problem with passportstatus@ustraveldocs.com

[HELP me please 17]

I tried using passportstatus@ustraveldocs.com to track my passport status. It worked for me for 2 days. The third time I used it, the e-mail read: Please use a valid passport number or UID.

I called ustraveldocs call center already and they said that they have not received a report of any problems regarding this. I called twice complaining about this and they kept telling me that they have not received a report. I JUST REPORTED THE PROBLEM! Is anyone else having the same problem?

[fullyawake 2]

I'm having the problem now... did you ever get your Visa?

[HELP me please 17]

yes, you can check my timeline by clicking on my name =)

[C-ma'am 684]

**Moved from K1 to Philippines as this topic is consulate specific.

[Hank_ 9,174]

You can also log into the embassy website to track status

TRACK YOUR VISA/PASSPORT AT THE EMBASSY

Here is a link for requirements for receiving your passport with the visa, there are also options for tracking the status of your visa/passport is currently. You can also change delivery options.

http://www.ustraveldocs.com/ph/ph-niv-passportretrieve.asp#trackingoptions

2GO CUSTOMER SERVICE FOR CHECKING DELIVERY

2Go customer service hotline (+632) 5287-136 is available Monday to Friday 8:00 am to 7:00 pm and Saturday 8:00 am to 5:00 pm.

TRACK YOUR PASSPORT/VISA THROUGH 2GO

http://supplychain.2go.com.ph/CustomerSupport/etrace/index.asp Enter your MNL number or passport number or UID number off the embassy letter.