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janw

How can you speak to supervisor at NVC

By janw in National Visa Center (Dept of State)

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janw Explorer

janw   4

Posted
Filed: IR-1/CR-1 Visa Country: Denmark
 Timeline
Posted

I swear Im gonna scream..I DONT know what is wrong with NVC..I wish they could look at all they have asked for and Ive sent..they cannot seem to understand My husband was married to an American before..they divorcedas he was in Denmark.She was the American got the divorce..He has sent in the certified copy of it! and the first copy..why cant they UNDERSTAND that he has never married before then!..OMG Im at my breaking point!...he has never married a dane..


and the divorce took place In America!!!..


The nvc on phone said..well we need a translated copy..I wsaid NO its thru ARKASAS..OMG...Im SO mad why cant they pay atten!

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Happytobe Proficient

Happytobe   164

Posted
Filed: Citizen (apr) Country: Morocco
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Posted

It took speaking to 2 operators, but I explained my situation and asked to speak to a supervisor. The supervisor took my request and asked for me to send an email to have the request in writing. The supervisor may have more input as to what is being requested and why. I'm still waiting on mine, but most of the supervisor reviews are faster than mine... Hope this helps

01/28/2013 I-130 package sent

01/31/2013 Notice of Action Date After POE
02/01/2013 Received e-mail and text notification of acceptance 11/26/2013 Applied for SS#
02/04/2013 Received hard copy NOA1 (case not found in on-line system) 12/02/2013 ELIS site still states "accepted"
03/12/2013 Transferred to the local office 12/27/2013 received green card
04/10/2013 Case still not found in on-line system
04/15/2013 INFO-PASS appointment

05/01/2013 NOA2 sent petition approved

NVC Stage...of course it has to be complicatedreading.gifrolleyes.gif

05/09/2013 Case received by NVC

05/23/2013 Received case #'s from NVC

05/23/2013 DS-3032 sent from husband's e-mail

06/03/2013 First day I can not access payment portal

06/04/2013 AOS Fee invoiced and payment made

06/04/2013 DS-3032 resent with Supervisor Review

06/05/2013 DS-3032 acceptance e-mail

06/05/2013 AOS Fee shows "PAID"

06/06/2013 AOS package express mailed

06/07/2013 IV bill invoiced and payment made (still waiting on documents from Hubby)

06/08/2013 IV package express mailed

06/25/2013 IV reviewed - Checklist (2 errors, Birth document & date on DS-230)

06/26/2013 Requested supervisor review by e-mail & verbal request for birth document (fingers crossed)

06/27/2013 AOS accepted

06/28/2013 Checklist response sent for corrected DS-230 (I had my husband sign extra's just in-case)

08/02/2013 NVC requested a supervisor review on the checklist item over 20 business day window

08/05/2013 Case Complete!!! kicking.gif

08/27/2013 Interview Assigned

10/30/2013 Interview

11/04/2013 Pick up Passport

11/12/2013 POE @ JFK

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janw Explorer

janw   4

Posted
Filed: IR-1/CR-1 Visa Country: Denmark
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Posted

We have sent everything requested!..and some things 2 times..If I have to I will fly to NVC and go talk because this is outrageous!,,They have too many people looking at docs and none can seem to get on the same page..My 1 yr marriage was yesterday and this all should have been cleared!

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Happytobe Proficient

Happytobe   164

Posted
Filed: Citizen (apr) Country: Morocco
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Posted

I understand, believe me.... Others have had issues with divorce and civil status records from other countries lately as well. Sometimes it just takes a seasoned supervisor to see that the documents submitted are proper. Insist on speaking to a supervisor and have a review started. What they may be requesting, could also be called another name in your spouses country.

01/28/2013 I-130 package sent

01/31/2013 Notice of Action Date After POE
02/01/2013 Received e-mail and text notification of acceptance 11/26/2013 Applied for SS#
02/04/2013 Received hard copy NOA1 (case not found in on-line system) 12/02/2013 ELIS site still states "accepted"
03/12/2013 Transferred to the local office 12/27/2013 received green card
04/10/2013 Case still not found in on-line system
04/15/2013 INFO-PASS appointment

05/01/2013 NOA2 sent petition approved

NVC Stage...of course it has to be complicatedreading.gifrolleyes.gif

05/09/2013 Case received by NVC

05/23/2013 Received case #'s from NVC

05/23/2013 DS-3032 sent from husband's e-mail

06/03/2013 First day I can not access payment portal

06/04/2013 AOS Fee invoiced and payment made

06/04/2013 DS-3032 resent with Supervisor Review

06/05/2013 DS-3032 acceptance e-mail

06/05/2013 AOS Fee shows "PAID"

06/06/2013 AOS package express mailed

06/07/2013 IV bill invoiced and payment made (still waiting on documents from Hubby)

06/08/2013 IV package express mailed

06/25/2013 IV reviewed - Checklist (2 errors, Birth document & date on DS-230)

06/26/2013 Requested supervisor review by e-mail & verbal request for birth document (fingers crossed)

06/27/2013 AOS accepted

06/28/2013 Checklist response sent for corrected DS-230 (I had my husband sign extra's just in-case)

08/02/2013 NVC requested a supervisor review on the checklist item over 20 business day window

08/05/2013 Case Complete!!! kicking.gif

08/27/2013 Interview Assigned

10/30/2013 Interview

11/04/2013 Pick up Passport

11/12/2013 POE @ JFK

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TBoneTX Grand Master

TBoneTX   45,291

Posted
Filed: Citizen (apr) Country: Ecuador
 Timeline
Posted

*** Thread moved from CR-1 Process forum to the NVC forum -- topic involves dealing with the NVC. ***

06-04-2007 = TSC stamps postal return-receipt for I-129f.

06-11-2007 = NOA1 date (unknown to me).

07-20-2007 = Phoned Immigration Officer; got WAC#; where's NOA1?

09-25-2007 = Touch (first-ever).

09-28-2007 = NOA1, 23 days after their 45-day promise to send it (grrrr).

10-20 & 11-14-2007 = Phoned ImmOffs; "still pending."

12-11-2007 = 180 days; file is "between workstations, may be early Jan."; touches 12/11 & 12/12.

12-18-2007 = Call; file is with Division 9 ofcr. (bckgrnd check); e-prompt to shake it; touch.

12-19-2007 = NOA2 by e-mail & web, dated 12-18-07 (187 days; 201 per VJ); in mail 12/24/07.

01-09-2008 = File from USCIS to NVC, 1-4-08; NVC creates file, 1/15/08; to consulate 1/16/08.

01-23-2008 = Consulate gets file; outdated Packet 4 mailed to fiancee 1/27/08; rec'd 3/3/08.

04-29-2008 = Fiancee's 4-min. consular interview, 8:30 a.m.; much evidence brought but not allowed to be presented (consul: "More proof! Second interview! Bring your fiance!").

05-05-2008 = Infuriating $12 call to non-English-speaking consulate appointment-setter.

05-06-2008 = Better $12 call to English-speaker; "joint" interview date 6/30/08 (my selection).

06-30-2008 = Stokes Interrogations w/Ecuadorian (not USC); "wait 2 weeks; we'll mail her."

07-2008 = Daily calls to DOS: "currently processing"; 8/05 = Phoned consulate, got Section Chief; wrote him.

08-07-08 = E-mail from consulate, promising to issue visa "as soon as we get her passport" (on 8/12, per DHL).

08-27-08 = Phoned consulate (they "couldn't find" our file); visa DHL'd 8/28; in hand 9/1; through POE on 10/9 with NO hassles(!).

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