Creative ways to get out of a cell phone contract

[Traviesa 0]

I don't know which Verizon some of you are using! I have been a long time Verizon customer and I love them. Their plan is the best price-wise for me and Javier to talk back and forth. I never get a surprise bill in the mail-it's always within a few dollars of the same thing each and every month. And despite my payment currently being 4 days late, all our phones are still working fine. They told me it's not considered late for like 5 days. All my interactions with them over the years have been good.

[KarenCee 3]

I don't know which Verizon some of you are using! I have been a long time Verizon customer and I love them. Their plan is the best price-wise for me and Javier to talk back and forth. I never get a surprise bill in the mail-it's always within a few dollars of the same thing each and every month. And despite my payment currently being 4 days late, all our phones are still working fine. They told me it's not considered late for like 5 days. All my interactions with them over the years have been good.

Like I said...I'm sure there are some very happy people with Verizon. I just happen to have gotten some crappy customer service at a time when I REALLY depended on my cellphone. I didn't need their sh*t when my mom was dying, yanno?

[Traviesa 0]

I don't know which Verizon some of you are using! I have been a long time Verizon customer and I love them. Their plan is the best price-wise for me and Javier to talk back and forth. I never get a surprise bill in the mail-it's always within a few dollars of the same thing each and every month. And despite my payment currently being 4 days late, all our phones are still working fine. They told me it's not considered late for like 5 days. All my interactions with them over the years have been good.

Like I said...I'm sure there are some very happy people with Verizon. I just happen to have gotten some crappy customer service at a time when I REALLY depended on my cellphone. I didn't need their sh*t when my mom was dying, yanno?

That's true! But I would think that a policy (such as when a phone gets shut off for non-payment) would be applicable to everyone and not dependent on a particular customer service person. That's the part that confused me-why would they shut your phone off after only 2 days?

[ace13 0]

I use Sprint and have always been happy with their service and rates.

Have you made a formal complaint in writing? I would check their website for an address and surly someone will respond with a resolution and -I wouldn't doubt- a credit to your bill.

[KarenCee 3]

I don't know which Verizon some of you are using! I have been a long time Verizon customer and I love them. Their plan is the best price-wise for me and Javier to talk back and forth. I never get a surprise bill in the mail-it's always within a few dollars of the same thing each and every month. And despite my payment currently being 4 days late, all our phones are still working fine. They told me it's not considered late for like 5 days. All my interactions with them over the years have been good.

Like I said...I'm sure there are some very happy people with Verizon. I just happen to have gotten some crappy customer service at a time when I REALLY depended on my cellphone. I didn't need their sh*t when my mom was dying, yanno?

That's true! But I would think that a policy (such as when a phone gets shut off for non-payment) would be applicable to everyone and not dependent on a particular customer service person. That's the part that confused me-why would they shut your phone off after only 2 days?

I honestly don't know. The CS person that was so rude to me wouldn't offer an explanation as to why he did this. Maybe he was having a bad day and acted on his own, but it still wasn't right to do this to me. I paid the $175 to get out of the contract, it was worth that to me. I'm glad, however, that you're happy with them.

[Jasman0717 9]

I don't know which Verizon some of you are using! I have been a long time Verizon customer and I love them. Their plan is the best price-wise for me and Javier to talk back and forth. I never get a surprise bill in the mail-it's always within a few dollars of the same thing each and every month. And despite my payment currently being 4 days late, all our phones are still working fine. They told me it's not considered late for like 5 days. All my interactions with them over the years have been good.

I have had Verizon for several years and love them. The service has been great and the nation wide excellent. My ex had a different provider and totally lost signal in many spots between California and Colorado while I was blabbing the whole trip.

[Addie_Goodvibes 0]

This is why we're with T-Mobile. We're never more than 12 months from getting out of it.

T-Mobile is 1 year contracts!?

Yup. Cingular used to, but they stopped that last year.

I Googled a help page.

Love the Free Roaming idea

Movie Phone

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