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JustBreathe

reschedule interview- CSC canada site question

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Hi everyone,

I am wondering if anyone else has had an issue with logging into the CSC canada website. I booked my interview last night and now when I try to go in it will not let me log in and says this:

Our records indicate that you currently have an active appointment scheduled at another location. You cannot have two active visa application appointments. In order to schedule a new appointment, you must first cancel your existing appointment. Click here to log in and cancel your existing appointment at the other location.

I have emailed them to hopefully figure this out. They have confirmed that my appt date is set. I have only one account, and only one interview set at Montreal.

Has anyone else ever had this occur, or know why this would be happening?

Thank you

♥ Our K-1 Journey ♥
11/24/2012 - I-129F submitted via UPS (Vermont Service Center)
11/27/2012 - NOA1

06/05/2013- NOA2

06/10/2013-NVC received our case

06/14/2013-MTL case number assigned

06/17/2013-Case sent to Montreal

06/19/2013-Logged at Montreal

06/21/2013-Packet 3 sent out

06/27/2013- Packet 4 sent out

08/30/2013- Interview Montreal
09/09/2013-POE- Grand Portage, MN.

09/10/2013-at home in Kentucky

10/12/2013- we are MARRIED!

♥ Our AOS Journey ♥

11/21/2013 - submitted via USPS

11/27/2013-NOA1

12/23/2013-Biometrics appt. Louisville

01/24/2014-EAD/AP approved (65 days)

01/30/2014-EAD/AP mailed out, USPS 2 day tracking number assigned

02/01/2014-EAD/AP combo card arrived in the mail

03/04/2014- Used Advance Parole document to re-enter after a visit to Canada (without any issues)!

03/09/2014- checked USCIS website and saw update saying "Card/Document production" for I-485

03/13/2014-AOS approved. Received Welcome Letter (i-797)

03/17/2014-Green Card arrived in the mail

♥ Our ROC Journey ♥

12/17/2015-Mailed pkg. via USPS
12/22/2015 -NOA1

1/21/2016-Biometrics appt. Louisville

9/8/2016- INFOPass appt for I-551 stamp

3/3/2017-Filed online service request

3/3/2017- ROC approved. (Online status never changed)

3/9/2017- Rec'd approval letter in mail. 

3/21/2017- Text and emails stating card was mailed out

3/24/2017- Rec'd Greencard in the mail

 

The sun sets on this ocean, never once on my devotion - Eddie Vedder

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