Contact phone numbers or e-mail addresses at Newark, NJ Field Office?

[Karen_and_Jay 2]

Does anyone know of a way to contact the USCIS at the Newark, NJ Field Office by any other means than snail mail?

We might like to reschedule an interview to remove conditions on my wife's permanent residency, but not if there will be a much longer additional wait. I, the US citizen husband, am a grad student who is attending a 2-day NIH research conference whose 2nd day overlaps with the scheduled interview. Since I am supposed to meet with several labs to potentially find a job there and since there are several career workshops on the 2nd day, it would be really nice if I could stay at the conference the entire time instead of leaving after the 1st day and worrying about making the interview in New Jersey the next day. But we have also been waiting for this interview for what feels like forever (see related post here: http://www.visajourney.com/forums/topic/446966-after-11-months-case-transferred-to-newark-field-office-what-to-do-about-no-timetable/#entry6429883), and we just want the whole ROC process to be done soon.

Why couldn't the interview just have been scheduled for 1 more day later?

[Karen_and_Jay 2]

Wow, I found a phone number on Yahoo's local city guide [(973) 848-7600], but it is a lengthy recording that basically directs you to other phone numbers. In order to talk to anyone there, you need to know their extension.

Need to do more searching...

[makebalayesarr 9]

Get infopass and talk to io and show potential proof that you won't be able to attend the interview and they will postpone it. You will be fine if you do that.

[Carla V 43]

Just remember that if you reschedule, they will give you the date that is available... so it could mean a whole new waiting....

[Karen_and_Jay 2]

Get infopass and talk to io and show potential proof that you won't be able to attend the interview and they will postpone it. You will be fine if you do that.

Yeah, I resigned myself to the fact that there is no way of contacting them without scheduling an InfoPass and meeting them in person. How inconvenient! I really just have a simple question that can be answered in less than 5 minutes. If we can reschedule our interview for mid- to late October, we will take it, but if it will be November or later, we will keep it.

I'm not exactly thrilled about traveling to Newark. I hate that city!

[Karen_and_Jay 2]

Get infopass and talk to io and show potential proof that you won't be able to attend the interview and they will postpone it. You will be fine if you do that.

Went to Newark on Tuesday, and USCIS basically told us what we expected. They are extremely inconvenient and stubbornly inflexible.

With no way of calling or e-mailing the Newark Office, we had to travel 35 minutes in the middle of a weekday just to ask a general question about rescheduling our interview. The agent's first response was to say our only way to reschedule was by mail and that he couldn't tell us anything specific. When I asked if there's any way we could reschedule within a month of our original date, he chuckled and asked us how long we've already waited to get an interview scheduled, basically admitting how slow they are. He said we'd almost certainly be put at the end of the line. Since we'd already waited 4 months, we didn't feel like pushing it and decided not to bother. Apparently they are so slow and inefficient, it is almost unthinkable to change a meeting once it has been scheduled. Just getting one is a miracle. How foolish of us!

In summary, USCIS has repeatedly made it clear that we will meet on their terms and are at their mercy. Our taxpayer dollars and the excessive fees we've paid mean nothing. Any other company would not be allowed to operate like this, but this is a government agency.

Just remember that if you reschedule, they will give you the date that is available... so it could mean a whole new waiting....

Very true. We would have been put at the back of the line. NO THANKS!

Edited August 30, 2013 by Karen_and_Jay

[Karen_and_Jay 2]

We finally had our interview and we're approved! Thanks everyone for your advice and kind words!