You have exceeded the limit for viewing this page and your limit will be reset as of tomorrow.

[rawlsca 2]

HELP! My calendar seems to be permanently locked out! I reached my maximum YESTERDAY, but it did not reset today! I have not been able to check my calendar at all today because of this message. Does anyone have any suggestions on what I can do????

Clint & Hong

[Darnell 8,478]

clear cookies for that site, and try again.

[rawlsca 2]

I forgot to mention, this is my effort to schedule my fiancee's interview date through the CGI Stanley website. We have been trying for several days and some applicants have been able to schedule their interview and they just now paid their visa fee! This new system is like we're trying to play the lottery. Whoever can accidentally hit the calendar the instant they release new dates is the winner! It's not fair to those who have been in the process for longer than them.

HELP! My calendar seems to be permanently locked out! I reached my maximum YESTERDAY, but it did not reset today! I have not been able to check my calendar at all today because of this message. Does anyone have any suggestions on what I can do????

Clint & Hong

[rawlsca 2]

Hi Darnell. Sorry, that didn't help. Come to think of it, I've tried multiple computers and I'm seeing the same thing. Do you know when the calendar is supposed to be reset? Midnight Guangzhou time was not it. I've sent about 3 emails to china-support@ustraveldocs.com, used the FEEDBACK button, sent a message to the embassy using their wbsite and called the available numbers. I've gotten no email responses and the people I talk to do not know what is wrong either. Is it possible there's a counter the rolls up and even when you see this message, it continue to increment causing me to use up my attempts for subsequent days? I'm begining to panic because my options are drying up. My fiancee is in tears over this!

clear cookies for that site, and try again.

[Darnell 8,478]

i've had problems with support-china@ustraveldocs.com address - it gets jumped to a general email box, a ticket created, then the ticket closed as the address wasn't found after 10 attempts, i gave up on that line. you are writing china-support@ustraveldocs.com - are you getting any response back from that address, at all?

sorry - if clearing cookies doesn't do it - i suggest creating a new account using a different email address.

Edited June 26, 2013 by Darnell

[rawlsca 2]

New account? Won't that prevent me from entering the same visa payment receipt number?

i've had problems with support-china@ustraveldocs.com address - it gets jumped to a general email box, a ticket created, then the ticket closed as the address wasn't found after 10 attempts, i gave up on that line. you are writing china-support@ustraveldocs.com - are you getting any response back from that address, at all?

sorry - if clearing cookies doesn't do it - i suggest creating a new account using a different email address.

[rawlsca 2]

Since I'm running out of options, I tried creating a new account but it saw that there is already another account with the same passport number. I had tried creating another account for myself with my own information before I realized we didn't need it several days ago. It required a different receipt number to proceed to the calendar.

i've had problems with support-china@ustraveldocs.com address - it gets jumped to a general email box, a ticket created, then the ticket closed as the address wasn't found after 10 attempts, i gave up on that line. you are writing china-support@ustraveldocs.com - are you getting any response back from that address, at all?

sorry - if clearing cookies doesn't do it - i suggest creating a new account using a different email address.

[Darnell 8,478]

ug - then use a telephone, talk with a human at cgi stanley - if they can't clear yer timelock, ask for a supervisor (and pray) .

[ChloeB 0]

Don't worry about it. It will reset from the time you reach the limit the next day not from 12:00am next day. I got this message everyday. Just be patient.

[Daveykins 17]

I'm praying this isn't the case. From my observations it doesn't seem to be a lottery system but something more like a hybrid lottery system where a (random?) group of case numbers are allowed to book the appointment at some (random?) amount of time. How they go about selecting who gets to book I have no bloody idea! Maybe it's based on when paid but I don't really know. It's been a week now and still can't book the appointment. My Fiancee is in tears over this process too.

I forgot to mention, this is my effort to schedule my fiancee's interview date through the CGI Stanley website. We have been trying for several days and some applicants have been able to schedule their interview and they just now paid their visa fee! This new system is like we're trying to play the lottery. Whoever can accidentally hit the calendar the instant they release new dates is the winner! It's not fair to those who have been in the process for longer than them.

[rawlsca 2]

I suppose it's possible that not all applicants that have paid their visa fee are allowed to see newly released dates, but that would definitely NOT be fair. What possible legitimate criteria could they use to select which visa fee paid applicants get to see the available dates!? No, I don't think that's what's happening. At least I sincerely hope not. If that were the case, they wouldn't stop at just using that measure. Anyway, not exactly sure why but the "exceeded your limit" message finally went away on it's own. We're being more careful now, opening the calendar much less often. But this creates it's own problems. When dates are released, I suspect they all get takes within an hour because there are so many applicants backlogged, waiting for dates. Regardless, it's still like a lottery. The "line" we all used to be in up to this point seems to have evaporated. Everyone who succeeds in paying the visa fee are instantly placed at the same point as all the rest of the visa fee payers who haven't yet scheduled their appointment. That in itself is not fair, because many of them (like us) have been trying to schedule for more than a week. I know of at least one couple who have been trying for three weeks. I know of at least one other couple who hit the calendar at the perfect time immediately after paying their visa fee! That was very recently. So, I know for a fact it's like a lottery.

Good luck to everyone!

I'm praying this isn't the case. From my observations it doesn't seem to be a lottery system but something more like a hybrid lottery system where a (random?) group of case numbers are allowed to book the appointment at some (random?) amount of time. How they go about selecting who gets to book I have no bloody idea! Maybe it's based on when paid but I don't really know. It's been a week now and still can't book the appointment. My Fiancee is in tears over this process too.