DS-2001 recieved Aug 23, but DOS says "not logged" is this normal?

[Lemon75 7]

My fiance sent his DS-2001, but when I call DOS they are saying it hasn't been logged (and therefore, he has no interview date set). When he checked with the mail service it shows they received it, and yesterday I was told they had all the required information---until today, when this lady said his DS-2001 wasn't showing as logged or received. Is it normal for it to appear that way until the interview is scheduled? Is a confirmation they received it ever supposed to be sent back or logged before the interview?

[Pitaya 2,577]

~Moved from K-1 Process to UK Regional Forum~

~Inquiry is UK-specific~

[Anna Grant 169]

It currently appears to be taking around 4 weeks for the Embassy to log the forms.

[Azsara 110]

My fiance sent his DS-2001, but when I call DOS they are saying it hasn't been logged (and therefore, he has no interview date set). When he checked with the mail service it shows they received it, and yesterday I was told they had all the required information---until today, when this lady said his DS-2001 wasn't showing as logged or received. Is it normal for it to appear that way until the interview is scheduled? Is a confirmation they received it ever supposed to be sent back or logged before the interview?

Yea its normal, they logged all my forms almost 3 weeks after they signed for them

[MattNickless 2]

I'm in the same position, all my DS forms were signed for on Aug 21st, DOS shows nothing on records. So very frustrating, but have to keep faith