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Posted

Hello, I had a problem and I'm asking what to do next any advise would be so much appreciated !

I filed my AOS package 27 Dec 2012 and I didn't receive a receipt and a biometrics appointment letter in the mail at all. I only got the Emails with the receipts numbers in them 2 days after the filing date. On 24th January 2012 I checked my status as always in the USCIS case status and this what appeared :

""On January 24, 2013, the post office returned the notice we last sent you on this case I765 APPLICATION FOR EMPLOYMENT AUTHORIZATION as undeliverable. This may have serious effects on processing this case. Please call 1-800-375-5283 to update your mailing address for this notice to be re-sent.""

And it's the same for the other two applications I-485 and I-131.

I DID NOT CHANGE MY ADDRESS ! SO I called the USCIS customer service and talked to them in the same day 24th January 2012 to ask for the receipt to be re-sent and told them that I didn't change my address and it's the same so they gave my 3 confirmation numbers for the 3 applications and they told me that they will be re-sent. I received nothing after that so I called again on 12th February for the same issue and the guy on the phone literally didn't know anything at all ( I didn't get an answer from him). On the 17 February I received a RFE letter in the mail (the same mail address) concerning I-864 to which I responded a week after. The case status changed in the I 485 to "Request for Evidence Response Review" right away but for the I-765 and I-131 are still the same case status above.

So I just don't know what's going to happen to the receipts and most importantly the biometrics appointment and what should I do now.

Thank you so much for your time.

Posted

You should make an Infopass appointment at your local office and go over the situation with them there.

If you miss your biometrics appointment then your applications will be denied.

Widow/er AoS Guide | Have AoS questions? Read (some) answers here

 

AoS

Day 0 (4/23/12) Petitions mailed (I-360, I-485, I-765)
2 (4/25/12) Petitions delivered to Chicago Lockbox
11 (5/3/12) Received 3 paper NOAs
13 (5/5/12) Received biometrics appointment for 5/23
15 (5/7/12) Did an unpleasant walk-in biometrics in Fort Worth, TX
45 (6/7/12) Received email & text notification of an interview on 7/10
67 (6/29/12) EAD production ordered
77 (7/9/12) Received EAD
78 (7/10/12) Interview
100 (8/1/12) I-485 transferred to Vermont Service Centre
143 (9/13/12) Contacted DHS Ombudsman
268 (1/16/13) I-360, I-485 consolidated and transferred to Dallas
299 (2/16/13) Received second interview letter for 3/8
319 (3/8/13) Approved at interview
345 (4/3/13) I-360, I-485 formally approved; green card production ordered
353 (4/11/13) Received green card

 

Naturalisation

Day 0 (1/3/18) N-400 filed online

Day 6 (1/9/18) Walk-in biometrics in Fort Worth, TX

Day 341 (12/10/18) Interview was scheduled for 1/14/19

Day 376 (1/14/19) Interview

Day 385 (1/23/19) Denied

Day 400 (2/7/19) Denial revoked; N-400 approved; oath ceremony set for 2/14/19

Day 407 (2/14/19) Oath ceremony in Dallas, TX

Posted

Thanks for your response. I did not miss my biometrics appointment because I did not get it. They (USCIS) already know as it says undeliverable for their mail and I still don't understand why that happened. And as you just advised that I should schedule an infoPass the only service that I can find to apply for my situation was that '''Case Services follow-up appointment - If it has been over 45 days since you contacted NCSC and have not received a response to your inquiry. You must bring the Service Request ID Number related to your inquiry to the appointment."""

It's been only 40 days since my inquiry.

Thanks again!

Posted

Is your name in the mailbox? That is sometimes suggested as a way to make sure your mail gets delivered. You might want to do that for future USCIS mailings.

England.gifENGLAND ---

K-1 Timeline 4 months, 19 days 03-10-08 VSC to 7-29-08 Interview London

10-05-08 Married

AOS Timeline 5 months, 14 days 10-9-08 to 3-23-09 No interview

Removing Conditions Timeline 5 months, 20 days12-27-10 to 06-10-11 No interview

Citizenship Timeline 3 months, 26 days 12-31-11 Dallas to 4-26-12 Interview Houston

05-16-12 Oath ceremony

The journey from Fiancé to US citizenship:

4 years, 2 months, 6 days

243 pages of forms/documents submitted

No RFEs

Posted (edited)

Yes, my name is in the mailbox. I received letters before and most importantly I received their RFE letter almost 3 months after the filing date with the same address and I responded to it a week ago !

