Venting - USCIS completely inefficient

[dbarker2 1]

This is getting ridiculous.

We sent our I-751 packet with a fee waiver request on March 16, 2013. It was received and signed for on March 18th. As of today (April 29, 2013) we have not received any receipt or other correspondence from USCIS. I called the National Service Center on April 17, 2013, and told the representative that we had not received our receipt, and he said he didn't see anything in the system. He said he would make an inquiry with my wife's A Number, and that we would receive something by April 30th. Well today, we received a letter from USCIS (CSC). The helpful answer that we received? "We are unable to determine the status of your I-751 petition unless you provide us with a receipt number." Seriously?! That is the reason that I made the inquiry. We DON'T have a receipt number!

So now I sent an email to the CSC followup email address to see if I get any response from them. We only have until June 16th, to file this, so if they lost our packet, we obviously have to know about it very soon. If they lost it, that is ridiculous and stupid, but I need to know at least so we can get this done so that my wife doesn't go out of legal status. This is so frustrating, and I just wanted to vent on here for a minute.

[Kimbear 53]

Did they cash the check? Sometimes they stamp the back of it with the case number. or have they not even done that?

Edited April 29, 2013 by Kimbear

[dbarker2 1]

Because of some unforeseen circumstances, we had to spend the money we had saved up for it, and because of our current financial situation (Law Student living on Student loans while searching for a job) we had to apply with a fee waiver request. So there was no check to cash, and they have not sent any correspondence or approval letters regarding the fee waiver yet.

[DC85 113]

why don't u go to your local office and inquire about this issue, the call center is useless