NVC didn't accept/understand COA email

[cuse 0]

My husband emailed NVC his choice of agent, following the DS-3032 email format given in the guide exactly. Two weeks later we get this reply (clearly in reply to the DS-3032 email, not another inquiry):

"The National Visa Center (NVC) received your inquiry regarding the

immigrant visa petition: XXXXXXXXXXXX filed by -------------

on behalf of --------------.

To continue processing your immigrant visa case, you will need to

designate an agent by completing form DS-3032 (Choice of Address and

Agent). Upon receipt of the Ds-3032, we will send instructions for

paying the immigrant visa application fee. All future correspondence

will be sent to the agent at the address selected on the DS-3032."

What now? Reading the forum it seems like this email format has worked for everyone else. I guess we'll fill out the DS-3032 PDF and email that? Should we also print/sign/scan or what?

Thanks!

[ca_babe 129]

I suggest you email and mail it. The snail mail was processed faster than my email. I guess there's lots of people sending emails so it's taking them a long time to get to them.

[cuse 0]

I would, but I'm living abroad and the regular post here would likely take three weeks just to arrive. I can wait for them to process the email--but any thoughts on why they didn't accept the first email?

[ca_babe 129]

I did have read from other people's post that their email were accepted. When I called NVC, they want the applicant's signature on the DS-3032 though. So I had my mom sign the form, scan it and email it to me. I then forwarded the email containing the scanned image to NVC and then I also send a copy through snail mail. If your husband is in US, you can just ask email it to him and ask him to use snail mail as well as emailing.

[cuse 0]

Thanks for your help! This definitely confirms that we'll fill out the DS-3032 *and* sign/scan it. My husband and I are together, both abroad, so mailing is still pretty impractical.