The case was not found with USCIS

[wydot 2]

Hi...

Now im confuse cant check my case on USCIS web when i checking by phone which i already saved the case it say "Sorry! The case not found with USCIS" and i go to my ltop show

• At this time USCIS cannot provide you with information for your case. Please contact the NCSC 1 (800) 375-5283 for additional information.

im april 4 filler and my fiance cant call USCIS because he work. Is anyone know what happen?

Thx

[d3adc0d3 186]

Your case was removed from the database for some reason, your best bet is to call the USCIS Customer Service line and speak with a Tier 2 IO. It could be a glitch, it could be a mistake, or maybe something else happened.

Either way you or your fiance(e) needs to call asap, that's the only way to know for sure, and everything else is just speculation.

[hennysemitara 0]

give it some time im sure it will come up.

[wydot 2]

He call yesterday to ask our case but said there's a technical probleam with Tier2 and bla..bla.. and today before leave work the operator said call back again in few hours lol... Hopefully he could call them in a break time

[C-ma'am 684]

**POst moved to Progress Reports

[d3adc0d3 186]

If that's what the IO said, then as a web developer, I would say, in all likelihood something got overwritten in their database and they haven't figured out how to roll it back or restore it without losing all the data.

Give it some time and someone will manually enter it in again. None of the approvals/denials from TSC got posted today, as far as I can tell, either.

[Lux44 15]

I looked into this message earlier today. It appears that this happens when they are changing the status of your case. You should expect a RFE or approval coming up.

[NikLR 13,227]

There are some people that never see their case online, and some that it never changes. Took 2 months to see my case online. Gary and Alla, another VJ member, his wife's case still says "initial review" even though she has citizenship now. Try not to worry too much.

[wydot 2]

thanks im tryin not too worried and ill post here if got the answer today

[wydot 2]

I looked into this message earlier today. It appears that this happens when they are changing the status of your case. You should expect a RFE or approval coming up.

hopefully right they changing our case to APPROVED

[wydot 2]

ok i just got the answer they said they are having computer glitches and sometimes it wont be seen on the web and our case is still under review. Seem its just speculation waiting still....

[stevie b 141]

If that's what the IO said, then as a web developer, I would say, in all likelihood something got overwritten in their database and they haven't figured out how to roll it back or restore it without losing all the data.

Give it some time and someone will manually enter it in again. None of the approvals/denials from TSC got posted today, as far as I can tell, either.

as a web developer then, you should realize that the uscis and nvc use antiquated systems that don't talk to each other

the inaccessibility of case files on uscis site is not new

[d3adc0d3 186]

as a web developer then, you should realize that the uscis and nvc use antiquated systems that don't talk to each other

the inaccessibility of case files on uscis site is not new

A database is still a database. How they function is still essentially the same from 10 years ago, they just hold more data and respond faster. I didn't code their website, so I wouldn't be able to accurately judge how their database/website structure is set up. I wouldn't be one to presume such a thing, because with how massive the system is, and how intricate it could very well be, there could be very many contributing factors that could cause issues.

If for any reason, one case is not accessible and another case is via the same method, than it's an issue with the data, not with the method. Otherwise everyone would have the same issue.

Considering the form itself posts the Receipt number to the database via a query of some sort (possibly a stored procedure), I would guess they look up directly by that, which means if they can't see the RN in the database, or the case has been marked as "inactive" somehow (or for whatever reason).

Depending on how they handle antiquated data, that the case may have accidentally been marked as inactive or removed from the database (those pesky foreign keys cause issues like this all the time to an unbeknownst newbie developer). This can also happen when you do a data dump for an update and it doesn't complete (happened to me a few times because the server hiccuped). The issue is that they're likely not sure how to roll the data back without rolling back previous approvals so if I would have to guess, they have someone going in and manually correcting all the data integrity issues.

Edited July 25, 2013 by d3adc0d3

[wydot 2]

ok guys after the case number was not found or something kinda missing i got RFE on July 25 and still waiting the mailing dunno what missed. And what i heard from 3 friend of mine who got same RFE on K1, the USCIS ask for Letter of Intent and NEED to be notarized. And i was submit the letter without notarized. Still curious what missed ill post here soon after got mail

Edited July 28, 2013 by wydot

[d3adc0d3 186]

As far as I am aware, It doesn't need to be notarized but since you got an RFE for it you could always get it notarized so they can't say it's not the "real signature" a lot of times they just think it's a photocopy.