Difficult Birth Certificate Struggle Please help

[jj2013 0]

My wife's CR-1 interview is scheduled for next month, checklist I have received from NVC states that I must acquire original birth certificate of wife during interview.

It is strange situation as my wife was born in Saudi Arabia while her father was posted on PIA job in Jeddah. She moved to Pakistan 3-4 months after birth, she have KSA hospital issued birth certificate ( which I then submitted to NVC), now even NVC have original they still stating gets the original document from different authority but they are not returning me hospital issued certificate, neither they know process how to get it back they keep telling me contact local US consulate, but also they are not telling me any time frame when these documents will be transferred to them (US consulate), if I have to get anything from KSA as official, which I doubt would be possible anyways, but I still need this document issued by hospital but NVC has no defined process to return back me that document as I am stuck here.

I already wrote to NVC and US Consulate seeking additional help but no response from both parties, it is over 2 weeks now. My father in law tried to contact KSA consualte in Pak and they did not helped either.

My question is what is the alternative option I can use so my wife still get visa.

She has Pakistani NOIC NADRA issues card, with my name listed as husband

She had Pakistani passport

She has metric certificate from Pakistan

Her hospital certificate by attested by Pak Embassy in KSA

Any guidance would be appreciated as we are running near time of interview it is now near less than month and I would like to avoid any delays if possible.

PLEASE HELP

Edited August 21, 2013 by jj2013