Having a hard time

[Sherlyn 9]

Hello VJ members... I'm having a hard time scheduling for interview... The website is always telling me this...

No valid record can be found for the entered receipt number. Please validate that your receipt number is correct and that you have paid the correct amount for the visa which you are applying for. [*********]

what should I do? I paid the fee earlier this afternoon [philippines time] and they said I could schedule for interview after four hours but its almost 12 mn and still nothing happens... I'm really frustrated right now coz I want thisnto get done... I entered my passport number as my receipt number and I even tried putting the numbers that was printed in my receipt, still the website is telling me the same thing..

Can anyone help me?

Thank you in advance....

[Tahoma 2,292]

Sometimes it takes BPI longer to report the visa payment to the Embassy. It may take 24 hours or more. Keep trying.

[Fight for Love 98]

your receipt# is your passport# are u using that as your receipt#? then if not try it

if your still having problem using passport#...my advise wait until 24hrs....but make sure to check time to time esp. now i heard it's hard to set an appointment due to no available dates..goodluck

[X Factor 1,112]

your receipt# is your passport# are u using that as your receipt#? then if not try it

if your still having problem using passport#...my advise wait until 24hrs....but make sure to check time to time esp. now i heard it's hard to set an appointment due to no available dates..goodluck

Very true. Keep trying.

[Pangga&Shine 7]

Very true. Keep trying.

Sometimes need the "XX" in front of passport # and the XX is CAPS!

God Bless

Mr Pangga

[mapletree 33]

Due to a problem with the computers we were NEVER able to get the system to take our receipt number online. We could only call in online. The embassy could not figure it out either.

if you cannot get it to take the number within a day or two, then call in. (make sure you use the full passport number, often XX#######, etc.)

It is often easier to call the US Embassy in Manila from the USA than from Manila. If you try and call on a local land line, the connections are expensive and poor. Cell services in the Philippines for a phone call that can take 30 minutes can be nearly impossible. The US Embassy has a "local" USA number. ("Callers in the U.S should call (214) 571-1600, from 7:00 p.m. to 7:00 a.m. (Eastern Standard Time).")

And if you do call, be VERY polite. These people are often the recipient of all kinds of frustration. Accept that they can do no more to fix your problems than the cashier at Jollibee Bee could prepare you a steak and martini. If there is a problem there is not much they can do. They have very limited access to information and very limited options. But be nice to them and you will get more than you might otherwise.

[Hank_ 9,174]

Hello VJ members... I'm having a hard time scheduling for interview... The website is always telling me this...

No valid record can be found for the entered receipt number. Please validate that your receipt number is correct and that you have paid the correct amount for the visa which you are applying for. [*********]

what should I do? I paid the fee earlier this afternoon [philippines time] and they said I could schedule for interview after four hours but its almost 12 mn and still nothing happens... I'm really frustrated right now coz I want thisnto get done... I entered my passport number as my receipt number and I even tried putting the numbers that was printed in my receipt, still the website is telling me the same thing..

Can anyone help me?

Thank you in advance....

They say 4 hours but most times its 24 hours. Try later.

[abner137 48]

Ours was over a day....its ur passport number with the letters in front.

[Sherlyn 9]

your receipt# is your passport# are u using that as your receipt#? then if not try it

if your still having problem using passport#...my advise wait until 24hrs....but make sure to check time to time esp. now i heard it's hard to set an appointment due to no available dates..goodluck

Yes..I'm using my passport number as my receipt number.. I tried again a while ago but still the same thing...maybe i need to wait still...thanks for your response though.. I appreciated it...

[Sherlyn 9]

Due to a problem with the computers we were NEVER able to get the system to take our receipt number online. We could only call in online. The embassy could not figure it out either.

if you cannot get it to take the number within a day or two, then call in. (make sure you use the full passport number, often XX#######, etc.)

It is often easier to call the US Embassy in Manila from the USA than from Manila. If you try and call on a local land line, the connections are expensive and poor. Cell services in the Philippines for a phone call that can take 30 minutes can be nearly impossible. The US Embassy has a "local" USA number. ("Callers in the U.S should call (214) 571-1600, from 7:00 p.m. to 7:00 a.m. (Eastern Standard Time).")

And if you do call, be VERY polite. These people are often the recipient of all kinds of frustration. Accept that they can do no more to fix your problems than the cashier at Jollibee Bee could prepare you a steak and martini. If there is a problem there is not much they can do. They have very limited access to information and very limited options. But be nice to them and you will get more than you might otherwise.

Ok.. Noted! I have to ask him to call the US embassy then... Thanks for your response...

[Hank_ 9,174]

Looks 24 hours will be more likely.

The receipt number is normally the passport number, there have been exceptions, just copy it exactly as its printed on the receipt... but wait until its be 24 hrs at least.

[Sherlyn 9]

Looks 24 hours will be more likely.

The receipt number is normally the passport number, there have been exceptions, just copy it exactly as its printed on the receipt... but wait until its be 24 hrs at least.

Yes... I'll try again later... Thanks!

[southcalhog 43]

Yes try After 24 Hours. Good Luck!