Okay, here's some things I have read other people do with success. Try any that appeal to you.

Calling USCIS-insist over and over and over that you want to speak to a Tier 2 representative. Some say if you ask 2-3 times they will.

Infopass-- pick any reason that will give you an appointment, whether it fits you or not.

Infopass-- just show up and see if they will take you without an appointment.

Biometrics-- show up at your ASC as a walk-in. Avoid morning as that seems to be busy with appointments. Take your emailed case numbers and they can generate whatever needs to be done to get your biometrics processed that day.

Biometrics-- since two months has passed, call USCIS and put in a service request for biometrics. The immigrant has to call.

My thoughts: Do you really need the NOA receipts? They aren't used for anything. You have your case numbers for the online checking. Not a battle I would fight by calling USCIS or trying to get an infopass. Do you need biometrics? YES. I would try the walk-in if it's not a really long distance for you. Otherwise I would focus on the call for a service request to receive a biometric appointment and not the NOA receipts.

Here's a thread where people post their experience with walk-in biometrics. They had appointment letters, but went days or weeks before their appointment. If your city is on the list, it might give you an idea if you'll find helpful people who will listen to your problem and take you without the barcoded appointment letter. They would enter your case numbers manually. http://www.visajourney.com/forums/topic/367977-thinking-of-early-walk-in-for-biometrics/page__pid__5936476__st__45#entry5936476

Edited by Nich-Nick

England.gifENGLAND ---

K-1 Timeline 4 months, 19 days 03-10-08 VSC to 7-29-08 Interview London

10-05-08 Married

AOS Timeline 5 months, 14 days 10-9-08 to 3-23-09 No interview

Removing Conditions Timeline 5 months, 20 days12-27-10 to 06-10-11 No interview

Citizenship Timeline 3 months, 26 days 12-31-11 Dallas to 4-26-12 Interview Houston

05-16-12 Oath ceremony

The journey from Fiancé to US citizenship:

4 years, 2 months, 6 days

243 pages of forms/documents submitted

No RFEs

Posted

Yes, my name is in the mailbox. I received letters before and most importantly I received their RFE letter almost 3 months after the filing date with the same address and I responded to it a week ago !

Have you gone to the post office an officially put your name with that address? My wife received mail at our apartment, but she did not receive her SSC, her NOA1 for the EAD and my Interntational Women's Day card I mailed to check this out. It appears that our regular carrier would deliver the mail with no problems, but the substutite carry would take it upon himself/herself to return mail that he/she did not recognize as belonging to that address. I went to the post office when the card was returned and they had me fill out a card of who is to get mail at that address. If you have not done so, I would suggest that you go down and fix this with the post office. I would also call the USCIS, only the person's whose name is on the petition can call them but they can give permission that the USICS person talk to the other person--i.e. I called, had my wife give persmision that they could talk to me and then I requested that they resend the notice.

Good luck,

Dave

Posted

Okay, here's some things I have read other people do with success. Try any that appeal to you.

Calling USCIS-insist over and over and over that you want to speak to a Tier 2 representative. Some say if you ask 2-3 times they will.

Infopass-- pick any reason that will give you an appointment, whether it fits you or not.

Infopass-- just show up and see if they will take you without an appointment.

Biometrics-- show up at your ASC as a walk-in. Avoid morning as that seems to be busy with appointments. Take your emailed case numbers and they can generate whatever needs to be done to get your biometrics processed that day.

Biometrics-- since two months has passed, call USCIS and put in a service request for biometrics. The immigrant has to call.

My thoughts: Do you really need the NOA receipts? They aren't used for anything. You have your case numbers for the online checking. Not a battle I would fight by calling USCIS or trying to get an infopass. Do you need biometrics? YES. I would try the walk-in if it's not a really long distance for you. Otherwise I would focus on the call for a service request to receive a biometric appointment and not the NOA receipts.

