new letter-writing campaign to Ombudsman?

[Lynkali 163]

As happy as I am, truly, for all of the December and late November filers who are currently being approved at CSC, the unfairness of the situation -- the huge black hole of petitions left stranded between July and November -- makes my blood absolutely boil.

I am truly thinking that our letter-writing campaign a few weeks ago added to the pressure CSC must already have been feeling, and that we therefore unknowingly contributed to their idiotic decision to process filers from only 4-5 months ago -- to bring down their AVERAGE processing time and thus show that they are working efficiently. It's absolutely sickening.

At the beginning of April I had sent a very informative letter both to Donald Neufeld but also the USCIS Ombudsman (paper and email copies both). The email to the Ombudsman got a reply, from an actual human, as several of us reported. I then followed up to that reply and got this further confirmation, back on April 3, about the water damage and situation at CSC:

On Apr 3, 2013, at 11:18 , OLUInquiries <OLUInquiries@uscis.dhs.gov> wrote:

Although the center was closed for 2 days, there was minimal down time and all files affected by the water damage are available for staff to work in date order.

Given that reply and the absolute FALSE claim that CSC is working in date order, I replied this morning yet again to the Ombudsman. I pointed out the current situation of December filers being approved quickly, the huge increase in processing and therefore the staggeringly WRONG average that will be reported in the coming weeks. I specifically linked to Igor's List because I want them to see that we KNOW what is going on. I did not even mention my case number, because this is not about me -- this is about the ridiculous manipulation of ALL of our petitions.

I have not yet received any reply. My earlier emails (on April 2-3) were answered within an hour, so I don't know why there has been no answer after a full day.

I would urge ALL of you who are outraged by recent developments to email the Ombudsman, where we know they at least read (and sometimes reply!) to our correspondence. The email address is OLUInquiries <OLUInquiries@uscis.dhs.gov>.

I hope that another deluge of emails will force them to at least acknowledge the situation, if not change it.

[Hao 1]

I wrote to the Ombudsman on Friday evening but haven't received a response either. The last two times I wrote to them at night, they responded to me early in the morning, but this time I haven't heard anything back from them yet. It is possible that they are actually contacting CSC to sort out the situation, or maybe they are just ignoring me because I have been complaining too much

[Lynkali 163]

Well, I just got a response to my email from yesterday.

On Apr 16, 2013, at 08:24 , OLUInquiries <OLUInquiries@uscis.dhs.gov> wrote:

We were able to locate the issue that may have caused a few days’ worth of cases to be worked out of order. This was a result of the flood at the CSC a few weeks back. The cases in their file room were wet, and the whole file room was relocated. As a result, they didn’t have access to every case during that time. They believe they have now resolved that issue and are back on track starting today.

I don't know whether to believe that or not. Call me cynical, but it sounds like a cover story, with maybe a grain of truth embedded in it somewhere.

I guess we'll see whether they actually start processing July cases in the next few days or not. Either way, looks like us Oct-Nov filers are in for a LONG wait still.

Congratulations to the lucky December people, I just hope they realize how incredibly insanely LUCKY they were.

[JohnR! 5,495]

Well, I just got a response to my email from yesterday.

I don't know whether to believe that or not. Call me cynical, but it sounds like a cover story, with maybe a grain of truth embedded in it somewhere.

I guess we'll see whether they actually start processing July cases in the next few days or not. Either way, looks like us Oct-Nov filers are in for a LONG wait still.

Congratulations to the lucky December people, I just hope they realize how incredibly insanely LUCKY they were.

They are moving!!! http://www.visajourney.com/forums/topic/425097-august-6th-csc-couple-approved-on-415/page__pid__6156889#entry6156889

Hang in there.... Your date is coming up!

[Mumu 10]

As happy as I am, truly, for all of the December and late November filers who are currently being approved at CSC, the unfairness of the situation -- the huge black hole of petitions left stranded between July and November -- makes my blood absolutely boil.

I am truly thinking that our letter-writing campaign a few weeks ago added to the pressure CSC must already have been feeling, and that we therefore unknowingly contributed to their idiotic decision to process filers from only 4-5 months ago -- to bring down their AVERAGE processing time and thus show that they are working efficiently. It's absolutely sickening.

At the beginning of April I had sent a very informative letter both to Donald Neufeld but also the USCIS Ombudsman (paper and email copies both). The email to the Ombudsman got a reply, from an actual human, as several of us reported. I then followed up to that reply and got this further confirmation, back on April 3, about the water damage and situation at CSC:

Given that reply and the absolute FALSE claim that CSC is working in date order, I replied this morning yet again to the Ombudsman. I pointed out the current situation of December filers being approved quickly, the huge increase in processing and therefore the staggeringly WRONG average that will be reported in the coming weeks. I specifically linked to Igor's List because I want them to see that we KNOW what is going on. I did not even mention my case number, because this is not about me -- this is about the ridiculous manipulation of ALL of our petitions.

I have not yet received any reply. My earlier emails (on April 2-3) were answered within an hour, so I don't know why there has been no answer after a full day.

I would urge ALL of you who are outraged by recent developments to email the Ombudsman, where we know they at least read (and sometimes reply!) to our correspondence. The email address is OLUInquiries <OLUInquiries@uscis.dhs.gov>.

I hope that another deluge of emails will force them to at least acknowledge the situation, if not change it.

I wrote today and since I'm not American he's not allowed to answer me

[EJDBV 2]

Hello- Do you possibly have a draft of what you sent to the Ombudsman? I'll send something similar I just want to make sure we're all reporting the same data.

As happy as I am, truly, for all of the December and late November filers who are currently being approved at CSC, the unfairness of the situation -- the huge black hole of petitions left stranded between July and November -- makes my blood absolutely boil.

I am truly thinking that our letter-writing campaign a few weeks ago added to the pressure CSC must already have been feeling, and that we therefore unknowingly contributed to their idiotic decision to process filers from only 4-5 months ago -- to bring down their AVERAGE processing time and thus show that they are working efficiently. It's absolutely sickening.

At the beginning of April I had sent a very informative letter both to Donald Neufeld but also the USCIS Ombudsman (paper and email copies both). The email to the Ombudsman got a reply, from an actual human, as several of us reported. I then followed up to that reply and got this further confirmation, back on April 3, about the water damage and situation at CSC:

Given that reply and the absolute FALSE claim that CSC is working in date order, I replied this morning yet again to the Ombudsman. I pointed out the current situation of December filers being approved quickly, the huge increase in processing and therefore the staggeringly WRONG average that will be reported in the coming weeks. I specifically linked to Igor's List because I want them to see that we KNOW what is going on. I did not even mention my case number, because this is not about me -- this is about the ridiculous manipulation of ALL of our petitions.

I have not yet received any reply. My earlier emails (on April 2-3) were answered within an hour, so I don't know why there has been no answer after a full day.

I would urge ALL of you who are outraged by recent developments to email the Ombudsman, where we know they at least read (and sometimes reply!) to our correspondence. The email address is OLUInquiries <OLUInquiries@uscis.dhs.gov>.

I hope that another deluge of emails will force them to at least acknowledge the situation, if not change it.