Help please, NVC says they need a third marriage certificate

[ProPaki 0]

Here is the issue I am facing.

We sent in our IV form and all required documents. I received a checklist via email saying we need to provide our marriage certificate. The problem is we included the original marriage certificate (nikahnama) which was in Urdu plus an attested English translation. I called up NVC and the lady on the other line thoroughly confused me. She said the note on our account says NVC received the original Urdu marriage certificate and English translation but they need the nikahnama. What we sent is the nikahnama and marriage certificate -- they are one in the same. I explained this to the lady but she insists nikahnama and marriage certificate are two different things and if I sent the nikahnama then I still need to send the marriage certificate.

The issue is I have no bloody idea what she is talking about. The nikahnama is the marriage certificate for Muslims who get married in Pakistan.

What is going on? Anyone else face this same issue?

Thanks!

[RMART 2]

Hmm..I didn't face this problem. We sent the urdu nikkahnama and the english translation and received no RFEs. Was your urdu nikkahnama registered? Was it stamped at the top with the registration number? If not, then they might be asking for the registration certificate...i have read couple of people also sent in a registration certificate.

See the link below for the thread:

http://www.visajourney.com/forums/topic/391675-pakistan-marriage-certificate-nikkahnama-or-marriage-registration/