Desperately need help! Montreal interview

[ValPrime 1]

Because the gentlemen I talked to on phone apparently did not know what he was talking about. I told him I called NVC this morning and received a case number and asked if stepson could get medical with just a case number. I had no letter of any kind. He said yes and squeezed him in for 11;30.....when my husband and stepson got there....they said they needed a letter of interview or a letter stating case number.....so turned him away

[NikLR 13,232]

That doesn't make sense? I feel for ya! How very frustrating.

[Inky 1,111]

Because the gentlemen I talked to on phone apparently did not know what he was talking about. I told him I called NVC this morning and received a case number and asked if stepson could get medical with just a case number. I had no letter of any kind. He said yes and squeezed him in for 11;30.....when my husband and stepson got there....they said they needed a letter of interview or a letter stating case number.....so turned him away

well that seems insane - Can you get an email from Montreal stating the kids interview and case number? Use that to get the medical started maybe?

[ValPrime 1]

This is VERY frustrating. I called NVC asking for an email that stated the case number and they said they could put in the request for me and it takes 3-5 days. There is no number for my to call the consulate to request anything except of course for the scheduling center which they said was a completely different building, probably for all I know not even in Canada. Everything has gone fairly smoothly for us until the very end and it all seems as if it is falling apart.