They forget to send NOA2 hard copy???

[Lyuda_and_Kip 1]

I am currently dealing with the same situation. I am a Jan filer that was sent to VSC for processing and transferred TSC in late June. I called USCIS on Monday July 15th and was told by a tier 2 rep that my petition had been approved on July 6th. I told her that the status on the website had not changed... it STILL says 'Initial Review'. I also told her that I never received a text message or email about it being approved. She said it was likely just a 'system' problem. I waited the rest of the week but still did not receive the notice. So on July 19th I called again and talked to another tier 2 rep. This guy said that my status said "approval notice ordered". He said that status suggested to him that the petition had been approved but didn't understand why I have not received the notice within 2 weeks. So he said he was writing an email to the TSC to request that they send the approval notice. It's not bad enough that you wait 5 months and hear nothing... but then to be finally told by a rep that it's approved... but nothing else confirms it is frustrating!

[Ashley903 7]

Wow that is crazy--yes I am calling again today then--I wonder if the case will update once it has been forwarded to NVC--cuz to this date it still says "initial review"

[Ashley903 7]

Hi Ashley,

Don't wait 30 days until you ask for request!!! This morning around 10am I called USCIS and immediately ask for tier 2 representative, the lady tier 1 rep was very nice and polite but she ask me why and what's supposed to be the problem. So then I explained to her that I havent received my NOA2 hard copy yet and I was approved last july 8. She then suggest to place a service request herself instead of me waiting on the phone for the tier 2 representative. So I said ok and I ask her if this will go to the Service Center and she said yes. Also on her screen my status was still in Initial Review and I ask her why and she said the center was probably too busy with the approvals that they were not able to update it. Anyway she believed me when I said I was approved and then she ask me for all my information needed for the service request. Overall I think she was the nicest USCIS rep I have ever talk to, like she really love her job as a customer support representative. So did I make the right decision of letting her do the Service Request instead of waiting for the tier 2 representative to assist me? Because base from the comments Ive been reading from VJ members ,they dont really a trust tier 1 rep especially the information they give.

Thanks for this--I called today and spoke to a tier 2 and he again for the third time confirmed I was approved on 7/6/13 and will put in a servce request to receive my noa2--he stated an "approval notice" was ordered but guess it never went out. Keep me updated if you receive your hard copy and I will as well

Edited July 23, 2013 by Ashley903

[OK&MK 17]

Da_and_Kip, my story is almost identical to yours. I called on Monday & Friday of last week as well and experienced the same. Had service request placed on the 19th. I was told I should have something by August 3, 2013. I'm so frustrated but all I can do is wait..... sooo enraging.

[BillyDasha 0]

Ok, now i see here not only me without NOA-2, and cases <going to NVC> ....!! i can't wait for Monday to call them, cause we got this <jump> yesterday...So much stress actually.....

Edited July 27, 2013 by BillyDasha