Speaking to a human being on the USCIS phone system

[h_m 12]

i'm sorry but i failed to follow. how do you get to a tier 2 rep again?

my fiance had been calling uscis several times already to follow up our case status as it is near 1 year already and we still havent received a noa2. We only saw it showing that our address changed on june 15 but since then, nothing else. (and my fiance never changed his address!!!!) Some told us this means we would receive the noa 2 soon but its been almost a month and still nothing. whenever my fiance tries to ask a tier 1 to transfer him to a tier 2 to find out what is up, they only tell him they would say the same thing and have him wait further. we are so helpless.....

Don't listen to the Tier 1 reps when they say that. Just say, "OK, I'll hold." Once you're transferred the system has a callback function that means you don't have to sit on the phone.

[d3adc0d3 186]

Just a word of advice for other foreign fiance(e)s who will need to contact the USCIS or NVC offices...

There an awesome little device called "Magic Jack" that you can plug into any wall outlet (with a USB adapter plug), plug an Ethernet cable into and hook a phone into. You can also plug it into the USB port on your computer and use it much like the skype phone function.

This device will give you a US phone number to the area of your choice (this means free calls to your loved one back in the US as well as free calls to the USCIS or NVC offices). This enables your love to call you, you to call them, their family to call you, and for your have a local number for call backs on the USCIS/NVC phone lines. I purchased the device for my fiance and he loves it. He plans on leaving it with his family when he moves up here so they can call us free. The service is cheap ($30/year) and your first purchase includes one year of service. They only deliver to US so your fiance(e) will have to mail it to you.

Link:

http://magicjack.com/plus-v05/

Edited July 12, 2013 by d3adc0d3

[Nurseling 34]

Just a word of advice for other foreign fiance(e)s who will need to contact the USCIS or NVC offices...

There an awesome little device called "Magic Jack" that you can plug into any wall outlet (with a USB adapter plug), plug an Ethernet cable into and hook a phone into. You can also plug it into the USB port on your computer and use it much like the skype phone function.

This device will give you a US phone number to the area of your choice (this means free calls to your loved one back in the US as well as free calls to the USCIS or NVC offices). This enables your love to call you, you to call them, their family to call you, and for your have a local number for call backs on the USCIS/NVC phone lines. I purchased the device for my fiance and he loves it. He plans on leaving it with his family when he moves up here so they can call us free. The service is cheap ($30/year) and your first purchase includes one year of service. They only deliver to US so your fiance(e) will have to mail it to you.

Link:

http://magicjack.com/plus-v05/

I agree with you cos I got myself a magic jack the last time I was in the US in Walmart and this is how we communicate. And it only cost us $30.00. I don't think many foreigners know about it. I live in London and it works via my laptop. They do sell it in Walmart since that's where I got mine. It lasts for 1 year with the option to renew. Lets all start saving some money, after all this whole process has not been cheap.

[d3adc0d3 186]

No, it's not! xD

That's awesome that you got it too. The magic jack plus devices should work with your different outlets as long as you have a USB outlet adapter meant to charge a phone and such.

It's saved us SO much money, plus the bonus is giving his family a way to contact us on the phone at any time for free after he moves here! We just have to renew the service now that they have it and it's an affordable investment.

You can use it any number of ways:

• Plug it into a usb outlet adapter & plug a phone into the phone jack and an ethernet cable into the ethernet jack. (picture here)
• Plug it into your usb port on your computer and plug a phone into the phone jack. (picture here)
• Plug it into your usb port on your computer and use the PC phone app. (picture here)

The initial investment is about $60.00, this includes the device 1 year of service, the outlet adapter (for US outlets, but any USB outlet adapter will do), Ethernet cable, and USB extender. You get unlimited calls to the US and Canada, for literally $30.00 USD a year plus the $30.00 for the device. You can call landlines or cell phones. They also have a free app you can add to your smartphone [android] [apple].

Edited July 12, 2013 by d3adc0d3

[Nurseling 34]

No, it's not! xD

That's awesome that you got it too. The magic jack plus devices should work with your different outlets as long as you have a USB outlet adapter meant to charge a phone and such.

It's saved us SO much money, plus the bonus is giving his family a way to contact us on the phone at any time for free after he moves here! We just have to renew the service now that they have it and it's an affordable investment.

You can use it any number of ways:

• Plug it into a usb outlet adapter & plug a phone into the phone jack and an ethernet cable into the ethernet jack. (picture here)
• Plug it into your usb port on your computer and plug a phone into the phone jack. (picture here)
• Plug it into your usb port on your computer and use the PC phone app. (picture here)

The initial investment is about $60.00, this includes the device 1 year of service, the outlet adapter (for US outlets, but any USB outlet adapter will do), Ethernet cable, and USB extender. You get unlimited calls to the US and Canada, for literally $30.00 USD a year plus the $30.00 for the device. You can call landlines or cell phones. They also have a free app you can add to your smartphone [android] [apple].

Thanks for telling me about the app I didn't even know that part. Will look in to that.honestly the magicjack has been a lifesaver lol.