Here's a thread where people post their experience with walk-in biometrics. They had appointment letters, but went days or weeks before their appointment. If your city is on the list, it might give you an idea if you'll find helpful people who will listen to your problem and take you without the barcoded appointment letter. They would enter your case numbers manually. http://www.visajourney.com/forums/topic/367977-thinking-of-early-walk-in-for-biometrics/page__pid__5936476__st__45#entry5936476

Thank you so much Nick-Nick and Dave for your responses :)

So I called the USCIS customer service and I spoke with someone. I explained everything to her, she said that when I called them the first time on 24th January they responded to that with the letter of RFE on 12th February and they will not respond to my service request till 30 days has passed from the day they issued the RFE letter ( they considered that the RFE letter was the response to my inquiry and they did that in less than 30 days ) So I will have to call them again on the 12th of March to do another inquiry. The lady on the phone assured me that they will reschedule biometrics appointment and there will be No denial because of that. As for the InfoPass I will schedule one and see what is going to happen and I will talk to them about the biometrics if they accept to let me have it without appointment. I'm in Albuquerque New mexico and I couldn't find it on the list you gave me but I will go there and try anyway it was a good idea thanks again Nick-Nick and yes I really don't care about the receipts I only need the biometrics appointment letters

Thanks for your time !

Posted

Widow/er AoS Guide | Have AoS questions? Read (some) answers here

 

AoS

Day 0 (4/23/12) Petitions mailed (I-360, I-485, I-765)
2 (4/25/12) Petitions delivered to Chicago Lockbox
11 (5/3/12) Received 3 paper NOAs
13 (5/5/12) Received biometrics appointment for 5/23
15 (5/7/12) Did an unpleasant walk-in biometrics in Fort Worth, TX
45 (6/7/12) Received email & text notification of an interview on 7/10
67 (6/29/12) EAD production ordered
77 (7/9/12) Received EAD
78 (7/10/12) Interview
100 (8/1/12) I-485 transferred to Vermont Service Centre
143 (9/13/12) Contacted DHS Ombudsman
268 (1/16/13) I-360, I-485 consolidated and transferred to Dallas
299 (2/16/13) Received second interview letter for 3/8
319 (3/8/13) Approved at interview
345 (4/3/13) I-360, I-485 formally approved; green card production ordered
353 (4/11/13) Received green card

 

Naturalisation

Day 0 (1/3/18) N-400 filed online

Day 6 (1/9/18) Walk-in biometrics in Fort Worth, TX

Day 341 (12/10/18) Interview was scheduled for 1/14/19

Day 376 (1/14/19) Interview

Day 385 (1/23/19) Denied

Day 400 (2/7/19) Denial revoked; N-400 approved; oath ceremony set for 2/14/19

Day 407 (2/14/19) Oath ceremony in Dallas, TX

Posted

. As for the InfoPass I will schedule one and see what is going to happen and I will talk to them about the biometrics if they accept to let me have it without appointment. I'm in Albuquerque New mexico and I couldn't find it on the list you gave me but I will go there and try anyway it was a good idea thanks again Nick-Nick and yes I really don't care about the receipts I only need the biometrics appointment letters

Thanks for your time !

You do understand the the info pass will be at the field office. They don't do biometrics there. If you want to try for biometrics, then go to the Application Support Center tomorrow. If they take you, then you're set and no waiting on an infopass appointment, or a service request, or an appointment letter.

Field Office

1720 Randolph Road Southeast 

Albuquerque, NM 87106-4245

ACS

1605 Isleta Boulevard, SW

Suite C

Albuquerque, NM 87105-4793

An ACS office is often in a shopping center with only a few workers and the fingerprint machines. They don't have offices or case files or any Information about your case or RFE, etc. They just take photos/fingerprints and send them off electronically with your case number attached. Not a big deal thing at all.

England.gifENGLAND ---

K-1 Timeline 4 months, 19 days 03-10-08 VSC to 7-29-08 Interview London

10-05-08 Married

AOS Timeline 5 months, 14 days 10-9-08 to 3-23-09 No interview

Removing Conditions Timeline 5 months, 20 days12-27-10 to 06-10-11 No interview

Citizenship Timeline 3 months, 26 days 12-31-11 Dallas to 4-26-12 Interview Houston

05-16-12 Oath ceremony

The journey from Fiancé to US citizenship:

4 years, 2 months, 6 days

243 pages of forms/documents submitted

No RFEs

Posted

You do understand the the info pass will be at the field office. They don't do biometrics there. If you want to try for biometrics, then go to the Application Support Center tomorrow. If they take you, then you're set and no waiting on an infopass appointment, or a service request, or an appointment letter.

Field Office

1720 Randolph Road Southeast 

Albuquerque, NM 87106-4245

ACS

1605 Isleta Boulevard, SW

Suite C

Albuquerque, NM 87105-4793

An ACS office is often in a shopping center with only a few workers and the fingerprint machines. They don't have offices or case files or any Information about your case or RFE, etc. They just take photos/fingerprints and send them off electronically with your case number attached. Not a big deal thing at all.

