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HELP!!NOA - unable to search NBC*xxxxxx on website

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I got my I-797C notice of action with the application number NBC*XXXXXXXXX priority date aug 17. but I am unable to search the number on the website. Format = NBC*xxxxxxxxxx.

message:

  • Your case can not be found at this time in My Case Status. Please check your receipt number and try again. If you need further assistance, please call the National Customer Service Center at 1.800.375.5283.

Question:

Is this the same number with receipt number? or do i have to wait with another mail with receipt number?

or... it's just too soon? I checked it online yesterday 8/24 same day when I got it from the mail.

please advice, thanks!

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Mine didn't show up online until I received citizenship and even then it only showed as at interview letter sent out. I called USCIS and they told me my case would never show up online as there was a glitch in the system, obviously not though. Wait a few days and try again or just do as I did and call USCIS pretty much every other day.

Good Luck with your Naturalization process :thumbs:

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Filed: Citizen (apr) Country: Pakistan
Timeline

It has happened to many. So don't worry. As long as you have the physical NOA in hand, you are safe. Just because your case status doesn't show online doesn't mean that there is a problem with your application. USCIS simply hasn't updated your info into the system. You may or may not be able to see your status and sail through the N-400 process. Good Luck.

IR5 For Parent

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thank you! will call them first thing monday.

Mine didn't show up online until I received citizenship and even then it only showed as at interview letter sent out. I called USCIS and they told me my case would never show up online as there was a glitch in the system, obviously not though. Wait a few days and try again or just do as I did and call USCIS pretty much every other day.

Good Luck with your Naturalization process :thumbs:

Thank you! wont worry a much anymore.. thanks!!

It has happened to many. So don't worry. As long as you have the physical NOA in hand, you are safe. Just because your case status doesn't show online doesn't mean that there is a problem with your application. USCIS simply hasn't updated your info into the system. You may or may not be able to see your status and sail through the N-400 process. Good Luck.

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Same issue with my case . Have my FP done a week ago but my case can't be found in their system . I called USCIS , they didn't give much information, just that case is processing within regular processing time . So, do not worry. It is fine . Your biometrics letter should arrive shortly.

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Thank you!

Same issue with my case . Have my FP done a week ago but my case can't be found in their system . I called USCIS , they didn't give much information, just that case is processing within regular processing time . So, do not worry. It is fine . Your biometrics letter should arrive shortly.

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