help section and I have tried sending a message to Captain Ewok, but haven't had any luck with either. I'm sure he's pretty busy though.

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Captain Ewok Veteran

Captain Ewok   1,891

Posted
Filed: K-1 Visa Country: Singapore
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I'm here. It takes me a day to get to all the requests though. Given that you are logged in to this account, please PM me with your revised contact information and we can go from there. :)

I am an Ewok. I am here to to keep the peace. Please contact me if you have a problem with the site or a complaint regarding a violation of the Terms of Service. For the fastest response please use the 'Contact Us' page to contact me.

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