60 Days Will Be Over Soon

[eriane328 0]

On October 1, 2012, we received your response to our request for evidence. This case is being processed at our CALIFORNIA SERVICE CENTER location. If you move while this case is pending, please use our Change of Address online tool to update your case with your new address or call our customer service center at 1-800-375-5283. We will notify you by mail when we make a decision or if we need something from you. You should expect to receive a written decision or written update within 60 days of the date we received your response unless fingerprint processing or an interview are standard parts of case processing and have not yet been completed, in which case you can use the processing time information on our website to estimate when this case will be done. If you move while this case is pending, please use our Change of Address online tool to update your case with your new address or call our customer service center at 1-800-375-5283.

Our 60 days will be over soon and still no updates on our case. Please give me an idea what to do now.

[Darnell 8,478]

please to call into USCIS, ask for casefile status...

[eriane328 0]

I don't know what numbers to press. I wanted to talk to tier 2 supervisor.

[Cesar & Cata 35]

I don't know what numbers to press. I wanted to talk to tier 2 supervisor.

You have to go through level 1 first. They will transfer you to level 2.

[Darnell 8,478]

i find if you press no buttons, you get a CSR.

when they are through speaking in Spanish, say 'English Please' and then go forth.

Usually about 5 minutes, from calling, being on hold, to getting a human.

The 2nd wait, for an ISO, has varied from 10 minutes to an hour when I call in.

Edited November 27, 2012 by Darnell