Service Request

[jam292 5]

hi, i'm Jim from pennsylvania. my fiance is Stephannye in the dominican republic. my NOA1 from the VSC is dated jan 24th 2012. it was last 'touched' on feb 9th. no RFE and i have not heard anything at all since i got my NOA1. waiting over 7 months now and like a lot of you here, i am getting very frustrated.

i have called the 800 375 5283 number. i get an endless menu of buttons to press along with the usual recordings.

does anyone know what number to call along with what progression of buttons to push in order to submit a service request?

i don't know if submitting a service request will help, but it seems that it might. at least i will be doing something besides sitting here waiting.

thanks for all your help, encouragement, and advice. good luck to everyone here!

[Thomas&Cleofe 358]

hi, i'm Jim from pennsylvania. my fiance is Stephannye in the dominican republic. my NOA1 from the VSC is dated jan 24th 2012. it was last 'touched' on feb 9th. no RFE and i have not heard anything at all since i got my NOA1. waiting over 7 months now and like a lot of you here, i am getting very frustrated.

i have called the 800 375 5283 number. i get an endless menu of buttons to press along with the usual recordings.

does anyone know what number to call along with what progression of buttons to push in order to submit a service request?

i don't know if submitting a service request will help, but it seems that it might. at least i will be doing something besides sitting here waiting.

thanks for all your help, encouragement, and advice. good luck to everyone here!

yeah...you definately need to do something.

Call USCIS....talk to a customer service representative, ask to speak to a tier 2 representative to put in a service request for your case file.

[OrderofProtection 42]

hi, i'm Jim from pennsylvania. my fiance is Stephannye in the dominican republic. my NOA1 from the VSC is dated jan 24th 2012. it was last 'touched' on feb 9th. no RFE and i have not heard anything at all since i got my NOA1. waiting over 7 months now and like a lot of you here, i am getting very frustrated.

i have called the 800 375 5283 number. i get an endless menu of buttons to press along with the usual recordings.

does anyone know what number to call along with what progression of buttons to push in order to submit a service request?

i don't know if submitting a service request will help, but it seems that it might. at least i will be doing something besides sitting here waiting.

thanks for all your help, encouragement, and advice. good luck to everyone here!

The date they have in their system is 2/6 as of Friday so you should be able to put in a request. I'm sorry I can't remember the sequence to get directly to a representative, as it'####### or miss for me sometimes, so I'll let someone else reply if they know the fastest way in to a human. Good luck to you. It's gotten really hard, this wait and I understand where you are coming from.

Edited August 27, 2012 by MaryNYC

[Que Saudade 284]

Where in Pennsylvania? Is Sen Bob Casey your Senator?

[verypositive 0]

phone number is 800 375 5283 and the keystrokes are 121113.

[Cesar & Cata 35]

hi, i'm Jim from pennsylvania. my fiance is Stephannye in the dominican republic. my NOA1 from the VSC is dated jan 24th 2012. it was last 'touched' on feb 9th. no RFE and i have not heard anything at all since i got my NOA1. waiting over 7 months now and like a lot of you here, i am getting very frustrated.

i have called the 800 375 5283 number. i get an endless menu of buttons to press along with the usual recordings.

does anyone know what number to call along with what progression of buttons to push in order to submit a service request?

i don't know if submitting a service request will help, but it seems that it might. at least i will be doing something besides sitting here waiting.

thanks for all your help, encouragement, and advice. good luck to everyone here!

I will just follow the menu to the option wherer there is an issue with my application. Usually after it reads teh case status.

Good Luck.

[jam292 5]

phone number is 800 375 5283 and the keystrokes are 121113.

ok, thank you 'verypositive". i just called and got through to a live person using your button progression. i formally submitted a service request to the VSC. i was told i would be notified within 15 days as to the result of this request...whatever that means. i guess i'll find out.

who knows if this will have any effect on the application process, but at least i feel like i've done something about it, albeit a simple phone call.

thanks again, jim

[OrderofProtection 42]

ok, thank you 'verypositive". i just called and got through to a live person using your button progression. i formally submitted a service request to the VSC. i was told i would be notified within 15 days as to the result of this request...whatever that means. i guess i'll find out.

who knows if this will have any effect on the application process, but at least i feel like i've done something about it, albeit a simple phone call.

thanks again, jim

Jim,

Did they happen to say what date they are processing? I'm 2/7 and have to wait until after that date. As of Friday, they were saying 2/6 so I'm chompin' at the bit for them to update it so it will be past my date!

Thanks!

[jam292 5]

Jim,

Did they happen to say what date they are processing? I'm 2/7 and have to wait until after that date. As of Friday, they were saying 2/6 so I'm chompin' at the bit for them to update it so it will be past my date!

Thanks!

no, they did not give me a date that they were 'working on', but they did say that my NOA1 date of jan 24th was beyond the normal processing time, so i could submit the service request.

good luck to all of us here.