Thank you so much Nick Nick ! I thought the Field office would also do the biometrics appointment. I will definitely go tomorrow and try ! I hope it works. Thank you again for the great information !

Posted

You do understand the the info pass will be at the field office. They don't do biometrics there. If you want to try for biometrics, then go to the Application Support Center tomorrow. If they take you, then you're set and no waiting on an infopass appointment, or a service request, or an appointment letter.

Field Office

1720 Randolph Road Southeast 

Albuquerque, NM 87106-4245

ACS

1605 Isleta Boulevard, SW

Suite C

Albuquerque, NM 87105-4793

An ACS office is often in a shopping center with only a few workers and the fingerprint machines. They don't have offices or case files or any Information about your case or RFE, etc. They just take photos/fingerprints and send them off electronically with your case number attached. Not a big deal thing at all.

Okay first of all I want to thank you Nick Nick so much again for the information. It actually worked !!! :)

I went to the ACS in Albuquerque New Mexico the workers there were so very nice !! I told them my story and I showed them the emails with the receipts numbers and then they re-generated the biometrics appointment letter it was from 25th January it has my name and my address so they accepted to do the biometrics no questioned asked or anything after that. It took only 20 minutes and nobody was there because I went very late.

So it won't be an issue I did the biometrics without appointment ? Do I still need to make the infopass appointment and tell them about it ?

Thanks Again

Posted

Okay first of all I want to thank you Nick Nick so much again for the information. It actually worked !!! :)

I went to the ACS in Albuquerque New Mexico the workers there were so very nice !! I told them my story and I showed them the emails with the receipts numbers and then they re-generated the biometrics appointment letter it was from 25th January it has my name and my address so they accepted to do the biometrics no questioned asked or anything after that. It took only 20 minutes and nobody was there because I went very late.

So it won't be an issue I did the biometrics without appointment ? Do I still need to make the infopass appointment and tell them about it ?

Thanks Again

Yay!!

My thoughts are do nothing further. A biometric appointment is merely a scheduling thing so 100 people don't show up at the same time. The barcode on the letter is a fancy way to scan in your info, which got done manually. It doesnt matter when or even where you get it done. You could have driven to El Paso and accomplished the same thing. People have gotten biometrics done while on vacation in another state. The important thing is your biometrics are captured so your case can continue. That hoop has been jumped through. You know you have case numbers. You know somebody has worked on your file because you got an RFE. Now just wait for an interview or maybe transfer and no interview.

England.gifENGLAND ---

K-1 Timeline 4 months, 19 days 03-10-08 VSC to 7-29-08 Interview London

10-05-08 Married

AOS Timeline 5 months, 14 days 10-9-08 to 3-23-09 No interview

Removing Conditions Timeline 5 months, 20 days12-27-10 to 06-10-11 No interview

Citizenship Timeline 3 months, 26 days 12-31-11 Dallas to 4-26-12 Interview Houston

05-16-12 Oath ceremony

The journey from Fiancé to US citizenship:

4 years, 2 months, 6 days

243 pages of forms/documents submitted

No RFEs

Posted

Yay!!

My thoughts are do nothing further. A biometric appointment is merely a scheduling thing so 100 people don't show up at the same time. The barcode on the letter is a fancy way to scan in your info, which got done manually. It doesnt matter when or even where you get it done. You could have driven to El Paso and accomplished the same thing. People have gotten biometrics done while on vacation in another state. The important thing is your biometrics are captured so your case can continue. That hoop has been jumped through. You know you have case numbers. You know somebody has worked on your file because you got an RFE. Now just wait for an interview or maybe transfer and no interview.

You are a godsent Nick Nick !!! :) I wouldn't have tried this without your advice.

It's totally true I gave them the receipts numbers and they re-generated the letter for me then they scanned the bar code it right away gave them my information I was standing there and I saw the computer. The guard was so nice he took my receipts numbers and my passport to an other guy who was nice too and he re-generated the appointment letter. I was so lucky it was empty no one was there except the workers.

Thank you so much again and again !!!

  • 4 years later...
Filed: AOS (pnd) Country: Comoros
Timeline
Posted

Hello my husband had the same situation he didn't receive he's fingerprints notice and he's finger was August 1. Do you guys think if we go to the office they will take him with out receipt notice. Please info I really appreciate it. Thank you. 

 
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