No receipt, any suggestions?

[alex555 0]

Hello,

I'm a US citizen living abroad with a DPO address (similar to FPO/APO). I had my brother mail the petition on September 12 to the Chicago lockbox. Delivery confirmation shows it was received September 13. My bank posted the $420 check on September 18 via an ACH withdrawal.

I've yet to receive a receipt number, though I filled out the form for email confirmation. Mail is very slow here, so if they sent it by mail and forgot to send electronically, it wouldn't be unusual not to receive it yet. However, what was a bit worrying was that I called today to the National Customer Service Center asking if they could tell me my receipt number, but the (friendly) representative could find no record of the case searching by social security number, my name, or the beneficiary's name. He gave me an email for the Chicago lockbox and told me to contact them, which I did.

Anyone else have a similar situation or have suggestions for additional action on my part?

Thank you,

Alex

[reese1 68]

When you say you called the National customer service center, was it this number 800-375-5283 at the USCIS?

[alex555 0]

When you say you called the National customer service center, was it this number 800-375-5283 at the USCIS?

Yes. I spoke with someone initially who asked some basic questions and who then transferred me to someone else.

[alex555 0]

Yes. I spoke with someone initially who asked some basic questions and who then transferred me to someone else.

Ok, the NOA-1 receipt finally come through the mail from the California Service Center... curious as to why it wasn't in the system for him to find. Anyway, that's a relief.

[Gary and Alla 3,694]

Hello,

I'm a US citizen living abroad with a DPO address (similar to FPO/APO). I had my brother mail the petition on September 12 to the Chicago lockbox. Delivery confirmation shows it was received September 13. My bank posted the $420 check on September 18 via an ACH withdrawal.

I've yet to receive a receipt number, though I filled out the form for email confirmation. Mail is very slow here, so if they sent it by mail and forgot to send electronically, it wouldn't be unusual not to receive it yet. However, what was a bit worrying was that I called today to the National Customer Service Center asking if they could tell me my receipt number, but the (friendly) representative could find no record of the case searching by social security number, my name, or the beneficiary's name. He gave me an email for the Chicago lockbox and told me to contact them, which I did.

Anyone else have a similar situation or have suggestions for additional action on my part?

Thank you,

Alex

It can take up to 30 days to receive the receipt in the mail. When you do it will be dated on our around the 13th of September. Your case is in the system and has been accepted. If it had been rejected for some reason they would not have cashed the check. Rejected petitions are sent back with the check for correction. Give it a couple more weeks.