Correct way to track your visa with 2GO

[Glenn & Anne 16]

I do not know if this is common knowledge because I searched for info on tracking your visa and tried everything I read. Successful with everything except the 2GO tracking. Tried the UID number and passport number with no luck. I called USEM and the rep there told me to use your MNL case number for the tracking number. I tried that earlier this evening and was successful.

Just wanted to put this out there for anyone who is wondering or who may search later for the proper tracking method with 2GO.

Mods feel free to add any appropriate tags if I did not think of enough.

Good luck to all. As for me and mine, she will have her visa today!!

[kambingaso 9]

Thanks. I've been entering all three #'s, hoping to get some info. Glad to hear your's is moving. Hopefully ours will get going as well. Flights are going up.

[Hank_ 9,174]

I do not know if this is common knowledge because I searched for info on tracking your visa and tried everything I read. Successful with everything except the 2GO tracking. Tried the UID number and passport number with no luck. I called USEM and the rep there told me to use your MNL case number for the tracking number. I tried that earlier this evening and was successful.

Just wanted to put this out there for anyone who is wondering or who may search later for the proper tracking method with 2GO.

Mods feel free to add any appropriate tags if I did not think of enough.

Good luck to all. As for me and mine, she will have her visa today!!

Yup MNL # is one of the numbers to try with 2GO for tracking, along with the UID and passport number, never know which one will work with 2GO

TRACK YOUR PASSPORT/VISA THROUGH 2GO

http://supplychain.2go.com.ph/CustomerSupport/etrace/index.asp Enter your MNL number or passport number or UID number off the embassy confirmation letter (online confirmation page by bar code).

[DavenRoxy 1,073]

And FWIW, several people have gotten their visas before 2Go even had tracking info available...

[mabuhay2012 0]

Yup MNL # is one of the numbers to try with 2GO for tracking, along with the UID and passport number, never know which one will work with 2GO

TRACK YOUR PASSPORT/VISA THROUGH 2GO

http://supplychain.2go.com.ph/CustomerSupport/etrace/index.asp Enter your MNL number or passport number or UID number off the embassy confirmation letter (online confirmation page by bar code).

what is UID no.?? Edited September 10, 2013 by mabuhay2012

[DavenRoxy 1,073]

what is UID no.??

Yup MNL # is one of the numbers to try with 2GO for tracking, along with the UID and passport number, never know which one will work with 2GO

TRACK YOUR PASSPORT/VISA THROUGH 2GO

http://supplychain.2go.com.ph/CustomerSupport/etrace/index.asp Enter your MNL number or passport number or UID number off the embassy confirmation letter (online confirmation page by bar code).

[zuluweta 250]

When tracking the passport with visa on 2Go, do I include the letters MNL in the case number 'MNLxxxx...' Or just the numbers portion?

[Hank_ 9,174]

TRACK YOUR PASSPORT/VISA THROUGH 2GO

http://supplychain.2go.com.ph/CustomerSupport/etrace/index.asp Enter your MNL number or passport number or UID number off the embassy confirmation letter (online confirmation page by bar code).

OR: Email 2GO with passport/UID # or MNL # on the subject line: customerservice@2G0.com.ph

[zuluweta 250]

TRACK YOUR PASSPORT/VISA THROUGH 2GO

http://supplychain.2go.com.ph/CustomerSupport/etrace/index.asp Enter your MNL number or passport number or UID number off the embassy confirmation letter (online confirmation page by bar code).

OR: Email 2GO with passport/UID # or MNL # on the subject line: customerservice@2G0.com.ph

I was able to talk to a 2Go customer service agent yesterday. My passport packet is not yet with them. Praying it gets to them ASAP so I can pick it up do the CFO thing right away.

[zuluweta 250]

I tried using my case number and passport number to track my passport, visa, and packet via 2Go. The website returns 'INVALID'.

However, if I use the UID number found on the visa interview confirmation letter, it works! Prior to this, I called up 2Go and their employee asked for my full name then I was put on hold. He came back on the phone and told me the USEM has released my passport and it's now in transit to their office for pick-up. Additionally, he gave me a different tracking number to use: AxxxxxxxF, where the x's are various numbers. This additional tracking also works.

I was told to call back tomorrow, Saturday, March 8 to check if the passport can be picked up in the afternoon. At the latest, by Sunday. So it looks like I'm all set. Next, CFO.

[zuluweta 250]

By the way, to pick up the passport, visa and packet from 2Go, what ID will 2Go require? Thanks for any info.

[Hank_ 9,174]

A picture ID, postal ID, copy of NBI (personal part that you kept), work ID (if it has picture)

[zuluweta 250]

^OK, thanks, Hank_. I just tracked my passport at 2Go. The status now says 'out for delivery'. Does that mean I can now go and pick it up at the 2Go office?

[Hank_ 9,174]

I would give them a call to verify it's at the office where you plan to pick it up

[zuluweta 250]

I would give them a call to verify it's at the office where you plan to pick it up

Just got a text from 2Go:

Dear valued customer,

Your passport is ready for pick-up at 2Go outlet you selected. Thank you.