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USCIS and Live Assistance

By VisaBound in USCIS Service Centers

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VisaBound Apprentice

VisaBound   0

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Filed: IR-1/CR-1 Visa (DCF) Country: South Korea
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I need some help. I have been trying to reach a human through the USCIS phone system today at 1-800-375-5283 and no one seems to be there. Is it a holiday for them on Wednesdays? Are all the humans off on Wednesday due to the sequester thing? The automated system just will not let me reach a real person. I only get, "call back between 8 and 6 Monday through Friday". I tried calling during all four time zones at a little after 8am starting with EST and working my way over to PST. BTW I am calling internationally if that makes a difference. The last time I tried several weeks ago I had no problem. I have a pending i-131 issue that must be handled via a real person and I have a limited time in which to do this. Any help in understanding what might be going on here would be great. Any help in knowing how or when to reliably reach a real person would equally be nice. Thanks for the effort in any event. Take care to all.

Visa Bound

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