60 days after interview: no visa, no passport, no information whatsoever

[LH&me 2]

Okay, so my visa was issued on the 17th Dec (or maybe earlier), and the issuance status updated on the 28th. However, the Consulate in Mumbai where I was interviewed has still not mailed my passport! I wrote to support@ustraveldocs and said that it's been 60 days since my interview and I still don't have my visa and passport (even though visa is issued). They asked me to send them scanned copies of my passport so that they could look into it. Is that strange? Does it sound like they have lost my passport?? I wasn't even given a 221g after my interview. When I call the customer service they don't know whether I'm under admin processing or not. Are they supposed to know? I'm getting tired of this process

[I & K 9]

Okay, so my visa was issued on the 17th Dec (or maybe earlier), and the issuance status updated on the 28th. However, the Consulate in Mumbai where I was interviewed has still not mailed my passport! I wrote to support@ustraveldocs and said that it's been 60 days since my interview and I still don't have my visa and passport (even though visa is issued). They asked me to send them scanned copies of my passport so that they could look into it. Is that strange? Does it sound like they have lost my passport?? I wasn't even given a 221g after my interview. When I call the customer service they don't know whether I'm under admin processing or not. Are they supposed to know? I'm getting tired of this process

You said 60 days after interview which means you were interviewd on November but you said visa was issued 17th December

please be more clear

what did the OC tell you after your interview?

and when exactly were you interviewd?

how did you know visa was issued on the 17th dec?

[LH&me 2]

You said 60 days after interview which means you were interviewd on November but you said visa was issued 17th December

please be more clear

what did the OC tell you after your interview?

and when exactly were you interviewd?

how did you know visa was issued on the 17th dec?

My interview was on the 1st of November. I mean that my visa was issued on the 17th of Dec but it has not been mailed to me.

The OC said I'll receive my passport within 7 days (after interview).

According to this website https://ceac.state.gov/CEACStatTracker/Status.aspx?eQs=o/iS8zDpeAKjMWCuebHqOw== my visa is issued. And today is the 14th day since the status shows 'issued', and no visa in hand yet. They actually asked me to send them a scanned copy of my passport so that they could check on my passport. It sounds like they've lost my passport, which is why they aren't able to mail it..