Freaking out! Case info incomplete????

[NY_BX 397]

•Your case information is incomplete within Case Status Online. For further assistance, please call the National Customer Service Center

So we went from "Initial Review" for over 8 months, with transfers to CSC, to INCOMPLETE WITHIN CASE STATUS ONLINE.

What does this means?

I'm tired.

[che234 1]

I got the same problem lol! Tried to check my status and saw that i don't know what's going on. My case is more than 6 months now no news yet

[NY_BX 397]

I got the same problem lol! Tried to check my status and saw that i don't know what's going on. My case is more than 6 months now no news yet

I'm calling them. Of course the rep has transferred me. Maybe is a glitch in the system.

[Labi 4]

I'm calling them. Of course the rep has transferred me. Maybe is a glitch in the system.

same problem here

[NY_BX 397]

same problem here

Ok, so it's looking like a glitch.

[Labi 4]

same problem here

I also noticed that its possible to check the employment authorization status which was approved months ago but the AOS remain incomplete. Does anyone noticed the same?

[che234 1]

My EAD works fine only the GC lol. I don't know probably a site problem not sure tho.

[Labi 4]

My EAD works fine only the GC lol. I don't know probably a site problem not sure tho.

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I wish this is directly coming from CSC..in the hope that they are doing something about pending AOS... i hope im right..

[che234 1]

I wish this is directly coming from CSC..in the hope that they are doing something about pending AOS... i hope im right..

Yeah i hope so

[Member9 3]

Ha ha... My heart throbbed every time I checked my case status online, expecting to see something different. Today I did see something different, other than "Initial Review". Unfortunately, it was not "Decision" or "Card Production", it was "Case information incomplete"!

[Labi 4]

Ha ha... My heart throbbed every time I checked my case status online, expecting to see something different. Today I did see something different, other than "Initial Review". Unfortunately, it was not "Decision" or "Card Production", it was "Case information incomplete"!

I just got a text that my case updated. i rush to check it online but still incomplete..check my online account case updated 11/29/2012. Checked my email then it says request for evidence.....

[Member9 3]

I just got a text that my case updated. i rush to check it online but still incomplete..check my online account case updated 11/29/2012. Checked my email then it says request for evidence.....

Oh, my heart raced when I read the first part of your post. I thought your case was upgraded to "card production". Disappointment, huh? But at least, you know that they have looked at it.

I hope approval message will come any time soon.

Edited November 29, 2012 by Member9

[C-ma'am 684]

They seem to be having issues with their system. If I log into my account, I can see my cases without a problem; but if I just try to check the status by entering the number on the box, it just shows me something completely different.

[Labi 4]

Oh, my heart raced when I read the first part of your post. I thought your case was upgraded to "card production". Disappointment, huh? But at least, you know that they have looked at it.

I hope approval message will come any time soon.

infact i see it as a good news....wishing myself goodluck and everyone waiting

infact i see it as a good news....wishing myself goodluck and everyone waiting

online status now updated to request for evidence.

[Member9 3]

infact i see it as a good news....wishing myself goodluck and everyone waiting

online status now updated to request for evidence.

Yes, good luck to you too, Labi. I wonder what kind of evidence they're requesting from you.