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aamirpearl

United to honor mistaken cheap tickets

By aamirpearl in Current Events and Hot Social Topics

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aamirpearl Proficient

aamirpearl   47

Posted
Filed: Lift. Cond. (pnd) Country: United Arab Emirates
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130915014819_United%20Airlines.jpg

NEW YORK (CBS/AP) -- United Airlinesicon1.png says it will honor the tickets it accidentally gave away for free.

The decision is good news for people who snapped up the tickets on Thursday after United accidentally listed airfares at $0. Many customers got their tickets for $5 or $10, paying only the cost of the Sept. 11 security fee.

United isn't saying how many tickets it accidentally gave away, or how much the mistake cost. The wrong fares were available on its website for a few hours on Thursday. It eventually shut down bookings on its website until it could fix the problem.

Passengers reported buying the cheap tickets before United shut down the bookings on its website and phoneicon1.png centers to prevent more tickets from being sold or given away.

Such fare mistakes have happened before, often when an airlineicon1.pngdropped a digit when entering fares into its computer system. That may be what happened here. United Continental Holdings Inc. spokeswoman Megan McCarthy said the mistake was due to an error in filing the fares, not a problem with the website. She said United doesn't yet know how many tickets were sold at the unusually low prices.

Maura Leahy, who lives in Houston, was booking a Christmas trip back to Washington to visit her parents on Thursday. The trip to Washington was $5. The return leg was $220, but it was still a cheap ticket.

But why wait. She decided to try booking a cheap flight to surprise her parents on Friday.

"It was $5 round-trip, no fees, nothing," she said. "This is nuts."

She checked in right away and printed her boarding pass hoping to increase her chances of being able to use the ticket.

Leahy said a co-worker scored a cheap flight to San Francisco while another got one to DCicon1.png for later this year.

On one day in 2008, United accidentally dropped a fuel surcharge that ran as high as $130. It honored the tickets sold without the surcharge.

Today, Social mediaicon1.png such as Twitter ensures that word of mistake fares spreads even faster than before.

Edited by @@mirpeArL

Peårl £ûvs «Aåmïr» ♥

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Darnell Grand Master

Darnell   8,478

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Filed: IR-1/CR-1 Visa Country: China
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i blame the offshore programming team.

Sometimes my language usage seems confusing - please feel free to 'read it twice', just in case !
Ya know, you can find the answer to your question with the advanced search tool, when using a PC? Ditch the handphone, come back later on a PC, and try again.

-=-=-=-=-=R E A D ! ! !=-=-=-=-=-

Whoa Nelly ! Want NVC Info? see http://www.visajourney.com/wiki/index.php/NVC_Process

Congratulations on your approval ! We All Applaud your accomplishment with Most Wonderful Kissies !

 

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stevie b Proficient

stevie b   141

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Filed: IR-1/CR-1 Visa Country: Fiji
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yeah musta been that call center in china ;)


8/16/2012 I-129F NOA1
11/8/2012 Married
1/3/2013 I-129F cancelled
1/29/2013 withdrawal notice received
2/5/2013 I-130 NOA1 with error on wife's name
Case status not available
2/5/2013 Unable to generate service request

3/13/2013 transferred to local office
3/26/2013 Service request generated
4/12/2013 Infopass, file in workflow March 28
4/19/2013 Case status available - APPROVED!

Detour to the NVC via NRC

For information on my detour and the steps I took to free my petition, check
"about me"

NVC

6/7/2013 NVC logs file as received

6/11/2013 Case number and IIN assigned

6/12/2013 DS-3032 emailed

6/13/21013 AOS paid

6/14/2013 DS-3032 emailed attention superuser (stupid me)

6/23/2013 DS-3032 emailed attention supervisor

6/24/2013 DS-3032 accepted

6/25/2013 IV bill generated and paid

07/06/2013 IV & AOS sent; 07/11/2013 NVC logs received

07/30/2013 IV Accepted; AOS Checklist

08/01/2013 AOS Checklist received

08/02/2013 AOS resent; 08/07/2013 NVC logs received

08/28/2013 Case Complete

09/10/2013 Interview date assigned

Embassy

08/14/2013 Medical; 08/19/2013 Medical Ready

08/07/2013 Police cert ordered (Fiji delivers straight to the embassy)

10/02/2013 Interview

xx/xx/2013 Visa in Hand

xx/xx/2013 POE Los Angeles International Airport

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Darnell Grand Master

Darnell   8,478

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Filed: IR-1/CR-1 Visa Country: China
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Posted

Stevie - you funny, man....

Sometimes my language usage seems confusing - please feel free to 'read it twice', just in case !
Ya know, you can find the answer to your question with the advanced search tool, when using a PC? Ditch the handphone, come back later on a PC, and try again.

-=-=-=-=-=R E A D ! ! !=-=-=-=-=-

Whoa Nelly ! Want NVC Info? see http://www.visajourney.com/wiki/index.php/NVC_Process

Congratulations on your approval ! We All Applaud your accomplishment with Most Wonderful Kissies !

 

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