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mmc-b

"Live" Customer Service & USCIS

By mmc-b in K-3 Spouse Visa Process & Procedures

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mmc-b Newbie

mmc-b   0

Posted
Filed: K-3 Visa Country: United Kingdom
 Timeline
Posted

Hi. I've been trying to contact a real human being at the USCIS, but am not having any luck. Does anyone have any magic keys to unlocking this mystery. I'm trying to contact them from England and would like to avoid being put in the perpetual hold pattern as it's getting a bit costly.

cguytx Explorer

cguytx   0

Posted
Filed: AOS (apr) Country: Philippines
 Timeline
Posted

I always had luck asking the live person to speak to an immigrations officer. That person would always give me more info regarding our case. The immigrations office can directly access your file in the computers and give you a bit more info than the initial voice that answers but you may need to be creative in your request to speak to an officer or you will get one of the many canned responses.

goodluck

04/25/2006 l married Cebu Philippines

11/28/2006 l Interview US Embassy Manila

12/15/2006 l Received k3 VISA

12/27/2006 l POE Detroit USA - Home!!!

AOS - Dallas DORA

07/17/2007 l AOS Interview - accepted into DORA 90 day program

09/06/2007 l Biometrics Appointment Dallas Texas

10/15/2007 l AOS Approved - received "Welcome to the United States" Letter

10/23/2007 l Received Greencard "Permanent Resident Card"

next: lift greencard 2yr condition June/2009 / goal: US Citizenship - 2010

aussiewench Mentor

aussiewench   9

Posted
Filed: IR-1/CR-1 Visa Country: Australia
 Timeline
Posted

mmc-b

You could always call India direct :P j/k

Are you the USC? Because if not you will be hard pressed getting them to tell you anything as they will generally only talk to the petitioner at the service center stage. faal4anisa is correct in that the majority of times they will only be able to tell you what you can already see on your online status.

You can find me on FBI

An overview of Security Name Checks And Administrative Review at Service Center, NVC & Consulate levels.

Detailed Review USCIS Alien Security Checks

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View Timeline HERE

I am but a wench not a lawyer. My advice and opinion is just that. I read, I research, I learn.

mmc-b Newbie

mmc-b   0

Posted
Filed: K-3 Visa Country: United Kingdom
 Timeline
  • Author
Posted
I would say u would be very lucky if u find someone live otherwise u listen 99% an automated message that read the same message as shown on online status

Been on the phone for +46 minutes, spoke to a "customer service" person who said she needed to elevate my case to a manager That was about 25 minutes ago---I'm trying to track down a NOA for an I-129F submitted about 6 weeks ago. Cheque has been cashed but the EAC number is illegible on the back of the cancelled cheque. Totally stumped her.

I'm not sure what USC means, but I have applied for a visa for my husband (U.K. resident). I am currently residing in England as well. But, I am homesick...

riblet Proficient

riblet   0

Posted
Filed: IR-1/CR-1 Visa Country: Canada
 Timeline
Posted

USC means U.S. Citizen

Sandy

Michael's I-130:

NOA1: 5-10-2006----updated w/ citizenship: 9-25-06----had to call back 10/25, touch 10/26

12/06/06 - Approved!- - - 12/08/06 - Touch---01/25/07 - Touch

I130 at NVC

12/14/06 - case number assigned

12/25/06 - DS3032 & AOS Fee Bill Mailed (phone system updated 12/27)

12/27/06 - emailed choice of agent; 12/29/06 - received email from NVC confirming choice of agent!

01/01/07 - NVC generated IV Fee Bill (postmarked 1/17 though!)

01/03/07 - returned AoS Fee Bill via Priority Mail (James' shortcut)

01/15/07 - NVC generated AOS package

01/22/07 - received IV Fee Bill - overnighted back to NVC same day

01/27/07 - recieved I864 package; 01/29/07 - overnighted I864 to NVC

01/29/07 - DS230 generated (phone system not updated, email response 2/5/07)

02/05/07 - mailed DS-230 to NVC via express mail

02/20/07 - CASE COMPLETE!!

04/18/07 - INTERVIEW!!!! - APPROVED!!!!

Michael's K-3:

09/28/06 - NOA1

1/25/07 - approved ...NOA2 via snail mail - 1/29/07

03/16/07 - chose not to return packet 3 to Montreal

 
Didn't find the answer you were looking for? Ask our VJ Immigration Lawyers.

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